Likelihood to Recommend Auvik is well suited for managed service customers and small-scale SMB customers who do not have enough technical resource to manage and monitor their network. Also for customer who has distributed networks spreaded across worldwide or nation wide, Auvik is well suited since it does not need any on-premise setup at each site except for a collector. For customer who has already adopted and used cloud network and hosting services, Auvik is better as Auvik is also fully cloud based offering
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.
Read full review Pros Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues. Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture. Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting. Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients. MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele. Read full review Cons The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice. Better global settings that can be pushed to multiple client organizations Security groups/RBAC for user permissions across multiple clients Ability to change the URL Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Adding devices to existing groups and applying a group-wide parameter. Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts Read full review Likelihood to Renew Because it's an amazing product.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
This product works very well for our organization, and it would be hard to not have a tool like this going forward
Read full review Usability The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
All in one solution, easy to deploy and use. Web and mobile access.
Read full review Reliability and Availability We have never had a major outage or impact that was noticeable.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Performance Pages can be slow to load on larger sites but tends to be fine for most clients.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Support Rating Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
The support is generally good with options of live chat, e-mail, or call-in support. Support inquires via e-mail are responded to quickly and they are good about remoting in to assist if it should come to this without having to jump through hoops
Read full review Alternatives Considered Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds,
PRTG , Prime, etc., work under is completely different than Auvik. It's apparent that Auvik was aiming to solve a different problem and built that solution from the ground up. For any organization responsible for multiple other organizations' infrastructure, Auvik is invaluable in comparison to the other products listed.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc 2. Medium Licensing Cost and not that aggressively increasing every year. 3. Good Support and steady pace of growth and marketing.
Read full review Scalability Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Return on Investment the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Better visibility of the network Better visibility of server performance which helps us to take calls on increasing or exact utilization of server Report of ISP link helps us to calculate the exact bandwidth used by location which helps to take a call on fixing the requirements of each site Read full review ScreenShots ManageEngine OpManager Screenshots