What users are saying about

Asana

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Top Rated
800 Ratings
Top Rated
46 Ratings

Asana

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Top Rated
800 Ratings
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Score 8.3 out of 101
Top Rated
46 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Kirk Brote profile photo

WORKetc

If you are looking for a way to organize customer data and projects across regions, then WORK[etc] will get the job done. For our company, the country is divided into 3 regions and each region has a team of workers in charge of providing ongoing support services to that region. WORK[etc] has organized our company exponentially and given us a solid database to pull from to ensure we're meeting contractual requirements, providing timely deliverables and staying ahead of the game. Because I only work in a service industry, I don't know if WORK[etc] would be appropriate for product based companies, However, if you were offering anything [product or service] that required online support, the system will function well.
Melissa Bailey profile photo

Feature Rating Comparison

Project Management

Asana
7.8
WORKetc
Task Management
Asana
9.1
WORKetc
Resource Management
Asana
7.8
WORKetc
Gantt Charts
Asana
6.5
WORKetc
Scheduling
Asana
8.5
WORKetc
Workflow Automation
Asana
7.5
WORKetc
Team Collaboration
Asana
9.0
WORKetc
Support for Agile Methodology
Asana
8.5
WORKetc
Support for Waterfall Methodology
Asana
8.5
WORKetc
Document Management
Asana
6.8
WORKetc
Email integration
Asana
7.4
WORKetc
Mobile Access
Asana
7.8
WORKetc
Timesheet Tracking
Asana
6.1
WORKetc
Change request and Case Management
Asana
8.4
WORKetc
Budget and Expense Management
Asana
7.0
WORKetc

Professional Services Automation

Asana
6.2
WORKetc
Project & financial reporting
Asana
5.5
WORKetc
Integration with accounting software
Asana
7.0
WORKetc

Sales Force Automation

Asana
WORKetc
7.9
Customer data management / contact management
Asana
WORKetc
8.6
Workflow management
Asana
WORKetc
8.2
Opportunity management
Asana
WORKetc
7.9
Integration with email client (e.g., Outlook or Gmail)
Asana
WORKetc
7.9
Contract management
Asana
WORKetc
7.3
Quote & order management
Asana
WORKetc
8.0
Interaction tracking
Asana
WORKetc
7.8
Channel / partner relationship management
Asana
WORKetc
7.3

Customer Service & Support

Asana
WORKetc
8.3
Case management
Asana
WORKetc
9.0
Call center management
Asana
WORKetc
7.3
Help desk management
Asana
WORKetc
8.6

Marketing Automation

Asana
WORKetc
7.2
Lead management
Asana
WORKetc
7.6
Email marketing
Asana
WORKetc
6.9

CRM Project Management

Asana
WORKetc
8.2
Task management
Asana
WORKetc
8.8
Billing and invoicing management
Asana
WORKetc
8.0
Reporting
Asana
WORKetc
7.9

CRM Reporting & Analytics

Asana
WORKetc
7.3
Pipeline visualization
Asana
WORKetc
7.5
Customizable reports
Asana
WORKetc
7.2

Customization

Asana
WORKetc
8.0
Custom fields
Asana
WORKetc
8.4
Custom objects
Asana
WORKetc
8.2
API for custom integration
Asana
WORKetc
7.4

Security

Asana
WORKetc
9.0
Single sign-on capability
Asana
WORKetc
9.1
Role-based user permissions
Asana
WORKetc
8.9

Social CRM

Asana
WORKetc
7.3
Social data
Asana
WORKetc
7.3

Platform

Asana
WORKetc
7.5
Mobile access
Asana
WORKetc
7.5

Pros

  • Fast: Unlike other PM platforms I've used, Asana is very fast. In fact, it's so fast that when you leave a comment on a task, anyone else looking at that task at the same time will actually see updates as you type. You can easily move tasks into different projects by dragging and dropping. There is no lag time between opening new projects and tasks. Everything seems to load instantaneously.
  • Intuitive: Asana doesn't have a steep learning curve. The default view is list-based. Your team will have no problem learning how to add new tasks, use the WYSIWYG editor, or assign tasks. Use familiar commands like "@" to tag a follower on a task.
  • Keyboard shortcuts: The keyboard shortcuts are incredibly helpful. Simply press enter to enter a new task, tab+backspace to delete, use familiar copy/paste and undo commands, and much more. PMs with a lot to juggle will appreciate the shortcuts.
  • My Tasks: The "my tasks" view provides a single, centralized location for you to see everything on your plate. Use section headings and drag and drop tasks to re-order. I use this to prioritize my week. It helps me focus on what's really important.
  • Searchability: The search in Asana is intuitive. Our task backlog dates back three years, and I can still almost always find what I'm looking for via a simple keyword search. Projects are archived, not deleted, so I always feel like my historical information is safe.
  • Flexibility: Projects can be set up as a waterfall/list view or as kanban. This product should work well for teams with different styles.
  • Integrations: Asana integrates with everything. There's a great Slack integration, but my favorite is the Instagantt integration. Using Instagantt in tandem with asana is a super easy way to create attractive digital project calendars.
Elizabeth Remaklus profile photo
  • WORKetc integration with Google Apps and ability to attach anything to anything is of tremendous value to our consultants.
  • Support - WORKetc support people are accessible, knowledgeable and helpful.
  • The integrated nature of WORKetc gives us the ability to manage our business end to end.
  • WORKetc is committed to continuous improvement and is always unveiling new features and improvements.
William Mullane profile photo

Cons

  • It's not that easy to change or update the name of the title. You need to click the arrow down button beside the title to edit. I believe it should be easier like just click on the current title and change it.
  • I would like Asana to put a feature like Facebook and LinkedIn where you know who's online and who's not online. Because if the person-in-charge is online you can communicate with him real time rather than waiting for him to respond later on.
  • I would be glad too if they add a voice call or video call feature so that if you have concerns and the person you would like to talk to is online you can speak with him right away. Some comments or revisions just needs to be explained through a call to eliminate misunderstandings.
Brent Lionel Mausisa profile photo
  • More personal customization - making each users profile/dashboard unique, EG colors
Regan Barrett profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
Asana is adding more useful features and it makes the work of their entire team more organized and more efficient. It really helps us in achieving greater achievements as a team. It helps us to earn more revenue since we have more satisfied clients, simply because we are able to finish their project on time or even before the due date.
Brent Lionel Mausisa profile photo
WORKetc8.2
Based on 30 answers
Just the overall monthly cost of the product for a micro business.
Martin Mills profile photo

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
WORKetc8.2
Based on 5 answers
My staff hates it, our clients require transparency and you manual have to enter notes, billing is horrific, as it does not subtotal by type - so as a T&M shop there is no way to easily see how much was spent to each matter or service type.
Marc Korody profile photo

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
WORKetc9.1
Based on 3 answers
It never let me down. The support team never let me down.
Runy Calmera profile photo

Performance

No score
No answers yet
No answers on this topic
WORKetc8.2
Based on 4 answers
They load quickly. Recently I have had an issue ( I still have) where when I click on the WE logo in Google mail there is a step between. That is an error. Needs to be picked up. Will report to support.
Runy Calmera profile photo

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
WORKetc8.2
Based on 5 answers
While I have not had much trouble at all with the product, the only time I have had questions, they were available and answered my question quickly and accurately.
Jonathan Hickman profile photo

Online Training

No score
No answers yet
No answers on this topic
WORKetc8.2
Based on 2 answers
They know their stuff. They listen to your use cases. They get back to you.
Runy Calmera profile photo

Implementation

No score
No answers yet
No answers on this topic
WORKetc9.1
Based on 2 answers
The implementation of the system was fairly easy. Because of our previous experience with a similar system, we were ready and working on the product as soon as we announced the switch. The system also allowed us to simplify our processes by integrating timesheets and project management directly into our CMS.
Jonathan Hickman profile photo

Alternatives Considered

Asana is a much more seamless process, much more intuitive, and better UI. My complaint with Basecamp is that it does not seem well organized - the interface is not as intuitive and in the past, it has overwhelmed my former teammates. To the point where they do not actively login to Basecamp at all
No photo available
WORK[etc] beats Google Drive hands down for CRM, time tracking, and tickets. We have used Google Drive for each of these before. We were using Basecamp for support tickets (projects). WORK[etc] beats that one hands down. We now only use Google Drive to keep track of detailed customer info such as network info, passwords, and such.
Randy Bryan profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
WORKetc8.2
Based on 2 answers
Everything is related. You can scale up your team rapidly.
Runy Calmera profile photo

Return on Investment

  • Increased employee efficiency
  • Successful product rollouts
  • Negative impact: when not utilized correctly, employees can be overwhelmed and not actively participate on Asana.
No photo available
  • Increased efficiency
  • Increased sales
  • Lower marketing costs
Martin Mills profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Asana Editions & Modules
Asana
Additional Pricing Details
Asana is always free for teams of up to 15 people.

WORKetc

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
WORKetc Editions & Modules
WORKetc
Edition
Starter Edition
$781
Team
$1952
Foundations
$3953
1. Per Month for up to 2 Users
2. Per month for up to 3 Users (Each extra user + $49/month)
3. Per month for up to 5 Users (Each extra user + $59/month)
Additional Pricing Details