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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Pricing
    Atlassian Jira
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    Atlassian Jira
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.
    More Pricing Information
    Community Pulse
    Atlassian Jira
    Considered Both Products
    Atlassian
    Chose Atlassian Jira
    For business reasons, we opted for Jira, which offers many more features. User-specific features are shared, and from an experience standpoint, it is intuitive. Comments tracking, taking links are better and easier to use. Any freshers can immediately pick up items and continue …
    Incentivized
    Chose Atlassian Jira
    We didn’t test all the other solutions because Jira is the standard that our teams use. If we were to test others, we could see the difference.
    Incentivized
    Chose Atlassian Jira
    I used ClickUp for task and project management. This is easy to start for small teams. Atlassian Jira is more powerful when it comes to managing software development projects. It provides better issue tracking, workflow, and strong support for agile method. Compared to this …
    Incentivized
    Chose Atlassian Jira
    It was an organizational decision to go for JIRA and hence we moved to JIRA.
    Incentivized
    Chose Atlassian Jira
    It is very professional tool for Industrial use. It is also easy to contribute with other people.
    Incentivized
    Chose Atlassian Jira
    Firstly the community support and the help that the community it supports is amazing also the product which is designed simple but is perfect when it comes to execution and the ease of using the product and the extra features of the bug logging and resources management and …
    Incentivized
    Chose Atlassian Jira
    Personally I would not choose Jira Work Management for a marketing team. However, the marketing team was enveloped into the Jira Work Management instance due to use by more technical teams.
    Incentivized
    Chose Atlassian Jira
    Compared to GitLab, Jira offers a lot more features and details. The GitLab feature is nice for small projects or teams but we are multiple teams with multiple topics and projects even inside one team - so Jira is more applicable for our case. Azure DevOps offers a comparable …
    Incentivized
    Chose Atlassian Jira
    Both are really complex, and need a lot of work to maintain.
    Incentivized
    Chose Atlassian Jira
    Whereas all competing products are great and you may do more or less the same type of tasks, Atlassian has the edge when it comes to cross-team collaboration, in particular in scenarios where escalations must also involve developers or the product teams. All in all, all are …
    Incentivized
    Chose Atlassian Jira
    Performance and features compared to other tools here are really impressive and its very easy to use and it has very good support and it can do majority of tasks like Task ManagementResource ManagementWorkflow AutomationSupport for Agile MethodologDocument ManagementChange …
    Incentivized
    Chose Atlassian Jira
    Tight integration with other tools meant that Jira Work Management was the best choice for our organisation.
    Incentivized
    Chose Atlassian Jira
    My colleague shared it with me as I often collaborate across multiple teams - it stacks up super well as each of those similar products are managed by separate departments. Having another Jira tool under the same roof is extremely beneficial for me, as opposed to having to …
    Incentivized
    Chose Atlassian Jira
    Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen …
    Incentivized
    Chose Atlassian Jira
    Trello is amazing for simple project management and great for non-technical teams, but it lacks the depth and complexity of JIRA for detailed issue tracking and complex workflows. Asana, similar to Trello, is great for simple and lightweight project management but isn't …
    Incentivized
    Chose Atlassian Jira
    Project management tools are selected by the clients and companies with whom I have worked so far. I don't have an option to choose one. However, I still believe that Jira is the best one I have used for a long time.
    Incentivized
    Chose Atlassian Jira
    Atlassian Jira is like an old person trying to look young. In the last couple of years it started succeeding somewhat but I'd still pick something from the alternatives if starting a new project.
    Incentivized
    Chose Atlassian Jira
    Atlassian Jira provides the greatest access to integrated tools, the most common/familiar interface and toolset for most development teams, and is competitively priced when compared to the level of customization required to outfit similar tools we've used.
    Incentivized
    Chose Atlassian Jira
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an …
    Incentivized
    Chose Atlassian Jira
    Atlassian Jira integrates with the other Atlassian products, like Confluence and Trello. Atlassian Jira makes it easier to collaborate and keep track of everything.
    Incentivized
    Chose Atlassian Jira
    monday.com was our first attempt at using project management software, but we couldn't get the hang of it and nobody updated tasks. Management got even more confused with it so we switched to Basecamp. Basecamp is very simple and easy for small companies just getting into their …
    Incentivized
    Chose Atlassian Jira
    Great UI/UX, easy to use and great filters than the product we were using before.
    Incentivized
    Chose Atlassian Jira
    Atlassian Jira is a very different tool than OpsGenie and Confluence. OpsGenie excellences in the current work in progress and visualizing the trends of how the work is getting done, but it really doesn't function as a longterm repository of a knowledgebase, instead that is Conf…
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    Features
    Atlassian Jira
    Project Management
    Comparison of Project Management features of Atlassian Jira
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Task Management8.765 Ratings
    Resource Management7.963 Ratings
    Gantt Charts7.149 Ratings
    Scheduling7.858 Ratings
    Workflow Automation7.861 Ratings
    Team Collaboration8.564 Ratings
    Support for Agile Methodology8.765 Ratings
    Support for Waterfall Methodology7.950 Ratings
    Document Management6.954 Ratings
    Email integration7.855 Ratings
    Mobile Access7.044 Ratings
    Timesheet Tracking7.744 Ratings
    Change request and Case Management8.149 Ratings
    Budget and Expense Management7.136 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Quotes/estimates7.732 Ratings
    Invoicing8.125 Ratings
    Project & financial reporting7.436 Ratings
    Integration with accounting software7.427 Ratings
    Best Alternatives
    Atlassian Jira
    Small Businesses
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Atlassian Jira
    Likelihood to Recommend
    8.3
    (254 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    Usability
    7.8
    (79 ratings)
    Availability
    8.0
    (4 ratings)
    Performance
    8.0
    (2 ratings)
    Support Rating
    8.0
    (24 ratings)
    In-Person Training
    8.0
    (1 ratings)
    Online Training
    8.0
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    Ease of integration
    8.0
    (9 ratings)
    Product Scalability
    8.0
    (1 ratings)
    User Testimonials
    Atlassian Jira
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
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    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
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    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
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    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
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    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
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    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
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    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
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    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
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    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
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    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
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    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
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    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
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    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
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    ScreenShots