Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$6.40
per month per user
Scribe
Score 10.0 out of 10
N/A
Scribe automatically creates step-by-step guides for any process completed on a computer. It captures mouse clicks and keystrokes and turns them into editable step-by-step instructions and screenshots instantly. Scribes can be shared to anyone via a link or in-app with team members. They can also be embedded in any other site or platform using HTML. Users can also download a Scribe as a PDF. A Scribe can also be edited in the future if a process changes, and the new version reflects…
$0
per month per user
Web Manuals
Score 8.0 out of 10
N/A
The Web Manuals document management system supports aviation professionals with the Editing, Distribution and Compliance Monitoring of their manuals.
$180
per month per editor
Pricing
Atlassian ConfluenceScribeWeb Manuals
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Basic
$0
per month per user
Pro
$29
per month per user
Professional
€180
per month per editor
Essentials Package
3000 €/$
per year 5 readers and 2 editors included
Enterprise
Contact Sales
Offerings
Pricing Offerings
ConfluenceScribeWeb Manuals
Free Trial
YesNoYes
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
More Pricing Information
Community Pulse
Atlassian ConfluenceScribeWeb Manuals
Features
Atlassian ConfluenceScribeWeb Manuals
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.0
157 Ratings
11% below category average
Scribe
-
Ratings
Web Manuals
-
Ratings
Task Management7.1125 Ratings00 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings00 Ratings
Workflow Automation6.389 Ratings00 Ratings00 Ratings
Mobile Access6.7116 Ratings00 Ratings00 Ratings
Search6.8155 Ratings00 Ratings00 Ratings
Visual planning tools7.2126 Ratings00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
157 Ratings
1% below category average
Scribe
-
Ratings
Web Manuals
-
Ratings
Chat6.415 Ratings00 Ratings00 Ratings
Notifications8.2154 Ratings00 Ratings00 Ratings
Discussions7.7147 Ratings00 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings00 Ratings
Internal knowledgebase9.0148 Ratings00 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
156 Ratings
4% below category average
Scribe
-
Ratings
Web Manuals
-
Ratings
Versioning8.2135 Ratings00 Ratings00 Ratings
Video files6.8104 Ratings00 Ratings00 Ratings
Audio files6.896 Ratings00 Ratings00 Ratings
Document collaboration8.3151 Ratings00 Ratings00 Ratings
Access control8.6146 Ratings00 Ratings00 Ratings
Advanced security features8.3113 Ratings00 Ratings00 Ratings
Integrates with Google Drive5.947 Ratings00 Ratings00 Ratings
Device sync8.384 Ratings00 Ratings00 Ratings
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User Ratings
Atlassian ConfluenceScribeWeb Manuals
Likelihood to Recommend
8.2
(173 ratings)
10.0
(1 ratings)
8.0
(1 ratings)
Likelihood to Renew
9.0
(21 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
8.0
(61 ratings)
10.0
(1 ratings)
-
(0 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
5.4
(25 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
8.8
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceScribeWeb Manuals
Likelihood to Recommend
Atlassian
I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
Read full review
Scribe
If you need to make any kind of instruction and your programmes are on Chrome you can document any procedure in a matter of minutes, you can then edit it and make extra notes and explain things in more detail. I can't think of any business that could not use this, unless IT block it
Read full review
Web Manuals
Formating, linking, compliance, and customized distribution. It is easy to navigate and review changes. Hospitality Management, Airlines crews, individual management systems, etc. Standardization of documents; compliance checklists easily available. If you are limited on office/ management staff and/or do not have a single base for your flight crews, Web Manuals would be the tool for you.
Read full review
Pros
Atlassian
  • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
  • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
  • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
Read full review
Scribe
No answers on this topic
Web Manuals
  • Employee attendance tracking for small unit departments
  • Work place instruction
  • Having controlled documents with links between other such docs
Read full review
Cons
Atlassian
  • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
  • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
  • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
Read full review
Scribe
No answers on this topic
Web Manuals
  • Certain automated modules require validation by the user when they update themselves, it would be better if this is automated.
  • Publishing a manual as PDF can take several minutes to process, this processing time could be improved.
  • Possible compatibility issues with new IOS versions
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
Scribe
No answers on this topic
Web Manuals
No answers on this topic
Usability
Atlassian
Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
Read full review
Scribe
The layout is easy to follow, when you are looking at their instructions they are very clear and easy to follow, the help section is easy. Once you have learned the control buttons it's very simple. Editing is very easy as you just click on the section, edit what you want. You can delete and copy easily
Read full review
Web Manuals
No answers on this topic
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
Scribe
No answers on this topic
Web Manuals
No answers on this topic
Performance
Atlassian
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
Read full review
Scribe
No answers on this topic
Web Manuals
No answers on this topic
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
Scribe
No answers on this topic
Web Manuals
No answers on this topic
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review
Scribe
No answers on this topic
Web Manuals
No answers on this topic
Alternatives Considered
Atlassian
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
Read full review
Scribe
No answers on this topic
Web Manuals
No answers on this topic
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
Scribe
No answers on this topic
Web Manuals
No answers on this topic
Return on Investment
Atlassian
  • The AI feature which lets me find relevant documents while reading one document is really beneficial.
  • Centralising of knowledge systems is one of the key differentiators for large organisations.
  • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
Read full review
Scribe
No answers on this topic
Web Manuals
  • Saved Time and save cost of using different software to manage individual tasks
  • Documents links are easy to access, no KT sessions every time and productivity increased
  • No particular hiring is required, easy to use and implement
Read full review
ScreenShots

Scribe Screenshots

Screenshot of Scribe automatically creates step-by-step instruction guides. All these steps and screenshots were automatically generated from the user's clicks and keystrokes.