What users are saying about
16 Ratings
19 Ratings
16 Ratings
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Score 8.6 out of 100
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

Practice Fusion

The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
Elias Nash | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.4
Practice Fusion
10.0
Real-time eligibility verification
athenaClinicals
9.3
Practice Fusion
10.0
Claims management
athenaClinicals
8.3
Practice Fusion
10.0
Coding
athenaClinicals
9.0
Practice Fusion
10.0
Patient billing
athenaClinicals
8.3
Practice Fusion
10.0
Financial Reporting
athenaClinicals
7.0
Practice Fusion
10.0

Patient Scheduling

athenaClinicals
8.2
Practice Fusion
8.3
Rule-based scheduling
athenaClinicals
7.7
Practice Fusion
8.1
Automated appointment reminders
athenaClinicals
8.3
Practice Fusion
9.0
Automated patient check-in
athenaClinicals
8.3
Practice Fusion
8.1
Multi-location support
athenaClinicals
8.3
Practice Fusion
7.2
Calendar interface
athenaClinicals
8.3
Practice Fusion
9.0

Electronic Medical Records

athenaClinicals
8.9
Practice Fusion
8.1
Charting / document management
athenaClinicals
8.9
Practice Fusion
8.5
Templates
athenaClinicals
8.9
Practice Fusion
6.2
Patient portal
athenaClinicals
10.0
Practice Fusion
7.1
Mobile/tablet support
athenaClinicals
8.4
Practice Fusion
9.9
Fax integration
athenaClinicals
9.9
Practice Fusion
10.0
Integration with other EMR and PM systems
athenaClinicals
7.6
Practice Fusion
7.6
Workflow automation
athenaClinicals
8.8
Practice Fusion
9.9
Speech recognition
athenaClinicals
9.0
Practice Fusion
9.0
Customization
athenaClinicals
7.2
Practice Fusion
5.1
E-prescribing
athenaClinicals
9.9
Practice Fusion
7.2

Medical Security and Privacy

athenaClinicals
8.4
Practice Fusion
9.8
HIPAA compliance
athenaClinicals
8.3
Practice Fusion
9.5
Role-based permission levels
athenaClinicals
9.9
Practice Fusion
10.0
Data backups and redundancy
athenaClinicals
8.3
Practice Fusion
9.8
Local mode / networking failsafe
athenaClinicals
7.0
Practice Fusion
9.9

Workflow and Scale

athenaClinicals
8.8
Practice Fusion
10.0
Task tracking
athenaClinicals
8.3
Practice Fusion
10.0
Specialty-specific workflows
athenaClinicals
8.3
Practice Fusion
9.9
Multi-office / multi-physician capabilities
athenaClinicals
9.9
Practice Fusion
10.0

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

Practice Fusion

  • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
  • Charting- Very detailed integration for charting.
  • Reporting- We really enjoy the reports we can pull from within the software.
Melanie Haas | TrustRadius Reviewer

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

Practice Fusion

  • Have Physician Assistant as a provider status.
  • Make the notes section of each patients account displays towards the top of page and not the bottom.
Anonymous | TrustRadius Reviewer

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

Practice Fusion

No score
No answers yet
No answers on this topic

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 2 answers
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

Practice Fusion

Practice Fusion 9.0
Based on 2 answers
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on.When we have tried the live chat feature we have been satisfied with the timeliness and response.
Jessica Adams | TrustRadius Reviewer

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

Practice Fusion

NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
Lynn Reeves Hill | TrustRadius Reviewer

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Practice Fusion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Rating Summary

Likelihood to Recommend

athenaClinicals
6.8
Practice Fusion
7.1

Usability

athenaClinicals
8.2
Practice Fusion

Reliability and Availability

athenaClinicals
Practice Fusion
1.0

Performance

athenaClinicals
Practice Fusion
1.0

Support Rating

athenaClinicals
9.0
Practice Fusion
9.0

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