What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
984 Ratings

Confluence

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
984 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Likelihood to Recommend

Confluence

Confluence works well in a system where a lot of people are collaborating. It keeps everything organized and is located in one easy to access location. It is ideal for working on projects together. Especially projects that require information sharing. Compared to email communication, Confluence holds the information from all users. This is compared to using traditional file folders and email, whereby there are access issues and not all information is shared or searchable.
Chris Snelling, CFA | TrustRadius Reviewer

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
Deltek WorkBook
7.9
Task Management
Confluence
8.0
Deltek WorkBook
8.2
Gantt Charts
Confluence
7.8
Deltek WorkBook
9.1
Scheduling
Confluence
7.0
Deltek WorkBook
9.0
Workflow Automation
Confluence
7.6
Deltek WorkBook
6.4
Mobile Access
Confluence
7.6
Deltek WorkBook
4.5
Search
Confluence
7.6
Deltek WorkBook
Visual planning tools
Confluence
7.8
Deltek WorkBook
Resource Management
Confluence
Deltek WorkBook
9.1
Team Collaboration
Confluence
Deltek WorkBook
6.4
Support for Agile Methodology
Confluence
Deltek WorkBook
10.0
Support for Waterfall Methodology
Confluence
Deltek WorkBook
10.0
Document Management
Confluence
Deltek WorkBook
6.4
Email integration
Confluence
Deltek WorkBook
6.4
Timesheet Tracking
Confluence
Deltek WorkBook
7.4
Change request and Case Management
Confluence
Deltek WorkBook
10.0
Budget and Expense Management
Confluence
Deltek WorkBook
8.0

Communication

Confluence
8.0
Deltek WorkBook
Chat
Confluence
6.4
Deltek WorkBook
Notifications
Confluence
8.6
Deltek WorkBook
Discussions
Confluence
8.3
Deltek WorkBook
Surveys
Confluence
7.0
Deltek WorkBook
Internal knowledgebase
Confluence
9.0
Deltek WorkBook
Integrates with GoToMeeting
Confluence
6.0
Deltek WorkBook
Integrates with Gmail and Google Hangouts
Confluence
9.1
Deltek WorkBook
Integrates with Outlook
Confluence
9.5
Deltek WorkBook

File Sharing & Management

Confluence
8.4
Deltek WorkBook
Versioning
Confluence
9.1
Deltek WorkBook
Video files
Confluence
7.8
Deltek WorkBook
Audio files
Confluence
8.4
Deltek WorkBook
Document collaboration
Confluence
8.8
Deltek WorkBook
Access control
Confluence
8.8
Deltek WorkBook
Advanced security features
Confluence
8.7
Deltek WorkBook
Integrates with Google Drive
Confluence
7.5
Deltek WorkBook
Device sync
Confluence
8.1
Deltek WorkBook

Professional Services Automation

Confluence
Deltek WorkBook
6.4
Quotes/estimates
Confluence
Deltek WorkBook
5.6
Invoicing
Confluence
Deltek WorkBook
6.4
Project & financial reporting
Confluence
Deltek WorkBook
6.4
Integration with accounting software
Confluence
Deltek WorkBook
7.4

Pros

Confluence

  • Organizing content so that people can find what they are looking for.
  • Putting restrictions on certain pages so that it can be seen/edited by appropriate employees
  • Letting people collaborate on documents simultaneously
  • notifying when a page has been updated
  • combining content with tasks so that things get done
Holly Wallace Nielsen | TrustRadius Reviewer

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

Cons

Confluence

  • Atlassian is not intuitive for the user. Several of our staff who have not received training on the platform find that it is not user-friendly.
  • Posting on Atlassian can also take more time than expected due to the plethora of options available.
  • Atlassian Confluence does not always look the same in different internet browsers. In talking with a co-worker, he told me it works best on Chrome. My computer has IE and Chrome, so I have to be sure I am using Chrome when I log into Confluence.
Alexandria Alvarez Gerbasi | TrustRadius Reviewer

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 10.0
Based on 15 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Deltek WorkBook

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.4
Based on 9 answers
It's overall pretty straightforward and intuitive. You get a simple editing window that presents a live view of your formatted document, plus a toolbar for formatting options. If you're familiar with any word processing program (Google Docs, Word, etc) you should be able to master Confluence without much (if any) difficulty.
Sean Scott | TrustRadius Reviewer

Deltek WorkBook

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 9.7
Based on 4 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Deltek WorkBook

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.5
Based on 20 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer | TrustRadius Reviewer

Deltek WorkBook

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

For our needs, Confluence absolutely blew both SharePoint and Google Docs out of the water. We were able to get more granular security than with SharePoint while maintaining the collaborative tool sets found in both SharePoint and Google Docs. Additionally, the integration into tools we already had in place, rather than needing to jerry-rig a solution that would "work", was a critical deciding factor.
Brian Taylor | TrustRadius Reviewer

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

Return on Investment

Confluence

  • At a previous company, Confluence made creation and resolution of support tickets across a large and distributed organization very manageable. This was a major positive impact in that it allowed efficient management of many different customer deployments in a responsive manner.
  • At my current company, Confluence would have had a negative impact do to the slowness of the product, adding a significant overhead for our small team to get things done.
David McCann | TrustRadius Reviewer

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

Screenshots

Confluence

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

Rating Summary

Likelihood to Recommend

Confluence
8.3
Deltek WorkBook
7.4

Likelihood to Renew

Confluence
10.0
Deltek WorkBook

Usability

Confluence
8.4
Deltek WorkBook

Reliability and Availability

Confluence
10.0
Deltek WorkBook

Performance

Confluence
9.7
Deltek WorkBook

Support Rating

Confluence
8.5
Deltek WorkBook

Implementation Rating

Confluence
9.0
Deltek WorkBook

Scalability

Confluence
10.0
Deltek WorkBook

Add comparison