What users are saying about
5 Ratings
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Top Rated
96 Ratings
5 Ratings
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Score 9.5 out of 100

OneCause

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Top Rated
96 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Attribute Ratings

  • Arlo is rated higher in 1 area: Likelihood to Recommend
  • OneCause is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.6

Arlo

96%
3 Ratings
9.3

OneCause

93%
63 Ratings

Likelihood to Renew

Arlo

N/A
0 Ratings
6.4

OneCause

64%
1 Rating

Usability

Arlo

N/A
0 Ratings
8.5

OneCause

85%
50 Ratings

Support Rating

9.0

Arlo

90%
2 Ratings
9.5

OneCause

95%
52 Ratings

Implementation Rating

Arlo

N/A
0 Ratings
10.0

OneCause

100%
1 Rating

Likelihood to Recommend

Arlo

Its probably better suited for home-use rather than in a large office setting. Fortunately, my suite is less than 2000 sq ft so it's not much of an issue. It allows downloading and can be used amongst other managers or IT staff and the likes. I dont use any for outside.
Anonymous | TrustRadius Reviewer

OneCause

OneCause has worked great for our organization in managing special events and fundraisers. It is a great tool to organize event logistics and a great way to organize the auction components. OneCause has helped us simply plan for our fundraising gala. Aside from this, my department has not utilized OneCause in any other way.
Cristina Pizano-Flores | TrustRadius Reviewer

Pros

Arlo

  • The picture and video quality is excellent!
  • The customer support is excellent.
  • The product is excellent.
  • The app is easy to use.
Kevin Duersch | TrustRadius Reviewer

OneCause

  • Customer service during planning phases- reps always get back to me to help answer my questions.
  • Event managers are always great to work with at our Gala. We really need someone to make sure the whole program runs well, and OneCause never disappoints.
  • Variety of events that we can use this for is awesome! No need for paypal, venmo, etc.
  • Mobile bidding has been a game changer for us. People can participate in our auction even if they cannot attend the event!
  • Platform is relatively easy to use- intuitive even for those who are not techy!
Anonymous | TrustRadius Reviewer

Cons

Arlo

  • They should add power and connection monitoring to alert when a devices is offline.
  • They could add PoE
Anonymous | TrustRadius Reviewer

OneCause

  • larger photos for items in an auction/ different page layout so its easier to see and click into each item.
  • more integrations- less manual work
  • easier user interface- sometimes very clunky and hard to navigate through
  • ability to connect donors and winning bidders directly through the platform
Jessica Taylor | TrustRadius Reviewer

Pricing Details

Arlo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$99

Starting Price

$99 per user, per month

Arlo Editions & Modules

Edition
Simple$991
Professional$1891
Enterprise$2491
  1. per user, per month
Additional Pricing Details
Usage charges are as follows: 95¢ per registration for free events/online activities and $2 per registration for paid events/online activities

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

OneCause Editions & Modules

Additional Pricing Details

Likelihood to Renew

Arlo

No score
No answers yet
No answers on this topic

OneCause

OneCause 6.4
Based on 1 answer
It is ultimately not my call, and we are switching Donor CRMs/fundraising platforms so not sure what that will mean for OneCause.
Anonymous | TrustRadius Reviewer

Usability

Arlo

No score
No answers yet
No answers on this topic

OneCause

OneCause 8.5
Based on 50 answers
The customer service and help center is extremely helpful. I cannot give enough accolades about how easy it is to get advice or help on any aspect of their products. The systems themselves are very user friendly and easy to navigate. They also provided us with extensive training and guidance when we were first time users
Anonymous | TrustRadius Reviewer

Support Rating

Arlo

Arlo 9.0
Based on 2 answers
I have only had to contact them one time, and they were responsive and professional. It is difficult to give a rating on this unless you actually have an issue. This is the reason for a 9 out of 10. I can not give a perfect rating if I never had an opportunity to truly experience something.
Kevin Duersch | TrustRadius Reviewer

OneCause

OneCause 9.5
Based on 52 answers
Live customer service can be a little bit difficult to reach which can increase stress under certain circumstances but overall customer support is excellent their knowledgeable friendly and very helpful and they do their best to respond to customer requests for support timely and appropriately. I think overall support deserves a high rating.
Anonymous | TrustRadius Reviewer

Implementation Rating

Arlo

No score
No answers yet
No answers on this topic

OneCause

OneCause 10.0
Based on 1 answer
I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Arlo

Im still comparing and so far Synology is a better choice for its clarity and ease of use.
Anonymous | TrustRadius Reviewer

OneCause

The biggest draw for us was OneCause's silent auction offering. We had been doing silent auctions on paper for the last four years and we were looking to update our process and draw in more bids with added convenience. OneCause was able to create a one-stop-shop for us where we could have all of our Gala offerings in a central location.
Anonymous | TrustRadius Reviewer

Return on Investment

Arlo

  • It's been positive overall using Arlo.
  • They seem to respect privacy more than their competition.
  • Haven't had any issues with the models we use.
Anonymous | TrustRadius Reviewer

OneCause

  • Once we joined OneCause for our event fundraising platform we never looked back. Each year we've experienced growth with not only the funds raised but also in the improvement of the event execution.
  • We've learned a tremendous amount for in-person fundraising success through the OneCause team and that has led us to explore virtual and campaign options.
  • The onsite event support has proven so valuable to our event success we have begun budgeting to have that same level of support at all our in-person events. The OneCause event team guides you well during the planning phase and then provides top-notch support and peace of mind the night/day of the event.
Jackie Jordan Welker | TrustRadius Reviewer

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