Atlassian Jira vs. Infinity

Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.

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Inifnity helps ensure projects stay on track while helping team members maximize productivity. Additionally, this software offers comprehensive reporting capabilities so managers can get real-time insights into the performance of their entire team or individual projects. Also a good thing is that is very cheap.

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• Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
• The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
• JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.

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• Beautiful UI.
• Really customizable to your needs.

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• The interface is not intuitive to learn for new users
• JQL is similarly challenging for newbies
• It's possible to accidentally move issues from one sprint to another without realizing your mistake
• Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)

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• Better communication when issues arise

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This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.

In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.

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The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.

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Very easy to use

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Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.

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Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good

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I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.

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The support for Infinity project management software is undeniably excellent. The customer service team have proven to be knowledgeable and efficient, responding quickly to queries with accurate solutions. Furthermore, the extensive online resources provide an array of tips and advice on using the product, helping users get the most out of it. What's more, the developers are always adding new features and improvements to make sure that the users stay ahead of the curve when it comes to their business needs. This also means that if there's ever an issue with a feature or functionality, they'll be quick to address it and even provide guidance on how to best use it in order to achieve a desired outcome.

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Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own

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One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.

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Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.

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monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.

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Infinity provides more flexibility for less money

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Product is rellay good but pricing part I am not aware

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Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs

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• Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
• Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
• However, the steep learning curve can delay adoption, potentially hindering short-term ROI.

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• Saves time.
• Because of customization, it allows me to create different workflows depending on the project.

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