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24 Ratings
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Score 8.6 out of 101
24 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

Assistant.to

Assistant.to is well suited for anyone working with a large number of clients at once who need to schedule multiple meetings. If those clients do not have a background in online scheduling, then using this tool may not be the best solution. Assistant.to is a great tool for quickly scheduling meetings with options across 3 days, but for those wanting more flexibility you may want to consider Calendly.
Jared DeLong profile photo

Booker

Love this platform.
Alonso Salguero profile photo

Pros

  • Their Chrome extension is very user-friendly. It allows you to quickly insert times into an email by selecting available timeframes then automatically converting them into individual links for each available time based on your meeting length preference (15 mins, 30 mins, 60 mins, etc).
  • Assistant.to automatically creates a calendar event and sends an invite when a recipient chooses a time. It also allows someone to quickly rebook a time or select an option if no times that were sent to them work with their availability.
  • You can customize your meeting settings but only send options for 3 days at a time. This is actually helpful in my opinion because it simplifies the selection experience so our customers choose a time sooner.
Jared DeLong profile photo
  • Scheduling staff and hours of operation - very easy to do and follow.
  • Adding to and removing services from our menu - there are so many categories to choose from and I like that you can rename your own.
  • Managing orders - you can add a walk-in as a new customer when taking a new order, which is a great thing because they'll remain in your customer database. You can also see clearly who paid cash and credit and this makes it easy to navigate when cross referencing when its time to close out the register for end of day count.
Jessie A. Toro profile photo

Cons

  • The app currently does not save the availability times that I select, therefore I have to re-select my availability every time I sent meeting options.
  • The app does not have the ability to customize the theme or styles of the meeting times. It'd be nice to allow users to choose between a set of themes to better fit their company's brand.
  • If Assistant.to had a scheduling link option like Calendly has, that would be another improvement. Sometimes we'll have customers who cannot meet until the following week, so having a scheduler link would be helpful in those situations.
Jared DeLong profile photo
  • Need the ability to self customize reports.
  • You should go over your support logs for issues that you guys cannot assist with. Prioritize these issues for development to work on.
  • Better communicate to users on new features and developments.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Booker10.0
Based on 1 answer
Because I'm so familiar with it. I'll definitely reconsider.
No photo available

Usability

No score
No answers yet
No answers on this topic
Booker8.3
Based on 3 answers
It gets the job done but is overly detailed and has many steps to do a simple task. Reports are continuously being archived and discontinued. As soon as I get used to one it is no longer available
No photo available

Support

No score
No answers yet
No answers on this topic
Booker10.0
Based on 2 answers
Booker is very user friendly and its support team is excellent.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Booker10.0
Based on 1 answer
As far as I know, implementing Booker into our business was fairly easy.
No photo available

Alternatives Considered

When I first started at my current company, I used this tool because it was what the rest of the team used. However, since I learned about Calendly, who recently released a feature similar to Assistant.to, I've actually switched to Calendly. Calendly also has the ability to create a scheduling link where someone can choose a time based on the parameters you set. This has proven to be more helpful for certain clients.
Jared DeLong profile photo
SpaSoft was expensive and the database needs support maintenance often, plus the SQL component of the software was outdated. We received no communications from SpaSoft on upgrades. Motionsoft was a property installed server based product that never worked for us. FitLinxx was a great product, but the technology was behind and it was not meant to operate a cluster of sites.
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Return on Investment

  • The app has saved our organization time through less email replies in order to schedule meetings and also not having to review your calendar in a separate before replying.
  • We're able to onboard accounts more quickly through providing options only for the next three days. This forces customers to schedule their meetings sooner, which helps move our pipeline.
  • Since we do have some customers who are not technically savvy, it has caused some delays in scheduling for those that do not understand how to use the links provided to the customer by using Assistant.to.
Jared DeLong profile photo
  • Better CRM functions than our previous software.
  • Conversion to Booker involved a lot of manual work.
No photo available

Screenshots

Assistant.to

Pricing Details

Assistant.to

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Assistant.to Editions & Modules
Assistant.to
Additional Pricing Details

Booker

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$250
Booker Editions & Modules
Booker
Edition
Basic
$851
Standard
$1351
Plus
Custom
1. Per Month [Unlimited Users]
Additional Pricing Details