AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.
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Beyond Key Implementation Services
Score8.4 out of 10
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Beyond Key's, Beyond Intranet division states that with their implementation services for Microsoft Dynamics, users can engage and nurture donor relationships with campaigns, member portals, contact management, with a CRM for nonprofit. They provide end to end mission delivery and campaign tracking with Dynamic 365.
AVI-SPL listens well to their customers so that they can provide optimal solutions to the identified problems. Because of the level of sophistication that they bring to every project, they may not be well suited for smaller installations where that level of complexity isn’t necessary.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I will highly recommend this program to other businesses. Beyond Intranet Microsoft Dynamics CRM For Nonprofits Implementation Services is well suited for training for reverts, and new hires. I think it can improvise on the interface to make it more user friendly. It really would help productivity on the field with technicians if they can use it on hand held devices
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Install times are generally booked out a bit. I know that there is a balance between demand and onhand resources.
Pricing. They are by far one of the most expensive. I constantly need to look for ways to trim back costs because there is quite a lot baked into the quote in terms of maintenance and it feels like a cash grab in the end. I've gotten quotes elsewhere due to some of the numbers I've received and they all have come well under AVI-SPL's. Here's the list of line items from what I've seen from my last quote and this is from one conference room. Equipment Total, Installation Materials, Professional Services, Direct Costs, General and Administrative, Room Support and Maintenance, Device Maintenance. This feels egregious.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They are a great company to work with overall, but there is always room for improvement. We have had incredibly positive experiences with our main sales rep for any and all purchases. The installation team in southwest VA is lacking and lead to quite a lot of issues on a large scale project last year.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They had us replace the PC three times stating that the PSU was not strong enough to power the USB bus. The last PC had a 1500w PSU. The USB devices kept not working because they had too many USB devices connected. We had to hire another company to come out and fix this mistake as well. They redesigned the solution to get the features that we requested from the beginning and something that would work correctly
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I don't believe I have directly worked with the AVI SPL global help desk. However, when we have had equipment issues, we have been able to work through our rep, who involves support or engineering services, as well as communication with the vendor directly, and that has been very helpful for us.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Given a caveat that this project had major changes to overcome, I would say AVI-SPL did about as well as any large installer out there could do under the circumstances.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
AVI SPL was selected for this project based on its competitive pricing. They were also chosen based on the timeliness of their proposal since our project was under a very specific deadline that we were given by our project leadership. They met the deadline and executed the project in a manner consistent with our quality standards.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It has a better use interface for new hires. In contact was a bit different when it comes to learning the program and using the program on a daily basis. I learned that Beyond Intranet Microsoft Dynamics CRM For Nonprofits Implementation Services made the process a lot easier for my daily activity's.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Feedback of our Training rooms is great! People rely on them for large conferences, meetings, and Trainings. The rooms are easy to use and reliable.
Having the peace of mind of a service contract keeps me doing my job instead of troubleshooting a broken room. I get to work with my customers to make sure they always have what they need.
Rooms going down is a major disruption to our business. We have dozens of conference rooms that are used constantly. Without these rooms up and running, we lose business. AVI-SPL helps keep our rooms up to date and reliable so we can keep doing business.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
