Atlassian Jira vs. Rocketlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.3 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Rocketlane
Score 9.0 out of 10
N/A
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
Pricing
Atlassian JiraRocketlane
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraRocketlane
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraRocketlane
Features
Atlassian JiraRocketlane
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
34 Ratings
1% above category average
Rocketlane
8.4
7 Ratings
9% above category average
Task Management8.833 Ratings9.07 Ratings
Resource Management7.732 Ratings8.06 Ratings
Gantt Charts7.224 Ratings8.06 Ratings
Scheduling7.831 Ratings9.04 Ratings
Workflow Automation8.132 Ratings8.07 Ratings
Team Collaboration8.533 Ratings10.07 Ratings
Support for Agile Methodology8.934 Ratings9.05 Ratings
Support for Waterfall Methodology7.828 Ratings5.06 Ratings
Document Management6.928 Ratings8.07 Ratings
Email integration8.030 Ratings9.06 Ratings
Mobile Access7.125 Ratings00 Ratings
Timesheet Tracking7.625 Ratings9.06 Ratings
Change request and Case Management7.925 Ratings00 Ratings
Budget and Expense Management6.918 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.4
19 Ratings
4% below category average
Rocketlane
-
Ratings
Quotes/estimates7.416 Ratings00 Ratings
Invoicing7.712 Ratings00 Ratings
Project & financial reporting7.217 Ratings00 Ratings
Integration with accounting software7.415 Ratings00 Ratings
Best Alternatives
Atlassian JiraRocketlane
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Score 9.0 out of 10
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Score 9.0 out of 10
Medium-sized Companies
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Score 9.5 out of 10
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Score 9.5 out of 10
Enterprises
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Score 9.5 out of 10
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User Ratings
Atlassian JiraRocketlane
Likelihood to Recommend
8.4
(221 ratings)
10.0
(7 ratings)
Likelihood to Renew
8.5
(37 ratings)
10.0
(1 ratings)
Usability
7.8
(62 ratings)
9.0
(1 ratings)
Availability
8.0
(4 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(24 ratings)
-
(0 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian JiraRocketlane
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
Rocketlane
There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
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Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
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Rocketlane
  • Saved Project Manager time by 80-85%
  • Ease of use, User Friendly interface
  • Reminders : Email notification on upcoming due task to task owner
  • Publishing of Periodic Project Status Report
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
Rocketlane
  • Project Opening time
  • Automated time tracked should be there
  • Every phase has a option to make a call and zoom so time tracked real time
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Rocketlane
It really helps to support us in supporting our customers.
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Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Rocketlane
Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
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Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Rocketlane
No answers on this topic
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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Rocketlane
No answers on this topic
Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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Rocketlane
No answers on this topic
In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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Rocketlane
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Rocketlane
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Rocketlane
No answers on this topic
Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Rocketlane
For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
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Rocketlane
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Rocketlane
No answers on this topic
Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
Rocketlane
  • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
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ScreenShots

Rocketlane Screenshots

Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents