Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Ansible
Score 8.4 out of 10
N/A
The Red Hat Ansible Automation Platform (acquired by Red Hat in 2015) is a foundation for building and operating automation across an organization. The platform includes tools needed to implement enterprise-wide automation, and can automate resource provisioning, and IT environments and configuration of systems and devices. It can be used in a CI/CD process to provision the target environment and to then deploy the application on it.
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
That is a big task for all the functionality now in Ansible Collections - Ethernet Networking, Fibre Channel Networking, Wireless networking, LB/ADC configuration & changes. Storage config and changes, VMware provisioning and changes, Windows Desktop provision when paired w/ a tool like Zuul, Workflow integration w/ ServiceNow (SNOW), Testing framework such as Molecule really all you to ensure what you have in your playbooks is solid...prior to deployment not when released to your consumers; Critical. Consistent runbooks instead of managing tons of scripts allows for cross-team training and functionality in a true disaster scenario. Additionally, conversion tools from other IT automation offerings Puppet and Chef, integration into Cloud environments. The list grows daily so jump in the water is just right!
Agentless. For our implementation, this is the single biggest factor. If we have to touch the machine and install an agent before we can start managing it, that's already too much effort and slows us down.
Re-entrant. This is not unique to Ansible, but certainly a huge improvement over custom scripts and such. Because it's such a huge effort to make scripts re-entrant, most of our scripts did not allow an elegant way to recover on failure. Manually cleaning up the half-attempt and re-trying is still too cumbersome, and being able to just re-run Ansible is a great improvement!
Infrastructure as code. This is new to Ansible, and there are still a few minor bugs with their AWS modules, but it's been a huge help being able to define our infrastructure in an Ansible playbook, commit it to source control, and use one tool for all our DevOps tasks.
Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Ansible Tower is a paid service, which can be annoying at times. But that is understandable, as it requires an additional level of support from the Ansible team to develop.
There is a decently large learning curve for someone not familiar with setting up Unix environments. However, there is a very large support community with tons of documentation, so it's not a dealbreaker.
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Ansible is very friendly to start with. With just a few configurations, you have full management to your servers. You can configure it and implement it in seconds. You can also set up a cron job to make sure it gets implemented. It suits our need perfectly. Support can be a bit hard.
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
There is a lot of good documentation that Ansible and Red Hat provide which should help get someone started with making Ansible useful. But once you get to more complicated scenarios, you will benefit from learning from others. I have not used Red Hat support for work with Ansible, but many of the online resources are helpful.
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
Ansible is a great product, which we really love as it is compatible running along side and with other DevOps tool. The integration features allows other teams to participate in our shared objective. Ansible is easy to use as many programmers are familiar with Python and RHEL. We selected Ansible because its easy barrier to entry and pricing model for new users with not many nodes to manage. We will continue to develop and on-board teams and monitor the scaling abilities of Ansible.
We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
We have been able to deploy solutions to client issues without impacting uptime.
Most system administration tasks have been automated so I am now free to work on architectural improvements or customer support.
Our customer support has improved thanks to Ansible as it has allowed me more time away from repetitive system activities so I may assist with customer questions and application testing.
