What users are saying about
13 Ratings
14 Ratings
13 Ratings
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Score 6.5 out of 101
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

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Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer profile photo

Practice Fusion

Great EHR for the size practice and the price. Referral process is easy. Reporting is exactly what we need. Constantly updating which is great. Support managers answer questions promptly.
Lynn Reeves Hill profile photo

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.2
Practice Fusion
10.0
Real-time eligibility verification
athenaClinicals
9.4
Practice Fusion
10.0
Claims management
athenaClinicals
8.2
Practice Fusion
10.0
Coding
athenaClinicals
9.1
Practice Fusion
10.0
Patient billing
athenaClinicals
8.2
Practice Fusion
10.0
Financial Reporting
athenaClinicals
6.0
Practice Fusion
10.0

Patient Scheduling

athenaClinicals
7.9
Practice Fusion
8.8
Rule-based scheduling
athenaClinicals
7.2
Practice Fusion
9.2
Automated appointment reminders
athenaClinicals
8.1
Practice Fusion
8.5
Automated patient check-in
athenaClinicals
8.0
Practice Fusion
9.0
Multi-location support
athenaClinicals
8.1
Practice Fusion
8.8
Calendar interface
athenaClinicals
8.1
Practice Fusion
8.5

Electronic Medical Records

athenaClinicals
8.2
Practice Fusion
8.4
Charting / document management
athenaClinicals
8.4
Practice Fusion
8.8
Templates
athenaClinicals
8.4
Practice Fusion
7.9
Patient portal
athenaClinicals
9.8
Practice Fusion
8.1
Mobile/tablet support
athenaClinicals
7.7
Practice Fusion
9.1
Fax integration
athenaClinicals
9.3
Practice Fusion
10.0
Integration with other EMR and PM systems
athenaClinicals
6.5
Practice Fusion
6.8
Workflow automation
athenaClinicals
7.5
Practice Fusion
9.6
Speech recognition
athenaClinicals
9.0
Practice Fusion
9.0
Customization
athenaClinicals
6.3
Practice Fusion
6.7
E-prescribing
athenaClinicals
9.3
Practice Fusion
8.3

Medical Security and Privacy

athenaClinicals
8.2
Practice Fusion
9.6
HIPPA compliance
athenaClinicals
8.1
Practice Fusion
9.7
Role-based permission levels
athenaClinicals
9.3
Practice Fusion
10.0
Data backups and redundancy
athenaClinicals
8.1
Practice Fusion
9.2
Local mode / networking failsafe
athenaClinicals
7.3
Practice Fusion
9.6

Workflow and Scale

athenaClinicals
8.5
Practice Fusion
9.6
Task tracking
athenaClinicals
8.1
Practice Fusion
9.6
Specialty-specific workflows
athenaClinicals
8.0
Practice Fusion
9.6
Multi-office / multi-physician capabilities
athenaClinicals
9.3
Practice Fusion
9.6

Pros

  • athenaClinicals is a lightweight interface that is easy to navigate.
  • The problem list is easy to find, and adding documentation in the appropriate areas is intuitive.
  • The scheduling software included functions nicely for an office practice.
Tom Pentzer profile photo
  • Fast referral preparation
  • Easy message
  • Easy templates
Lynn Reeves Hill profile photo

Cons

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
No photo available
  • Customization...you get what you pay for.
  • Interfacing with hospital systems.
  • Ergonomics of system...not intuitive.
Katarina L. Rawdan profile photo

Usability

athenaClinicals8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
No photo available
No score
No answers yet
No answers on this topic

Support

athenaClinicals9.0
Based on 1 answer
They are always there. Friendly and organized.
No photo available
Practice Fusion9.0
Based on 1 answer
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on.When we have tried the live chat feature we have been satisfied with the timeliness and response.
Jessica Adams profile photo

Alternatives Considered

They have the same very similar capabilities. They have a quality measures icon and a great dashboard to help close gaps in care. Centricity does not have those features in this current version.
No photo available
The only other EMR I have used is EPIC. I worked as a scribe for PAMF, where I spent 50 hours a week in front of EPIC. I got to know it really well, and have used PF much less, so it is difficult to make a comparison. EPIC came with so many more options to view test results, visits to other health facilities, and past notes. It also had so many more ways you could format your notes, blow in data, and statistically analyze data. While EPIC is a much more comprehensive and well-supported EMR, it also would be too heavy and unnecessary for the small scale clinic work I do at a community clinic. I feel that each EMR has the environment they are well-suited for, and I am glad to be using PF now.
Elias Nash profile photo

Pricing Details

athenaClinicals

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Practice Fusion

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details