Auvik vs ManageEngine OpManager

Auvik is a great tool for discovering the details and eccentricities of your or your customer's networks. It truly is a tool I didn't know I needed and now I can't live without. Immediately after deploying it I was able to proactively identify some network pain points that allowed me to correct multiple network deficiencies and create happier customers without even realizing they were having problems (slow network speeds, congested ports). Onboarding and ongoing support are top notch. They really don't just "throw you to the wolves," though that being said, the complexity of the product does merit taking the onboarding and initial setup seriously and not just going with a "deploy and go" type of scenario, but that's strictly because of the scope and feature set that the product offers.

There were some market leader monitoring products [until] this year which were hard to replace due to their customer base even when ManageEngine had equivalent capability similar to other vendor products but still ManageEngine was not the top. I think its time ManageEngine [OpManager] can become number 1 monitoring choice as a replacement of existing market leader tool due to following reasons - 1. Powerful capabilities.2. Same Licensing Cost.3. Product maturity

I feel it can complete with other tools if they can improve little bit more.

At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.