athenaClinicals vs. Practice Fusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaClinicals
Score 7.3 out of 10
N/A
N/AN/A
Practice Fusion
Score 7.3 out of 10
N/A
N/AN/A
Pricing
athenaClinicalsPractice Fusion
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
athenaClinicalsPractice Fusion
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
athenaClinicalsPractice Fusion
Considered Both Products
athenaClinicals
Chose athenaClinicals

I was not the one that selected the program but we all voted as a group and the CEO made the decision. We actually voted to do more research because of the expense of the program.

It is easy to use and to learn with many available templates. We are in psychiatry and there were …

Chose athenaClinicals
Again, I would recommend Athena second on this list...and it's all practice specific. If a practice can afford Athena, then it's an ok system...but do not expect an intuitive system such as Cerner that can be fully customized and follows a physician workflow better.
Practice Fusion
Chose Practice Fusion
Practice fusion is much more user friendly than the other programs that we have used. The more costly EMR's were definitely no better and the ones we have used were not nearly as easy to use. I would highly recommend practice fusion over Athena or Allscripts.
Chose Practice Fusion
I personally would recommend Cerner over all other EMRs due to the ability to customize and navigate through the system.
Top Pros
Top Cons
Features
athenaClinicalsPractice Fusion
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaClinicals
8.4
8 Ratings
Practice Fusion
10.0
3 Ratings
Real-time eligibility verification9.38 Ratings10.01 Ratings
Claims management8.38 Ratings10.01 Ratings
Coding9.07 Ratings10.03 Ratings
Patient billing8.38 Ratings10.01 Ratings
Financial Reporting7.08 Ratings10.01 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaClinicals
8.2
8 Ratings
Practice Fusion
8.3
6 Ratings
Rule-based scheduling7.76 Ratings8.14 Ratings
Automated appointment reminders8.38 Ratings9.05 Ratings
Automated patient check-in8.37 Ratings8.14 Ratings
Multi-location support8.38 Ratings7.23 Ratings
Calendar interface8.36 Ratings9.06 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaClinicals
8.9
9 Ratings
Practice Fusion
8.1
6 Ratings
Charting / document management8.99 Ratings8.56 Ratings
Templates8.99 Ratings6.25 Ratings
Patient portal10.08 Ratings7.14 Ratings
Mobile/tablet support8.47 Ratings9.94 Ratings
Fax integration9.99 Ratings10.04 Ratings
Integration with other EMR and PM systems7.69 Ratings7.73 Ratings
Workflow automation8.89 Ratings9.93 Ratings
Speech recognition9.04 Ratings9.01 Ratings
Customization7.29 Ratings5.15 Ratings
E-prescribing9.99 Ratings7.25 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaClinicals
8.4
9 Ratings
Practice Fusion
9.8
6 Ratings
HIPAA compliance8.318 Ratings9.512 Ratings
Role-based permission levels9.99 Ratings10.05 Ratings
Data backups and redundancy8.39 Ratings9.84 Ratings
Local mode / networking failsafe7.08 Ratings9.93 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaClinicals
8.8
9 Ratings
Practice Fusion
10.0
6 Ratings
Task tracking8.39 Ratings10.03 Ratings
Specialty-specific workflows8.38 Ratings9.94 Ratings
Multi-office / multi-physician capabilities9.99 Ratings10.04 Ratings
User Ratings
athenaClinicalsPractice Fusion
Likelihood to Recommend
6.8
(9 ratings)
7.1
(7 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Availability
-
(0 ratings)
1.0
(2 ratings)
Performance
-
(0 ratings)
1.0
(2 ratings)
Support Rating
9.0
(2 ratings)
9.0
(2 ratings)
User Testimonials
athenaClinicalsPractice Fusion
Likelihood to Recommend
athenahealth
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
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Practice Fusion
The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
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Pros
athenahealth
  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
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Practice Fusion
  • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
  • Charting- Very detailed integration for charting.
  • Reporting- We really enjoy the reports we can pull from within the software.
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Cons
athenahealth
  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
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Practice Fusion
  • Have Physician Assistant as a provider status.
  • Make the notes section of each patients account displays towards the top of page and not the bottom.
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Usability
athenahealth
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
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Practice Fusion
No answers on this topic
Support Rating
athenahealth
They are always there. Friendly and organized.
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Practice Fusion
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
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Alternatives Considered
athenahealth
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
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Practice Fusion
NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
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