What users are saying about
20 Ratings
19 Ratings
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Email & Online Marketing

    Attentive

    Feature Set Not Supported
    N/A
    6.9

    Omnisend

    69%
    Omnisend ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.1
    71%
    5 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    6.6
    66%
    5 Ratings

    Landing pages

    N/A
    0 Ratings
    6.6
    66%
    3 Ratings

    A/B testing

    N/A
    0 Ratings
    6.6
    66%
    4 Ratings

    Mobile optimization

    N/A
    0 Ratings
    6.6
    66%
    3 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    6.2
    62%
    8 Ratings

    List management

    N/A
    0 Ratings
    7.6
    76%
    5 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Reporting & Analytics

    Attentive

    Feature Set Not Supported
    N/A
    5.9

    Omnisend

    59%
    Omnisend ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    6.1
    61%
    4 Ratings

    Standard reports

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Custom reports

    N/A
    0 Ratings
    5.6
    56%
    2 Ratings

    Pre-Send Testing

    Attentive

    Feature Set Not Supported
    N/A
    6.5

    Omnisend

    65%
    Omnisend ranks higher in 4/4 features

    Link Tracking

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Image Validation

    N/A
    0 Ratings
    6.5
    65%
    2 Ratings

    Inbox Display

    N/A
    0 Ratings
    6.6
    66%
    2 Ratings

    Email Previews

    N/A
    0 Ratings
    6.1
    61%
    2 Ratings

    Attribute Ratings

    • Attentive Mobile is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.7

    Attentive

    97%
    3 Ratings
    6.6

    Omnisend

    66%
    5 Ratings

    Usability

    10.0

    Attentive

    100%
    1 Rating

    Omnisend

    N/A
    0 Ratings

    Support Rating

    10.0

    Attentive

    100%
    1 Rating

    Omnisend

    N/A
    0 Ratings

    Likelihood to Recommend

    Attentive

    Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
    John Laudisio | TrustRadius Reviewer

    Omnisend

    It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something. The visitor then signs up and then (after you've set up your automation sequence) that visitor gets a specific welcome page based on the popup they signed up through, and then a specific order confirmation email and everything else flows from that specific popup. That's great because it's allowed us to sort of fine-tune our offerings to get our visitors' emails in the first place and offer, for example, someone browsing a product page for 3 minutes something different than someone staying 20 seconds on the homepage and then leaving.
    Lisa Korston | TrustRadius Reviewer

    Pros

    Attentive

    • Account management
    • Platform interface
    Anonymous | TrustRadius Reviewer

    Omnisend

    • Provides a campaign booster to improve open and click rates
    • Gathering of post-sale customer feedback
    • Integrated SMS automation
    • Reduces manual tasks by use of pre-built marketing automation workflows.
    Daniel Cooper | TrustRadius Reviewer

    Cons

    Attentive

    • More communication on ways to improve
    • More structure on calls with our account manager
    • More clarity on insights and new ideas
    Kathryn Clare-Salzler | TrustRadius Reviewer

    Omnisend

    • More options to customize emails.
    • Better customer service.
    • Email scheduling.
    Tatiana Balletti | TrustRadius Reviewer

    Pricing Details

    Attentive

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Attentive Editions & Modules

    Additional Pricing Details

    Omnisend

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Required
    $16

    Starting Price

    $0

    Omnisend Editions & Modules

    Edition
    Free plan$0
    Pro plan$59
    Standard plan$16
    1. none
    Additional Pricing Details
    Omnisend offers three pricing plans: Free, Standard and Pro. Using Free plan you'll be able to explore all of Omnisend's features (emails, SMS, push notifications, popups, segmentation, analytics, etc), send up to 500 emails and push notifications, plus 60 SMS per month at no cost. The standard plan starts at $16 per month, you get everything in Free, unlimited web push notifications, a customer success manager and 24/7 support. From $59 per month, you can use Pro plan and send unlimited emails and push notifications, get advanced reporting features, a dedicated Customer Success Manager, and priority 24/7 support. You'll also get free SMS credits equal to the price of your plan.

    Usability

    Attentive

    Attentive 10.0
    Based on 1 answer
    Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
    Kathryn Clare-Salzler | TrustRadius Reviewer

    Omnisend

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Attentive

    Attentive 10.0
    Based on 1 answer
    Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
    Kathryn Clare-Salzler | TrustRadius Reviewer

    Omnisend

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Attentive

    While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
    John Laudisio | TrustRadius Reviewer

    Omnisend

    By far, Omnisend is my preferred mail software. The program has several customizations and options in the free plan that you do not receive on other mail software programs.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Attentive

    • Some clients seeing 50x ROAS (which plateaus eventually)
    • All clients making money
    John Laudisio | TrustRadius Reviewer

    Omnisend

    • Within the first month we has return customers placing larger orders.
    • Very easy for anyone on the team to set up, modify.
    • Reporting for management is easy.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison