What users are saying about
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Top Rated
126 Ratings
19 Ratings

Auvik

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Top Rated
126 Ratings
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Score 9.2 out of 100
19 Ratings
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Score 8 out of 100

Feature Set Ratings

    Network Performance Monitoring

    7.7

    Auvik

    77%

    Barracuda RMM

    Feature Set Not Supported
    N/A
    Auvik ranks higher in 10/10 features

    Automated network device discovery

    8.2
    82%
    91 Ratings
    N/A
    0 Ratings

    Network monitoring

    8.3
    83%
    91 Ratings
    N/A
    0 Ratings

    Baseline threshold calculation

    7.6
    76%
    72 Ratings
    N/A
    0 Ratings

    Alerts

    8.0
    80%
    90 Ratings
    N/A
    0 Ratings

    Network capacity planning

    7.3
    73%
    71 Ratings
    N/A
    0 Ratings

    Packet capture analysis

    7.2
    72%
    55 Ratings
    N/A
    0 Ratings

    Network mapping

    8.0
    80%
    89 Ratings
    N/A
    0 Ratings

    Customizable reports

    6.8
    68%
    66 Ratings
    N/A
    0 Ratings

    Wireless infrastructure monitoring

    7.4
    74%
    73 Ratings
    N/A
    0 Ratings

    Hardware health monitoring

    7.7
    77%
    83 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Auvik is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.3

    Auvik

    93%
    104 Ratings
    8.0

    Barracuda RMM

    80%
    6 Ratings

    Likelihood to Renew

    9.6

    Auvik

    96%
    2 Ratings

    Barracuda RMM

    N/A
    0 Ratings

    Usability

    7.3

    Auvik

    73%
    1 Rating

    Barracuda RMM

    N/A
    0 Ratings

    Availability

    9.1

    Auvik

    91%
    1 Rating

    Barracuda RMM

    N/A
    0 Ratings

    Performance

    8.2

    Auvik

    82%
    1 Rating

    Barracuda RMM

    N/A
    0 Ratings

    Support Rating

    9.4

    Auvik

    94%
    4 Ratings
    4.4

    Barracuda RMM

    44%
    5 Ratings

    Product Scalability

    9.1

    Auvik

    91%
    1 Rating

    Barracuda RMM

    N/A
    0 Ratings

    Vendor post-sale

    10.0

    Auvik

    100%
    1 Rating

    Barracuda RMM

    N/A
    0 Ratings

    Vendor pre-sale

    10.0

    Auvik

    100%
    1 Rating

    Barracuda RMM

    N/A
    0 Ratings

    Likelihood to Recommend

    Auvik Networks Inc.

    Auvik is a fantastic product for MSPs looking to more effectively and efficiently monitor and manage their clients' network infrastructure. It is a great fit for MSPs serving SMBs. It is a less good fit for very small IT Support companies, clients with fewer than five network devices, or very large enterprises looking for an in-house network management solution.
    Read full review

    Barracuda Networks, Inc.

    With a lot of fine-tuning, it works very well to keep the Tier 2 team aware of almost any variable of interest of notification from your servers. You can automate scripts to deploy based on these events. It's cut down the amount of time spent digging around for answers or sifting through logs. Software deployment could use a lot of work for simplicity. We opted for other apps to accomplish this. The helpdesk function may work for those needing something basic, but again, we opted for a full ITSM based on ITIL. It works well for Remote Desktop Support, even for support on the fly for those who don't have the Premium Desktop app installed.
    Read full review

    Pros

    Auvik Networks Inc.

    • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
    • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
    • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
    Read full review

    Barracuda Networks, Inc.

    • Very good reporting. We provide monthly reports to our customers on remote access, patching, etc.
    • Multiple methods of remote access. This is helpful because different scenarios require different remote access methods.
    • The site is easy to navigate/manage. There is not a big learning curve for new employees.
    Read full review

    Cons

    Auvik Networks Inc.

    • Install and launch instructions, especially regarding shared collectors can be difficult to follow.
    • The branded colors of gray and black lines can be hard to understand and things with a higher contrast like green for good connections might be beneficial.
    • Persistent filters on the traffic insights dashboard would be useful.
    Read full review

    Barracuda Networks, Inc.

    • Sometimes when using Premium Remote it says that the wrong password was entered but the password is auto-filled by the program, not the user.
    Read full review

    Pricing Details

    Auvik

    Starting Price

    Editions & Modules

    Auvik editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Barracuda RMM

      Starting Price

      Editions & Modules

      Barracuda RMM editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Auvik Networks Inc.

        Because it's an amazing product.
        Read full review

        Barracuda Networks, Inc.

        No answers on this topic

        Usability

        Auvik Networks Inc.

        The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
        Read full review

        Barracuda Networks, Inc.

        No answers on this topic

        Reliability and Availability

        Auvik Networks Inc.

        We have never had a major outage or impact that was noticeable.
        Read full review

        Barracuda Networks, Inc.

        No answers on this topic

        Performance

        Auvik Networks Inc.

        Pages can be slow to load on larger sites but tends to be fine for most clients.
        Read full review

        Barracuda Networks, Inc.

        No answers on this topic

        Support Rating

        Auvik Networks Inc.

        Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
        Read full review

        Barracuda Networks, Inc.

        We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.
        Read full review

        Alternatives Considered

        Auvik Networks Inc.

        I came onboard with Solarwinds already installed and running. It took me some time to learn my way around the Web interface. Nice product but a little convoluted for me. We weren't using it to it's full potential. It did work well for network monitoring, and configuration backups. Compared to Auvik, the interface of Auvik is cleaner and easier to navigate. Not needing to connect to the VPN to view is also a big advantage. We evaluated both Darktrace and LogRhythm before evaluating Auvik. Both of these products were impressive but required a little more configuration time at initial setup. The biggest reason for deciding on Auvik was the price to be honest. Auvik beat the others pricing by over 50% easily. As impressive as the others were, after evaluating Auvik, we were skeptical that the price would be too high just like the others. Needless to say, we were pleasantly surprised and was a no brainer on our final decision to pursue Auvik
        Read full review

        Barracuda Networks, Inc.

        AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can show what was replaced for your client. You can do it with others and even with Excel, but with table grid view mode of AVG will help you to do it more easily.
        Read full review

        Scalability

        Auvik Networks Inc.

        Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
        Read full review

        Barracuda Networks, Inc.

        No answers on this topic

        Return on Investment

        Auvik Networks Inc.

        • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
        Read full review

        Barracuda Networks, Inc.

        • Saves time for employees which saves money for the company.
        • Easy to sell something that gives peace of mind to a customer knowing someone is watching their stuff 24/7.
        Read full review

        Screenshots

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