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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Loom

    Score9.4 out of 10
    N/ALoom is a screen recorder for Chrome, Mac, Windows, and iOS from Atlassian, presented as quick to install, easy to use, and boasting a functional free edition.

    $8

    per month

    Riverside.fm

    Score9.3 out of 10
    N/ARiverside.fm headquartered in Tel Aviv offers a remote recording solution for enterprise teams. It is presented as an easy way for teams to record professional-grade video content and podcasts, from anywhere.

    $90

    per year

    Pricing
    Atlassian LoomRiverside.fm
    Editions & Modules
    Business
    $10
    per creator/per month
    Starter
    Free
    Enterprise
    Custom Pricing
    Basic
    $90
    per year
    Standard
    $180
    per year
    Pro
    $288
    per year
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Atlassian LoomRiverside.fm
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Atlassian LoomRiverside.fm
    Considered Both Products
    Atlassian
    No answer on this topic
    Riverside
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    28 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    25 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    26 Answers
    No answers on this topic
    Best Alternatives
    Atlassian LoomRiverside.fm
    Small Businesses
    Sendspark
    Score10 out of 10
    OBS Studio
    Score9.2 out of 10
    Medium-sized Companies
    Snagit
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Snagit
    Score9.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian LoomRiverside.fm
    Likelihood to Recommend
    9.7
    (39 ratings)
    5.4
    (3 ratings)
    Usability
    9.7
    (6 ratings)
    4.0
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (7 ratings)
    10.0
    (1 ratings)
    Ease of integration
    8.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian LoomRiverside.fm
    Likelihood to Recommend
    Atlassian
    Loom is a must, I am not sure how many other tools like this one there are but Loom really becomes a key player in a team collaboration, specially if that team collaborates remotely or internationally. You can use the video links to embedded these in other places or downloadthem for editing
    Read full review
    Riverside
    Riverside.fm is well suited for video content that you are recording ahead of time in order to edit and release where you are inviting people to participate that are not part of your organization. You can send them a link and they just have to go to the website and be in the conversation. There is no software to download and they do not have to worry about handling their video files after they are done.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Loom is valuable for creating video tutorials and onboarding materials.
    • It allows trainers to record step-by-step instructions, share best practices, and provide visual demonstrations, facilitating the learning process for new employees or team members.
    • Sales teams can create personalized video pitches or product demonstrations to engage prospects effectively.
    • Collaborating between timezones and replacing meetings/ emails with quick videos.
    Incentivized
    Read full review
    Riverside
    • Great looking platform with a handsome layout.
    • Makes it easy to invite interviewees into your "studio"
    • Provides livestream capabilities
    Incentivized
    Read full review
    Cons
    Atlassian
    • The still screenshot feature should let us edit/mark up the images.
    • I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen.
    • You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom.
    Incentivized
    Read full review
    Riverside
    • I have had some times where there are video glitches, and I have been told that it could be because of other software running. It would be good if the software were more robust and able to more consistently get smooth video.
    • I have had a couple instances of people being kicked off and their video files were not recoverable.
    Incentivized
    Read full review
    Usability
    Atlassian
    It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
    Incentivized
    Read full review
    Riverside
    When you get to the platform, it's unclear where to start. You're driven to join your "studio" and invite someone to interview...but if that's not the kind of show you're creating, it's not easy to figure out the next steps.
    Incentivized
    Read full review
    Performance
    Atlassian
    Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
    Incentivized
    Read full review
    Riverside
    No answers on this topic
    Support Rating
    Atlassian
    I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
    Incentivized
    Read full review
    Riverside
    I have not needed to use the Riverside.fm support that much, which in itself is a good sign of how good their product is, but when I have had to use their support it was prompt, and helpful, and the people were very kind. I am glad to know there is someone there to help quickly if I am having a problem.
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    When we evaluated the alternatives, Loom was by far the most advanced tool, with multiple types of integrations. Additionally, Loom also provided a Free plan, which made it easy to consider as an alternative. Vidyard and similar tools integrated better with certain other tools (Vidyard + HubSpot), but Loom had better overall integrations with most tools we use.
    Incentivized
    Read full review
    Riverside
    StreamYard may have fewer capabilities than Riverside.fm, but it knows exactly what it is: a place to record/stream video conversations. Riverside.fm, in trying to be all things to all users, may need to improve its UI to serve all constituents.
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • Loom has increased my efficiency and value to clients so much. I save a ton of time by being able to send them video recordings walking through their website rough drafts and final tutorials.
    • Loom is incredibly affordable. I am satisfied with their subscription cost.
    • Loom has helped me communicate clearly to clients, so there's less room for error/misunderstanding (especially when talking about design decisions).
    Incentivized
    Read full review
    Riverside
    • Since I need their platform, which again is actually pretty good, I had to waste money to sign up again, so that I had a workable password.
    • from experience, wasted weeks of going back and forth with their support team - throwing off my podcast schedule.
    Read full review
    ScreenShots

    Atlassian Loom Screenshots

    Screenshot of Loom for DesktopScreenshot of Chrome extensionScreenshot of Loom videopageScreenshot of Loom for iOS