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Assistant.to vs. Acuity Scheduling, a Squarespace company vs. Zen Planner

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Assistant.to

    Score7.1 out of 10
    N/AAssistant.to is online scheduling software from the San Francisco based company of the same name.N/A

    Acuity Scheduling, a Squarespace company

    Score8.3 out of 10
    N/AAcuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

    $14

    per month

    Zen Planner

    Score7 out of 10
    N/AZen Planner is a comprehensive member management software for gyms, affiliate gyms, martial arts schools, MMA schools and fitness studios. The vendor says this solution provides everything necessary to turn the user’s passion into a successful business. With integrated payment processing and automated billing, a self-service Kiosk iPad App, an engaging Member App for Android and Apple devices, scheduling, automations, Advanced Workout Tracking, belt and skill tracking, site templates and…N/A
    Pricing
    Assistant.toAcuity Scheduling, a Squarespace companyZen Planner
    Editions & Modules
    No answers on this topic
    Emerging
    $14
    per month
    Growing
    $23
    per month
    Powerhouse
    $45
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Assistant.toAcuity Scheduling, a Squarespace companyZen Planner
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsZen Planner offers straightforward, no-nonsense pricing plans for fitness businesses. Pricing is based off the number of active members your fitness business currently has. Pricing plans start at $75 a month. There are no contracts, startup fees or hidden fees, and key features like payment processing and workout tracking are included in the monthly plan.
    More Pricing Information
    Community Pulse
    Assistant.toAcuity Scheduling, a Squarespace companyZen Planner
    Considered Multiple Products
    Assistant.to
    No answer on this topic
    Squarespace
    No answer on this topic
    Daxko
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    26 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    26 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    27 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    26 Answers
    No answers on this topic
    Best Alternatives
    Assistant.toAcuity Scheduling, a Squarespace companyZen Planner
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    Square Appointments
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    Chili Piper
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Assistant.toAcuity Scheduling, a Squarespace companyZen Planner
    Likelihood to Recommend
    6.0
    (3 ratings)
    9.3
    (48 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.3
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.7
    (16 ratings)
    -
    (0 ratings)
    User Testimonials
    Assistant.toAcuity Scheduling, a Squarespace companyZen Planner
    Likelihood to Recommend
    Assistant.to
    Assistant.to is well suited for anyone working with a large number of clients at once who need to schedule multiple meetings. If those clients do not have a background in online scheduling, then using this tool may not be the best solution. Assistant.to is a great tool for quickly scheduling meetings with options across 3 days, but for those wanting more flexibility you may want to consider Calendly.
    Incentivized
    Read full review
    Squarespace
    I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
    Incentivized
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    Daxko
    I have used Zen Planner at 3 different Jujitsu schools. Every school that has used it, has had great success in keeping their attendance records straight for their students. This is great when promotions are coming up, or special seminars that need to reach everyone. I don't know that Zen Planner is a great product for places that don't need to communicate with their clients on a regular basis.
    Incentivized
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    Pros
    Assistant.to
    • Schedule client meetings.
    • Schedule sales calls or demos.
    • Easy integration with Google Apps.
    Incentivized
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    Squarespace
    • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
    • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
    • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
    • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
    • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
    • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
    Incentivized
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    Daxko
    • Easy to use interface
    • Payment processing is easy for classes or for a small retail shop.
    • The free integrated mobile website is great for everyone to check out the calendar and even sign and pay from within it.
    • I can also send emails right from the platform when I need to connect with a student.
    Incentivized
    Read full review
    Cons
    Assistant.to
    • The app currently does not save the availability times that I select, therefore I have to re-select my availability every time I sent meeting options.
    • The app does not have the ability to customize the theme or styles of the meeting times. It'd be nice to allow users to choose between a set of themes to better fit their company's brand.
    • If Assistant.to had a scheduling link option like Calendly has, that would be another improvement. Sometimes we'll have customers who cannot meet until the following week, so having a scheduler link would be helpful in those situations.
    Incentivized
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    Squarespace
    • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
    • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
    • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
    Incentivized
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    Daxko
    • The only thing I would like to see, is the ability to see my entire attendance from the app. I can view it on the desktop though.
    Incentivized
    Read full review
    Likelihood to Renew
    Assistant.to
    No answers on this topic
    Squarespace
    Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
    Incentivized
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    Daxko
    No questions about that, I'm with Zen Planner for a while! They have everything I need and more.
    Incentivized
    Read full review
    Usability
    Assistant.to
    No answers on this topic
    Squarespace
    It is very easy to use once you get to know the program but with years of working with the program I am still finding new things that I had wished I knew about earlier. I feel like aspects of the website become hidden that would help productivity a lot if I knew they existed beforehand.
    Incentivized
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    Daxko
    No answers on this topic
    Support Rating
    Assistant.to
    No answers on this topic
    Squarespace
    Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
    Incentivized
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    Daxko
    No answers on this topic
    Alternatives Considered
    Assistant.to
    When I first started at my current company, I used this tool because it was what the rest of the team used. However, since I learned about Calendly, who recently released a feature similar to Assistant.to, I've actually switched to Calendly. Calendly also has the ability to create a scheduling link where someone can choose a time based on the parameters you set. This has proven to be more helpful for certain clients.
    Incentivized
    Read full review
    Squarespace
    In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
    Incentivized
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    Daxko
    I have not used any product that are similar to Zen Planner in any way.
    Incentivized
    Read full review
    Return on Investment
    Assistant.to
    • It has reduced our back and forth setting up appointments allowing sales to get more appointments faster.
    • Our client success team is able to quickly provide their available time.
    • Only real con is that the calendar is not real time and if a person clicks on a time that is not open, they don't find out until after they've gone to the site. But that is a limit of emails, not their tech.
    Incentivized
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    Squarespace
    • Minimizing no shows
    • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
    • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
    • Honestly just saving me from scheduling nightmares and headaches
    • Timezones! It does it for you! (I work internationally)
    Incentivized
    Read full review
    Daxko
    • Saves me time in using a paper attendance record sheet.
    • Payments are automated, no need to request checks or payments from anyone. Emails are sent out if a payment fails.
    • I can keep track of 10, 20, 30, or even 50 students using this platform.
    Incentivized
    Read full review
    ScreenShots

    Zen Planner Screenshots

    Screenshot of Detailed Member InformationScreenshot of Instructor BiosScreenshot of Advanced Workout TrackingScreenshot of Retail Sales & Inventory ManagementScreenshot of Embedded SchedulesScreenshot of Quick Check-Ins