Asigra vs. Carbonite Safe

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Asigra
Score 6.4 out of 10
N/A
Asigra is an enterprise-level, agentless, cloud-based recovery software to provide data backup and recovery of servers, virtual machines, endpoint devices, database, and SaaS/IaaS-based applications. Asigra charges customers by the amount of data they recover rather than the amount they back up.N/A
Carbonite Safe
Score 10.0 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Pricing
AsigraCarbonite Safe
Editions & Modules
No answers on this topic
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
Offerings
Pricing Offerings
AsigraCarbonite Safe
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AsigraCarbonite Safe
Considered Both Products
Asigra
Chose Asigra
Best of all options, covers most if not all scenarios, granular backup, scheduling, and retention options. Provides self-service restores, centralized web management interface, and granular reporting.
Chose Asigra
Asigra licensing model is more straight forward than eVault and has an easier user interface.

Asigra is more robust and feature rich than Mozy or Carbonite.
Carbonite Safe

No answer on this topic

Top Pros
Top Cons
Features
AsigraCarbonite Safe
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Asigra
8.8
1 Ratings
4% above category average
Carbonite Safe
-
Ratings
Backup to the cloud10.01 Ratings00 Ratings
Flexible deployment8.01 Ratings00 Ratings
Management dashboard9.01 Ratings00 Ratings
Platform support8.01 Ratings00 Ratings
Encryption9.01 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Asigra
8.3
1 Ratings
3% above category average
Carbonite Safe
-
Ratings
Continuous data protection8.01 Ratings00 Ratings
Replication8.01 Ratings00 Ratings
Operational reporting and analytics8.01 Ratings00 Ratings
Malware protection9.01 Ratings00 Ratings
Best Alternatives
AsigraCarbonite Safe
Small Businesses
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.2 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AsigraCarbonite Safe
Likelihood to Recommend
8.0
(25 ratings)
9.0
(11 ratings)
Likelihood to Renew
8.6
(13 ratings)
5.9
(2 ratings)
Usability
8.0
(6 ratings)
-
(0 ratings)
Availability
8.8
(5 ratings)
-
(0 ratings)
Support Rating
7.5
(6 ratings)
10.0
(2 ratings)
In-Person Training
4.5
(1 ratings)
-
(0 ratings)
Online Training
1.0
(1 ratings)
-
(0 ratings)
Implementation Rating
1.2
(3 ratings)
-
(0 ratings)
Configurability
1.0
(1 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
4.5
(1 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
AsigraCarbonite Safe
Likelihood to Recommend
Asigra
If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
  • The Agentless Architecture means there are less support burdens.
  • Encryption at Source gives the customer confidence their data is secure.
  • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
  • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
  • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
Read full review
Carbonite, an OpenText company
Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
Read full review
Pros
Asigra
  • Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
  • Helps reduce cost of long term retention by leveraging the BLM functionality.
  • It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
  • Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.
Read full review
Carbonite, an OpenText company
  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
Read full review
Cons
Asigra
  • We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
  • We would like to see Geolocation and remote wipe for endpoint devices
  • We would like to see the solution provide easy "roll back" after a disaster.
Read full review
Carbonite, an OpenText company
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
Read full review
Likelihood to Renew
Asigra
  • Asigra is a great entry way into the cloud.
  • Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
  • Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
  • As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
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Carbonite, an OpenText company
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
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Usability
Asigra
It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's
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Carbonite, an OpenText company
No answers on this topic
Reliability and Availability
Asigra
Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
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Carbonite, an OpenText company
No answers on this topic
Support Rating
Asigra
They respond quickly on your request. They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only. They refund you the support request if they find it as a functionality issue. They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
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Carbonite, an OpenText company
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
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Online Training
Asigra
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation. They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
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Carbonite, an OpenText company
No answers on this topic
Implementation Rating
Asigra
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
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Carbonite, an OpenText company
No answers on this topic
Alternatives Considered
Asigra
I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
Read full review
Carbonite, an OpenText company
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
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Return on Investment
Asigra
  • Our entire Asigra environment can be easily monitored through one plane of glass thanks to their DS-Operator and Asigra Management Console.
  • It's quite simple to use and navigate.
  • Never has restoration fallen short.
  • Data from several generations can be saved and retrieved.
  • After a hardware failure, an edge server can be easily and quickly rebuilt.
Read full review
Carbonite, an OpenText company
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
Read full review
ScreenShots