Assistant.to vs Acuity Scheduling, a Squarespace company

• Schedule client meetings.
• Schedule sales calls or demos.
• Easy integration with Google Apps.

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• Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
• I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
• I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
• I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
• I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
• I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.

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• The app currently does not save the availability times that I select, therefore I have to re-select my availability every time I sent meeting options.
• The app does not have the ability to customize the theme or styles of the meeting times. It'd be nice to allow users to choose between a set of themes to better fit their company's brand.
• If Assistant.to had a scheduling link option like Calendly has, that would be another improvement. Sometimes we'll have customers who cannot meet until the following week, so having a scheduler link would be helpful in those situations.

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• Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
• I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
• Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text

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• It has reduced our back and forth setting up appointments allowing sales to get more appointments faster.
• Our client success team is able to quickly provide their available time.
• Only real con is that the calendar is not real time and if a person clicks on a time that is not open, they don't find out until after they've gone to the site. But that is a limit of emails, not their tech.

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• Minimizing no shows
• Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
• Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
• Honestly just saving me from scheduling nightmares and headaches
• Timezones! It does it for you! (I work internationally)

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