Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Rocketlane
Score 9.0 out of 10
N/A
As per the information provided by the vendor, Rocketlane is
a platform specifically designed to cater to onboarding, implementation, and
professional services teams. The primary objective of this platform is to
enhance collaboration with customers, optimize project delivery efficiency, and
augment customer experience and accountability. Its target audience primarily
includes industries such as CS (Customer Success) and Professional Services. It
emphasizes its capability to expedite time-to…
N/A
Pricing
Atlassian Jira
Rocketlane
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian Jira
Rocketlane
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Higher volume teams may qualify buyers for a discount.
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More Pricing Information
Community Pulse
Atlassian Jira
Rocketlane
Features
Atlassian Jira
Rocketlane
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
34 Ratings
1% above category average
Rocketlane
8.4
7 Ratings
9% above category average
Task Management
8.833 Ratings
9.07 Ratings
Resource Management
7.732 Ratings
8.06 Ratings
Gantt Charts
7.224 Ratings
8.06 Ratings
Scheduling
7.831 Ratings
9.04 Ratings
Workflow Automation
8.132 Ratings
8.07 Ratings
Team Collaboration
8.533 Ratings
10.07 Ratings
Support for Agile Methodology
8.934 Ratings
9.05 Ratings
Support for Waterfall Methodology
7.828 Ratings
5.06 Ratings
Document Management
6.928 Ratings
8.07 Ratings
Email integration
8.030 Ratings
9.06 Ratings
Mobile Access
7.125 Ratings
00 Ratings
Timesheet Tracking
7.625 Ratings
9.06 Ratings
Change request and Case Management
7.925 Ratings
00 Ratings
Budget and Expense Management
6.918 Ratings
00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.