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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Financial Edge (legacy)

    Score6.8 out of 10
    N/AA legacy software offering, Blackbaud now instead offers and supports their cloud-based accounting solution, Blackbaud Financial Edge NXT as a modern alternative.N/A
    Pricing
    ConfluenceFinancial Edge (legacy)
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    ConfluenceFinancial Edge (legacy)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
    More Pricing Information
    Community Pulse
    ConfluenceFinancial Edge (legacy)
    Considered Both Products
    Atlassian
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Features
    ConfluenceFinancial Edge (legacy)
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Financial Edge (legacy)
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    9% below category average
    Financial Edge (legacy)
    -
    Ratings
    Task Management7.2127 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings
    Workflow Automation6.591 Ratings00 Ratings
    Mobile Access6.9118 Ratings00 Ratings
    Search7.0157 Ratings00 Ratings
    Visual planning tools7.2127 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Financial Edge (legacy)
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Financial Edge (legacy)
    -
    Ratings
    Chat6.415 Ratings00 Ratings
    Notifications8.2156 Ratings00 Ratings
    Discussions7.9149 Ratings00 Ratings
    Surveys7.015 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Financial Edge (legacy)
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Financial Edge (legacy)
    -
    Ratings
    Versioning8.2137 Ratings00 Ratings
    Video files6.9105 Ratings00 Ratings
    Audio files6.997 Ratings00 Ratings
    Document collaboration8.4153 Ratings00 Ratings
    Access control8.7148 Ratings00 Ratings
    Advanced security features8.3115 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings
    Device sync8.486 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Atlassian Confluence and Financial Edge (legacy)
    Feature
    Atlassian Confluence
    -
    Ratings
    Financial Edge (legacy)
    1.0
    4 Ratings
    153% below category average
    Pay calculation00 Ratings1.03 Ratings
    Benefit plan administration00 Ratings1.02 Ratings
    Direct deposit files00 Ratings1.02 Ratings
    Salary revision and increment management00 Ratings1.03 Ratings
    Reimbursement management00 Ratings1.04 Ratings
    Customization
    Comparison of Customization features of Atlassian Confluence and Financial Edge (legacy)
    Feature
    Atlassian Confluence
    -
    Ratings
    Financial Edge (legacy)
    1.0
    7 Ratings
    153% below category average
    API for custom integration00 Ratings1.05 Ratings
    Plug-ins00 Ratings1.07 Ratings
    Security
    Comparison of Security features of Atlassian Confluence and Financial Edge (legacy)
    Feature
    Atlassian Confluence
    -
    Ratings
    Financial Edge (legacy)
    1.0
    9 Ratings
    156% below category average
    Single sign-on capability00 Ratings1.06 Ratings
    Role-based user permissions00 Ratings1.09 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Atlassian Confluence and Financial Edge (legacy)
    Feature
    Atlassian Confluence
    -
    Ratings
    Financial Edge (legacy)
    1.0
    9 Ratings
    155% below category average
    Dashboards00 Ratings1.09 Ratings
    Standard reports00 Ratings1.09 Ratings
    Custom reports00 Ratings1.09 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Atlassian Confluence and Financial Edge (legacy)
    Feature
    Atlassian Confluence
    -
    Ratings
    Financial Edge (legacy)
    1.0
    10 Ratings
    154% below category average
    Accounts payable00 Ratings1.09 Ratings
    Accounts receivable00 Ratings1.07 Ratings
    Cash management00 Ratings1.09 Ratings
    Bank reconciliation00 Ratings1.010 Ratings
    Expense management00 Ratings1.08 Ratings
    Time tracking00 Ratings1.04 Ratings
    Fixed asset management00 Ratings1.08 Ratings
    Multi-currency support00 Ratings1.05 Ratings
    Multi-division support00 Ratings1.06 Ratings
    Regulations compliance00 Ratings1.07 Ratings
    Electronic tax filing00 Ratings1.04 Ratings
    Self-service portal00 Ratings1.07 Ratings
    Global Financial Support00 Ratings1.06 Ratings
    Primary and Secondary Ledgers00 Ratings1.08 Ratings
    Intercompany Accounting00 Ratings1.08 Ratings
    Localizations00 Ratings1.05 Ratings
    Journals and Reconciliations00 Ratings1.08 Ratings
    Enterprise Accounting00 Ratings1.06 Ratings
    Configurable Accounting00 Ratings1.07 Ratings
    Centralized Rules Framework00 Ratings1.06 Ratings
    Standardized Processes00 Ratings1.07 Ratings
    Inventory Management
    Comparison of Inventory Management features of Atlassian Confluence and Financial Edge (legacy)
    Feature
    Atlassian Confluence
    -
    Ratings
    Financial Edge (legacy)
    1.0
    3 Ratings
    152% below category average
    Inventory tracking00 Ratings1.02 Ratings
    Automatic reordering00 Ratings1.02 Ratings
    Location management00 Ratings1.03 Ratings
    Manufacturing module00 Ratings1.02 Ratings
    Order Management
    Comparison of Order Management features of Atlassian Confluence and Financial Edge (legacy)
    Feature
    Atlassian Confluence
    -
    Ratings
    Financial Edge (legacy)
    1.0
    2 Ratings
    152% below category average
    Pricing00 Ratings1.02 Ratings
    Order entry00 Ratings1.02 Ratings
    Credit card processing00 Ratings1.02 Ratings
    Cost of goods sold00 Ratings1.02 Ratings
    Order Orchestration00 Ratings1.02 Ratings
    End-to-end order visibility00 Ratings1.02 Ratings
    Order exception Resolution00 Ratings1.02 Ratings
    Best Alternatives
    ConfluenceFinancial Edge (legacy)
    Small Businesses
    Flock
    Score9.5 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft Dynamics GP
    Score5.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceFinancial Edge (legacy)
    Likelihood to Recommend
    8.3
    (174 ratings)
    1.0
    (10 ratings)
    Likelihood to Renew
    9.5
    (22 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (63 ratings)
    2.0
    (1 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (25 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceFinancial Edge (legacy)
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    Discontinued Products
    • Financial Edge is well suited for traditional day to day accounting, accounts payable, and related needs.
    • Financial Edge dashboard does not provide a snapshot view of data that I have found are available through other platforms (like QBO).
    Incentivized
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Discontinued Products
    • Financial edge is able to be customized in a way that fits our organization.
    • Financial edge is able to provide reports to our end-users on budget versus actual account balances.
    • Financial edge is able to handle a large volume of transactions with ease, having built-in capabilities for batching and balancing.
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Discontinued Products
    • Customer service blames the customer, and never offers solutions other than "wait it out." I've always been told it's my computer, even though everyone else at my work has the same issues.
    • Website is constantly "under maintenance" and it somehow never gets better.
    • The Database View is outdated and glitchy. Honestly get rid of it.
    • The Crystal Report is the only way to handle monthly recurring statements, and Financial Edge does not offer support for it anymore. Good luck figuring that out on your own.
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    Discontinued Products
    It's user friendly, when it wants to be.
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Discontinued Products
    I would give this a zero if I could. Here's the deal. Once you request a chat with a representative, they immediately respond. So responsiveness: 10/10. However, they have a tendency to (always) tell you that whatever problem you're experiencing is your problem, not theirs. They offer no solutions and never take responsibility for their website malfunctioning
    Read full review
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Discontinued Products
    Financial Edge is more economical than GuideStar, and more focused on the financial successes than simply the management of funds and general data.
    Incentivized
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    Discontinued Products
    • Like any enterprise software, there are costs/investments ahead of return. It isn't something you would implement without support.
    • During the significant financial downturn, we were able to use FE to forecast trends and make budget adjustments easily. It transformed communication about forecasting and cuts with assurance.
    Incentivized
    Read full review
    ScreenShots