Atlassian Jira

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.4 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Pricing
Atlassian Jira
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
Offerings
Pricing Offerings
Atlassian Jira
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian Jira
Considered Both Products
Atlassian Jira
Chose Atlassian Jira
JIRA has a great support and a heap of documentation to fast-forward users to learn the software. It also has agile development capability which is a must to have feature in our organization. Active directory integration is also very handy. Especially the capability for bugs …
Chose Atlassian Jira
For business reasons, we opted for Jira, which offers many more features. User-specific features are shared, and from an experience standpoint, it is intuitive. Comments tracking, taking links are better and easier to use. Any freshers can immediately pick up items and continue …
Chose Atlassian Jira
We didn’t test all the other solutions because Jira is the standard that our teams use. If we were to test others, we could see the difference.
Chose Atlassian Jira
I used ClickUp for task and project management. This is easy to start for small teams. Atlassian Jira is more powerful when it comes to managing software development projects. It provides better issue tracking, workflow, and strong support for agile method. Compared to this …
Chose Atlassian Jira
It was an organizational decision to go for JIRA and hence we moved to JIRA.
Chose Atlassian Jira
It is very professional tool for Industrial use. It is also easy to contribute with other people.
Chose Atlassian Jira
Firstly the community support and the help that the community it supports is amazing also the product which is designed simple but is perfect when it comes to execution and the ease of using the product and the extra features of the bug logging and resources management and …
Chose Atlassian Jira
Personally I would not choose Jira Work Management for a marketing team. However, the marketing team was enveloped into the Jira Work Management instance due to use by more technical teams.
Chose Atlassian Jira
Haven't evaluated other products like the Jira Software, since Jira is the top competitor in this field and everyone relies on it since it gets the job done.
Jira is a very important tool in almost any kind of project, helping to track down the work of all the team members and …
Chose Atlassian Jira
Compared to GitLab, Jira offers a lot more features and details. The GitLab feature is nice for small projects or teams but we are multiple teams with multiple topics and projects even inside one team - so Jira is more applicable for our case. Azure DevOps offers a comparable …
Chose Atlassian Jira
Whereas all competing products are great and you may do more or less the same type of tasks, Atlassian has the edge when it comes to cross-team collaboration, in particular in scenarios where escalations must also involve developers or the product teams. All in all, all are …
Chose Atlassian Jira
Performance and features compared to other tools here are really impressive and its very easy to use and it has very good support and it can do majority of tasks like Task ManagementResource ManagementWorkflow AutomationSupport for Agile MethodologDocument ManagementChange …
Chose Atlassian Jira
Tight integration with other tools meant that Jira Work Management was the best choice for our organisation.
Chose Atlassian Jira
My colleague shared it with me as I often collaborate across multiple teams - it stacks up super well as each of those similar products are managed by separate departments. Having another Jira tool under the same roof is extremely beneficial for me, as opposed to having to …
Chose Atlassian Jira
Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen …
Chose Atlassian Jira
Trello is amazing for simple project management and great for non-technical teams, but it lacks the depth and complexity of JIRA for detailed issue tracking and complex workflows. Asana, similar to Trello, is great for simple and lightweight project management but isn't …
Chose Atlassian Jira
Project management tools are selected by the clients and companies with whom I have worked so far. I don't have an option to choose one. However, I still believe that Jira is the best one I have used for a long time.
Chose Atlassian Jira
Atlassian Jira is like an old person trying to look young. In the last couple of years it started succeeding somewhat but I'd still pick something from the alternatives if starting a new project.
Chose Atlassian Jira
Atlassian Jira provides the greatest access to integrated tools, the most common/familiar interface and toolset for most development teams, and is competitively priced when compared to the level of customization required to outfit similar tools we've used.
Chose Atlassian Jira
monday.com was our first attempt at using project management software, but we couldn't get the hang of it and nobody updated tasks. Management got even more confused with it so we switched to Basecamp. Basecamp is very simple and easy for small companies just getting into their …
Features
Atlassian Jira
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
66 Ratings
1% above category average
Task Management8.765 Ratings
Resource Management7.963 Ratings
Gantt Charts7.249 Ratings
Scheduling7.858 Ratings
Workflow Automation7.861 Ratings
Team Collaboration8.564 Ratings
Support for Agile Methodology8.765 Ratings
Support for Waterfall Methodology7.950 Ratings
Document Management6.954 Ratings
Email integration7.855 Ratings
Mobile Access7.044 Ratings
Timesheet Tracking7.744 Ratings
Change request and Case Management8.149 Ratings
Budget and Expense Management7.136 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.7
40 Ratings
0% below category average
Quotes/estimates7.732 Ratings
Invoicing8.125 Ratings
Project & financial reporting7.436 Ratings
Integration with accounting software7.427 Ratings
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Atlassian Jira
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User Ratings
Atlassian Jira
Likelihood to Recommend
8.3
(254 ratings)
Likelihood to Renew
8.6
(37 ratings)
Usability
7.8
(79 ratings)
Availability
8.0
(4 ratings)
Performance
8.0
(2 ratings)
Support Rating
8.0
(24 ratings)
In-Person Training
8.0
(1 ratings)
Online Training
8.0
(2 ratings)
Implementation Rating
9.0
(1 ratings)
Configurability
8.0
(1 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
Ease of integration
8.0
(9 ratings)
Product Scalability
8.0
(1 ratings)
User Testimonials
Atlassian Jira
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
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Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
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Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
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Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Return on Investment
Atlassian
  • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
  • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
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ScreenShots