Likelihood to Recommend I am not a fully trained instructional designer, but I found the user experience to be enjoyable. I have crafted my own revision of a course using Articulate 360 and while the process was lengthy, I found edits and changes to be relatively easy to implement. I also had a great deal of fun making tweaks, organizing and adding imagery. I think with regard to creating online courses/products for students to utilize, this is a great program and serves several levels of instructional design well (from me being brand new to this, to my supervisor who is newly certified, up to a longtime LD). I don't know that this is wholly relevant to courses that are live, be they in-person or virtual (Zoom webinars for example). Most of the material created in Articulate 360 tends to sit on the side of an on-demand, at-your-own-pace as far as coursework is concerned. A live course with an instructor, while it could be utilized in a live setting, the way it would be used I am unsure would be as dynamic or worthwhile as other more traditional options.
Read full review If a customer does not have SharePoint the entry in that kind of solution is a bit harder as the use of SharePoint can be so broad. It does not mean it is not the right solution as a company can use SharePoint LMS to start with and then expand to other functions and features. I strongly recommend to use SharePoint Standard or Enterprise and forgo the "free" SharePoint version as a) SharePoint's core functions and features are greatly enhanced in these two premium versions and b) more and more SharePoint LMS functions make use of these core Standard and Enterprise features in the future, like taxonomy, user profiles, etc. In general with all project it is as well recommended to have the full buy in by upper management and that the project initiative is fully supported. Adding such a solution (SharePoint LMS or any other LMS solution) will require the team not only to have a good plan on how the requirements can be achieved from a technical point of view, but how a training program can be rolled out to an organization of 5, 500, 5.000 or 50.000. The technical deployment of SharePoint LMS is measurable (I would say between 1-4 weeks based on the complexity, scale of the environment). 1-2 weeks of training (depending on the base knowledge of SharePoint in the company and the need to add knowledge of SharePoint LMS). That's it. Technically you are ready. If needed, any custom work, integration and development work comes on top. Where customer struggle is the availability and dedication of their own teams. Course content needs to be created, how should a course look like, what are the parameters, what are top ten things needed moving a course which was taught in a class room, but now to be delivered online. Buying the licenses is one thing, getting the solution up and running form a technical point of view is another, making it YOURS is the challenge!
Read full review Pros Rise is clean and professional. It looks polished to users and is easy for learners to follow. They have outstanding support. Storyline allows you to create some very engaging intricate interactive learning. Generally, their products are user friendly. They are considered the Gold standard in elearning authoring. Their courses can be read on phones, tablets computers. etc. They also have a powerpoint add in for making really nice slides. Their review tool, allows you to easily send the courses to reviewers who can update in course. Read full review Course library is highly intuitive Completed courses are obviously graded The video player is embedded properly. Read full review Cons I'd like to see more variety in the types of interactions available. The ones that exist now (hot spot, drag n' drop, flip cards, etc.) are useful, but it would be nice to have more options without having to build something custom in Storyline to pull over. For example, I'd like a more elaborate sorting activity, customizable drag and drop activity, game options such as crosswords, options that allow user response, and more variety in the quizzing and assessment. The built-in branching scenario feature requires a bit of trial and error. I'd like to see a snapshot, at-a-glance view of the scenario so it easier to see where the branching is, or where its missing. The built-in assessment features are pretty limited - the Knowledge Check block has only multiple choice, multiple response, fill in the blank and basic matching. There is the option to pull in a test bank which is great, but it would be great to have more options built-in without having to develop something more elaborate in Storyline. Read full review Nothing comes to mind as it covered everything we needed and much that we did not use. Read full review Likelihood to Renew Articulate 360 is an essential tool in our organisation's workflow. The money that we make through its use, far outweighs the cost of renewing our licenses. Articulate 360 has exposed us to new clients that we may not have otherwise encountered if we did not subscribe to the Articulate services.
David Tait Director | E-Learning Design and Development
Read full review This product is great.
Read full review Usability I rate the overall usability of Articulate 360 with an 8, because of the many possibilities the software offers me. The software ensures that almost anyone without knowledge of coding can develop an interactive online course in a fairly simple and pleasant way.
Read full review Support Rating It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.
Read full review The few times we actually needed support generally were during major upgrades of the system and getting a quick handle on how the configuration changed were the primary reasons.
Read full review Implementation Rating It is pretty straight forward and easy to implement is you are already creating eLearning. If you have old courses created in other versions of Articulate I recommend you update them to the new version even though it is not necessary (especially From Storyline3 to 360) but if you don't you may find difficulty opening and keeping things straight
Read full review Alternatives Considered Adobe Captivate has a ton of incredible functionality. You're able to fully customize user experiences through interactive elements, buttons, transitions, hiding and activating various elements, and so on. But overall Captivate is insanely difficult for someone new to the tool to learn. Most of what I learned about Captivate, I had to do by trial and error or by watching Paul Wilson's YouTube videos. I find Articulate 360 to be far more intuitive
Read full review Throughout my career I came across many different solutions for Knowledge and Collaboration and LMS systems. This includes Lotus Notes, Documentum, Live Link, LMS solutions from Oracle, ADP, another SharePoint based solution. Many years back, with the intro of Microsoft SharePoint, I was drawn to that product and solutions based on SharePoint. SharePoint is very powerful and in it current version, 2013, it is the without a doubt the most feature rich and broad solution platform out there. SharePoint LMS is in my eyes a killer application and if a company, institution or educational entity looks to create, expand, change up their training efforts for employees, customer, partners, students, SharePoint LMS is the tool to look at. If you have SharePoint already installed, it is a must look at, period. SharePoint LMS became the tool of choice, I recommended when I was a consultant, when I worked as a Director for Learning Management Systems at a local University. I am now part of a team which not only sells, but as well consults around SharePoint LMS.
Read full review Return on Investment I am an independent user so far so no ROI; however it has clearly made a positive impact on my course as my students love the clear navigation interface and know exactly where to find content. On point to consider is that it has no forum option on its lesson option so this hinders some asynchronous users from interacting with others on the course. Users have expressed many positive feedback from using Articulate 360 which increases productivity and engagement. Read full review Employees cannot work until they are Hippaa certified, LMS 365 makes it possible for us to expedite the process of certifying many employees at once. LMS 365 Does not easily support any training for software such as Excel or SharePoint despite the course catalog offering classes for these subjects. LMS 365 could stand user interface redesign if nothing else to update it to a more modern appearance Read full review ScreenShots Articulate 360 Screenshots