Atlassian Jira vs. Progress Chef

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.2 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
Progress Chef
Score 6.5 out of 10
N/A
Chef IT infrastructure automation suites were developed by Chef Software in Seattle and acquired by Progress Software in September 2020. The Chef Enterprise Automation Stack is an integrated suite of automation technologies presented as a solution for delivering change quickly, repeatedly, and securely over every application's lifecycle. The Chef Effortless Infrastructure Suit is an integrated suite of automation technologies to codify infrastructure, security, and compliance, as well as…N/A
Pricing
Atlassian JiraProgress Chef
Editions & Modules
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraProgress Chef
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Atlassian JiraProgress Chef
Considered Both Products
Atlassian Jira

No answer on this topic

Progress Chef
Chose Progress Chef
Chef is good for organizations with many servers, because of the client-server approach. I guess Ansible can be used for some 20-40 servers, just ssh and run the playbook. Chef is in ruby which is a really simple to learn language as opposed to competitiors.
Features
Atlassian JiraProgress Chef
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
32 Ratings
2% above category average
Progress Chef
-
Ratings
Task Management8.831 Ratings00 Ratings
Resource Management7.730 Ratings00 Ratings
Gantt Charts7.422 Ratings00 Ratings
Scheduling7.829 Ratings00 Ratings
Workflow Automation8.330 Ratings00 Ratings
Team Collaboration8.431 Ratings00 Ratings
Support for Agile Methodology8.832 Ratings00 Ratings
Support for Waterfall Methodology8.026 Ratings00 Ratings
Document Management6.826 Ratings00 Ratings
Email integration8.028 Ratings00 Ratings
Mobile Access7.023 Ratings00 Ratings
Timesheet Tracking7.623 Ratings00 Ratings
Change request and Case Management8.024 Ratings00 Ratings
Budget and Expense Management6.917 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.4
17 Ratings
2% below category average
Progress Chef
-
Ratings
Quotes/estimates7.515 Ratings00 Ratings
Invoicing7.611 Ratings00 Ratings
Project & financial reporting7.215 Ratings00 Ratings
Integration with accounting software7.313 Ratings00 Ratings
Best Alternatives
Atlassian JiraProgress Chef
Small Businesses
Stackby
Stackby
Score 9.1 out of 10
HashiCorp Terraform
HashiCorp Terraform
Score 8.6 out of 10
Medium-sized Companies
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
Ansible
Ansible
Score 9.2 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
Ansible
Ansible
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian JiraProgress Chef
Likelihood to Recommend
8.3
(219 ratings)
8.9
(18 ratings)
Likelihood to Renew
8.0
(36 ratings)
-
(0 ratings)
Usability
7.8
(60 ratings)
7.3
(1 ratings)
Availability
8.0
(4 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
9.4
(5 ratings)
Support Rating
8.0
(24 ratings)
7.7
(3 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
6.4
(1 ratings)
Ease of integration
8.0
(9 ratings)
9.6
(5 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Atlassian JiraProgress Chef
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
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Progress Software Corporation
Chef is a fantastic tool for automating software deployments that aren't able to be containerized. It's more developer-oriented than its other competitors and thus allows you to do more with it. The Chef Infra Server software is rock-solid and has been extremely stable in our experience. I would definitely recommend its use if you're looking for an automation framework. And it also offers InSpec which is a very good tool for testing your infrastructure to ensure it deployed as intended.
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Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
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Progress Software Corporation
  • Chef is great at deploying code to both small and large groups of servers.
  • We use chef to standup new servers as well as deploy updated code to existing servers and it does this very well.
  • Being able to make a change and have it push manually or automatically to any subset of servers has changed the landscape of how our IT teams operate.
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Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
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Progress Software Corporation
  • Chef could do a better job with integration with other DevOps tools. Our company relies on Jenkins and Ansible, which took some development and convincing for plug-ins to be created/available.
  • It would be nice if kitchen didn't only have a vagrant/virtual-box prerequisite. Our company one day stop allowing virtual-box to run without special privileges, and that caused a lot of issues for people trying to do kitchen tests.
  • Chef could use more practice materials for the advanced certification badges. There was not a lot of guidance in what to study or examples of certain topics.
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Progress Software Corporation
No answers on this topic
Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Progress Software Corporation
The suite of tools is very powerful. The ability to create custom modules allows for unlimited potential for managing all aspects of a system. However, there is pretty significant learning curve with the toolset. It currently takes approx 3-4 months for new engineers to feel comfortable with our implementation
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Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Progress Software Corporation
No answers on this topic
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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Progress Software Corporation
It loads quick enough for basically all our systems. Because we have this for local dev environments, speed isn't really a big issue here. Yes, depending on the system, sometimes it does take a relatively long time, but it's not an issue for me. One thing that is annoying is that if I want to make a small change to a cookbook and re-run the Chef client, I can't just make the change in the cache and run it. I have to do the whole process of updating the server.
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Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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Progress Software Corporation
Support for Chef is easily available for fee or through the open source community as most the issues you will face will have been addressed through the Chef developer community forums. The documentation for Chef is moderate to great and easily readable.
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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Progress Software Corporation
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Progress Software Corporation
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Progress Software Corporation
No answers on this topic
Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
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Progress Software Corporation
We considered the three leading competitors in the field: Chef, Puppet and Ansible. Ansible is a very strong competitor and has a nice degree of flexibility in that it does not require a client install. Instead the configuration is delivered by SSH which is very simple. Puppet seems like it has fallen off the pace of the competition and lacked the strong community offered by Chef. We chose Chef because of the strong support by the company and the dynamic and deep community support.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
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Progress Software Corporation
The pricing seemed inline with our products in this space. Nothing out of the ordinary in contract, term, or pricing structure
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Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Progress Software Corporation
No answers on this topic
Professional Services
Atlassian
No answers on this topic
Progress Software Corporation
The entire professional services team was great to work with. The curriculum was tailored to our specific use cases. The group we worked with were very responsive, listened to our feedback, was very easy to schedule and accommodate. I cannot say enough good things about our professional services experience
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Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
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Progress Software Corporation
  • Chef is a good tool for baselining servers. It will be a good ROI when there are huge number of servers. For less number of servers maintaining a master will be an over head.
  • One good ROI will be that the Operations Team also gets into agile and DevOps methodologies. Operational teams can start writing scripts/automations to keep their infra more stable and their application stack more reliable.
  • Implementation of Chef eliminates the manual mode of doing things and everyone aligns to automation mind set. It helps in change of culture.
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ScreenShots