Assistant.to
6 Ratings
Acuity Scheduling, a Squarespace company
Top Rated
75 Ratings

Assistant.to

6 Ratings
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Score 8 out of 100

Based on 6 reviews and ratings

Acuity Scheduling, a Squarespace company

Top Rated
75 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Based on 75 reviews and ratings

Likelihood to Recommend

Assistant.to

Assistant.to is well suited for anyone working with a large number of clients at once who need to schedule multiple meetings. If those clients do not have a background in online scheduling, then using this tool may not be the best solution. Assistant.to is a great tool for quickly scheduling meetings with options across 3 days, but for those wanting more flexibility you may want to consider Calendly.

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Jared DeLong | TrustRadius Reviewer
Jared DeLong
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Acuity Scheduling, a Squarespace company

This scheduling service works great for me as a coach. I have appointments with prospects that are free and informative. I like to gather some info from them ahead of time, so it's great to be able to get answers to questions that I have without any effort. I also love having them send follow up emails for me. I also have clients who schedule one on one calls with me, and they use this scheduler. Last, I set up workshops for people to view on Zoom (online meetings). I love that people can click on the link, reserve a spot, pay for the class, and receive a confirmation, without any effort from me.

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Meredith Brough | TrustRadius Reviewer
Meredith Brough
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Pros

Assistant.to

  • Schedule client meetings.
  • Schedule sales calls or demos.
  • Easy integration with Google Apps.

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Daniel Coburn | TrustRadius Reviewer
Daniel Coburn
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Acuity Scheduling, a Squarespace company

  • One strength is that it is fairly intuitive to set up. We tried some other systems and they were WAY too complicated compared to AcuityScheduling.
  • Customer support is awesome; professional, responsive, and thorough. They seem to genuinely care about my business and try to make it fun.
  • They are constantly upgrading and working on improvements to the system, including new features. They are always open to suggestions about what other things would be helpful or what I need.

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Michele Moore | TrustRadius Reviewer
Michele Moore
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Cons

Assistant.to

  • The app currently does not save the availability times that I select, therefore I have to re-select my availability every time I sent meeting options.
  • The app does not have the ability to customize the theme or styles of the meeting times. It'd be nice to allow users to choose between a set of themes to better fit their company's brand.
  • If Assistant.to had a scheduling link option like Calendly has, that would be another improvement. Sometimes we'll have customers who cannot meet until the following week, so having a scheduler link would be helpful in those situations.

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Jared DeLong | TrustRadius Reviewer
Jared DeLong
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Acuity Scheduling, a Squarespace company

  • I guess the design of the app could be prettier (I don't really care about design if the app functions properly.
  • I'm not going to say it needs to be more affordable - they offer a free version if anyone's upset about that. These people deserve a chance to earn your money and pay their bills too.

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Eric Weiss | TrustRadius Reviewer
Eric Weiss
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Likelihood to Renew

Assistant.to

No score
No answers yet
No answers on this topic

Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company 9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.

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Eric Weiss | TrustRadius Reviewer
Eric Weiss
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Usability

Assistant.to

No score
No answers yet
No answers on this topic

Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company 8.3
Based on 6 answers
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Assistant.to

No score
No answers yet
No answers on this topic

Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company 9.0
Based on 31 answers
Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.

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Katelyn Silva | TrustRadius Reviewer
Katelyn Silva
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Alternatives Considered

Assistant.to

When I first started at my current company, I used this tool because it was what the rest of the team used. However, since I learned about Calendly, who recently released a feature similar to Assistant.to, I've actually switched to Calendly. Calendly also has the ability to create a scheduling link where someone can choose a time based on the parameters you set. This has proven to be more helpful for certain clients.

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Jared DeLong | TrustRadius Reviewer
Jared DeLong
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Acuity Scheduling, a Squarespace company

I previously used Appointmentcore (an Infusionsoft product). While it did most of what Acuity Scheduling does, I found that it was overpriced and that outside of Infusionsoft, the integrations were not as robust as Acuity Scheduling. I feel like Acuity Scheduling outperforms Appointmentcore in every area except the ability to brand and customize the scheduling page (using HTML if necessary) and, of course, the native integration with Infusionsoft.

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Ashlie Pappas | TrustRadius Reviewer
Ashlie Pappas
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Return on Investment

Assistant.to

  • It has reduced our back and forth setting up appointments allowing sales to get more appointments faster.
  • Our client success team is able to quickly provide their available time.
  • Only real con is that the calendar is not real time and if a person clicks on a time that is not open, they don't find out until after they've gone to the site. But that is a limit of emails, not their tech.

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Daniel Coburn | TrustRadius Reviewer
Daniel Coburn
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Acuity Scheduling, a Squarespace company

  • Initially, it was the best assistant we ever had.
  • Over the last month, I've spent 10-15 hours trying to find a solution on my own, with no support from Acuity. This will cost us in the long run.
  • Since purchased by Squarespace, profits seem to be the main incentive for them and they don't work with the clients like before.

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Ofir Vaisman | TrustRadius Reviewer
Ofir Vaisman
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Pricing Details

Assistant.to

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Assistant.to Editions & Modules

—
Additional Pricing Details
—

Acuity Scheduling, a Squarespace company

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Acuity Scheduling, a Squarespace company Editions & Modules

Edition
Emerging$141
Growing$231
Powerhouse$451
  1. per month
Additional Pricing Details
—

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