8 Ratings
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Score 7.7 out of 100
Top Rated
110 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Acuity Scheduling, a Squarespace company is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.0

Assistant.to

60%
3 Ratings
8.2

Acuity Scheduling, a Squarespace company

82%
46 Ratings

Likelihood to Renew

Assistant.to

N/A
0 Ratings
9.3

Acuity Scheduling, a Squarespace company

93%
3 Ratings

Usability

Assistant.to

N/A
0 Ratings
9.5

Acuity Scheduling, a Squarespace company

95%
7 Ratings

Support Rating

Assistant.to

N/A
0 Ratings
9.4

Acuity Scheduling, a Squarespace company

94%
31 Ratings

Likelihood to Recommend

Assistant.to

Assistant.to is well suited for anyone working with a large number of clients at once who need to schedule multiple meetings. If those clients do not have a background in online scheduling, then using this tool may not be the best solution. Assistant.to is a great tool for quickly scheduling meetings with options across 3 days, but for those wanting more flexibility you may want to consider Calendly.
Jared DeLong | TrustRadius Reviewer

Acuity Scheduling, a Squarespace company

I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
Chelsea Crow-Fuentes | TrustRadius Reviewer

Pros

Assistant.to

  • Schedule client meetings.
  • Schedule sales calls or demos.
  • Easy integration with Google Apps.
Daniel Coburn | TrustRadius Reviewer

Acuity Scheduling, a Squarespace company

  • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
  • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
  • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
  • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
  • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
  • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
Meredith Brough | TrustRadius Reviewer

Cons

Assistant.to

  • The app currently does not save the availability times that I select, therefore I have to re-select my availability every time I sent meeting options.
  • The app does not have the ability to customize the theme or styles of the meeting times. It'd be nice to allow users to choose between a set of themes to better fit their company's brand.
  • If Assistant.to had a scheduling link option like Calendly has, that would be another improvement. Sometimes we'll have customers who cannot meet until the following week, so having a scheduler link would be helpful in those situations.
Jared DeLong | TrustRadius Reviewer

Acuity Scheduling, a Squarespace company

  • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
  • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
  • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
Anonymous | TrustRadius Reviewer

Pricing Details

Assistant.to

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Assistant.to Editions & Modules

Additional Pricing Details

Acuity Scheduling, a Squarespace company

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$14 per month

Acuity Scheduling, a Squarespace company Editions & Modules

Edition
Emerging$141
Growing$231
Powerhouse$451
  1. per month
Additional Pricing Details

Likelihood to Renew

Assistant.to

No score
No answers yet
No answers on this topic

Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company 9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss | TrustRadius Reviewer

Usability

Assistant.to

No score
No answers yet
No answers on this topic

Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company 9.5
Based on 7 answers
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
Anonymous | TrustRadius Reviewer

Support Rating

Assistant.to

No score
No answers yet
No answers on this topic

Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company 9.4
Based on 31 answers
Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
Katelyn Silva | TrustRadius Reviewer

Alternatives Considered

Assistant.to

When I first started at my current company, I used this tool because it was what the rest of the team used. However, since I learned about Calendly, who recently released a feature similar to Assistant.to, I've actually switched to Calendly. Calendly also has the ability to create a scheduling link where someone can choose a time based on the parameters you set. This has proven to be more helpful for certain clients.
Jared DeLong | TrustRadius Reviewer

Acuity Scheduling, a Squarespace company

In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
Michele Moore | TrustRadius Reviewer

Return on Investment

Assistant.to

  • It has reduced our back and forth setting up appointments allowing sales to get more appointments faster.
  • Our client success team is able to quickly provide their available time.
  • Only real con is that the calendar is not real time and if a person clicks on a time that is not open, they don't find out until after they've gone to the site. But that is a limit of emails, not their tech.
Daniel Coburn | TrustRadius Reviewer

Acuity Scheduling, a Squarespace company

  • Minimizing no shows
  • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
  • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
  • Honestly just saving me from scheduling nightmares and headaches
  • Timezones! It does it for you! (I work internationally)
Lauren Ashley | TrustRadius Reviewer

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