What users are saying about
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37 Ratings
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504 Ratings

Avanan

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37 Ratings
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Score 9.3 out of 100

Microsoft Exchange

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504 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Avanan

I have been asked, and I will continually recommend Avanan to friends and colleagues. This is a solution that just works. Simple, and easy to install. It took us under 30-minutes to implement. We are continually amazed at how well this product works for our company.
Ed Gray | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange is very well suited for larger organizations that have offices spread across the globe. This way all staff can still access their mailboxes from any where. But for smaller individual offices, it may be more advantageous to just sign on to a web service to access email instead of Microsoft Exchange.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Avanan
8.4
Microsoft Exchange
7.4
Anti-malware
Avanan
8.8
Microsoft Exchange
7.1
Cusomizability
Avanan
8.0
Microsoft Exchange
7.3
Data Loss Protection
Avanan
8.0
Microsoft Exchange
8.0
Threat Detection
Avanan
8.7
Microsoft Exchange
7.3
Sandboxing
Avanan
8.5
Microsoft Exchange
6.2
End-to-End Encryption
Avanan
8.5
Microsoft Exchange
7.4
Management Tools
Avanan
8.1
Microsoft Exchange
8.2

Pros

Avanan

  • The dashboard for Avanan makes all of the most important information easy to digest.
  • Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
  • The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.
Nathaniel Roebuck | TrustRadius Reviewer

Microsoft Exchange

  • [Microsoft] Exchange is the gold standard for Corporate email. It is flawless in maintaining and delivering email to all of our users. It has been around so long the thing it does the best is just work. Most of the flaws and bugs are already out of the system.
  • The GUI management tools for MS Exchange, whether Online or on-premise, are fairly well documented and for the most part fairly easy to use.
  • [Microsoft] Exchange gives you the option to have an all in one box solution. Its not recommended but for smaller shops its a nice alternative to a more extensive setup that requires multiple servers.
  • If sized correctly, MS Exchanges is fine tuned out of the box to be fairly quick and responsive as to email delivery.
Jeffrey Rudacille | TrustRadius Reviewer

Cons

Avanan

  • Emails the platform sends out after setup require customization they're very basic and unreadable
  • Support is overwhelmed at this point
  • [The] initial implementation we fast but confusing to a point some things we skipped that were discussed during the demo and never got done when put into production.
Eric Rise | TrustRadius Reviewer

Microsoft Exchange

  • Some of our customers have asked for a feature called 'plus addressing'. This is widely used in the Linux/Gmail email systems but is not available on Exchange.
  • Inbox rules. The basics are there, however, there is some need for a more robust method of catching and sorting email. Some rule editors include a RegEx editor that would allow for this.
  • As of a few years ago, MS has been focusing more on their development efforts on their cloud solution and now so much on the on-premises application. Most feel that the new features do not make it to the on-prem application, forcing corporations to migrate to the cloud.
  • Anti-SPAM and AntiVirus. MS Exchange has never done a great job of keeping the bad email out of the system. This has opened up an opportunity for other companies to take advantage of selling an email firewall to catch a bad email before reaching Exchange.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Avanan

Avanan 8.2
Based on 1 answer
We've just started using the product and have another 7 months to go under contract. At this point I'd renew, Avanan continues to improve the product as well as their support.
Eric Rise | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange 10.0
Based on 2 answers
It is the best, and perhaps only, email solution worth considering.
Jerry Robinson | TrustRadius Reviewer

Usability

Avanan

Avanan 8.7
Based on 31 answers
Usability is so easy. It was a quick configuration with entering in some credentials, accepting terms and permissions and before you know it it's already going through and taking a look at existing emails. Portal is very easy to use and there are always updates with decent logs. The new UI is great and highly intuitive.
Paul Maranzano | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange 10.0
Based on 1 answer
The product is highly functional and easy to use.
Jerry Robinson | TrustRadius Reviewer

Reliability and Availability

Avanan

Avanan 9.1
Based on 1 answer
Always been available as needed.
Eric Rise | TrustRadius Reviewer

Microsoft Exchange

No score
No answers yet
No answers on this topic

Performance

Avanan

Avanan 6.4
Based on 1 answer
It's not all the time, on occasion the platform can delay email by seven to ten minutes.
Eric Rise | TrustRadius Reviewer

Microsoft Exchange

No score
No answers yet
No answers on this topic

Support Rating

Avanan

Avanan 8.5
Based on 32 answers
Avanan support always is ready to respond to user requests and typically does it in an exceptionally quick timeframe. Most requests are not even needed to be escalated as their team will look at active threats and deal with them before they are even a problem. Monthly meetups are also great in obtaining our needs as well as showing us what is new and in the horizon.
Anonymous | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange 8.2
Based on 16 answers
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
Anonymous | TrustRadius Reviewer

In-Person Training

Avanan

Avanan 1.0
Based on 1 answer
There was no in person training.
Eric Rise | TrustRadius Reviewer

Microsoft Exchange

No score
No answers yet
No answers on this topic

Online Training

Avanan

Avanan 8.2
Based on 1 answer
Takes a lot to get a 10 out of 10.
Eric Rise | TrustRadius Reviewer

Microsoft Exchange

No score
No answers yet
No answers on this topic

Implementation Rating

Avanan

Avanan 8.2
Based on 1 answer
No answer on this topic is available.

Microsoft Exchange

Microsoft Exchange 10.0
Based on 1 answer
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
Jerry Robinson | TrustRadius Reviewer

Alternatives Considered

Avanan

We selected Avanan based on compelling evidence and performance. The product simply stands up and does so higher than Mimecast, Barracuda, and other such products with a very reasonable price point. It's the most effective weapon against spammers and phishing that we have used to date. Avanan has a human factor that other products do not.
Gus Gilchrist | TrustRadius Reviewer

Microsoft Exchange

There is nothing I've seen in any organization I've been part of in over 20 years that's been used in place as the corporate solution for email. The standardization of Exchange across nearly all major corporations and government agencies is near complete I not really aware of any viable alternatives. There is Yahoo or Google, but these are not used by anyone I've worked for so no really things to compare against.
Mark Metz | TrustRadius Reviewer

Scalability

Avanan

Avanan 9.1
Based on 1 answer
It does what they claim and then some.
Eric Rise | TrustRadius Reviewer

Microsoft Exchange

No score
No answers yet
No answers on this topic

Return on Investment

Avanan

  • Improved risk mitigation by providing additional layer protection for M365.
  • Easy to setup and configure. No expert knowledge required and no downtime required.
  • Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.
Kishor Kumar TB | TrustRadius Reviewer

Microsoft Exchange

  • There have been hiccups and downtime with our on-premise installation but overall the local installation has saved us money in the long run versus paying a monthly fee for ~125 mailboxes.
  • Our internet service likes to take mid-day breaks every so often. Having a local Exchange server allows us to continue to communicate internally and manage meetings, presentation, and other events at our site.
  • Despite the overall good that Exchange has provided our organization it is a time suck. Managing the server, spam appliance, backups, and storage space is a constant battle and has taken away from some of our other initiatives. This is not specific to Exchange but any on-premise email server.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Avanan

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Avanan Editions & Modules

Edition
Advanced Anti-Phishing$4.001
Complete Malware Protection$5.001
Full-Suite Protection$8.001
  1. per user per month
Additional Pricing Details
Prices for fewer than 500 users.

Microsoft Exchange

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Exchange Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Avanan
8.9
Microsoft Exchange
8.8

Likelihood to Renew

Avanan
8.2
Microsoft Exchange
10.0

Usability

Avanan
8.7
Microsoft Exchange
10.0

Reliability and Availability

Avanan
9.1
Microsoft Exchange

Performance

Avanan
6.4
Microsoft Exchange

Support Rating

Avanan
8.5
Microsoft Exchange
8.2

In-Person Training

Avanan
1.0
Microsoft Exchange

Online Training

Avanan
8.2
Microsoft Exchange

Implementation Rating

Avanan
8.2
Microsoft Exchange
10.0

Scalability

Avanan
9.1
Microsoft Exchange

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