AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.
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ePlus Managed Services
Score6 out of 10
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ePlus offers a subscription model to proactively monitor, manage, and maximize the critical technologies, from cloud to security, networking, managed SD-WAN, and collaboration, to reduce complexity and realize a seamless technology experience.
AVI-SPL has provided Cisco Room systems for our conference rooms. They are an integrator for use, not the actual product. WE have decided to move solely to Cisco Room systems as it gives the best overall options, and BYOD is not needed, but it is supported if the need arises.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our first experience with AVI-SPL was good. Communication started early in the process and continued throughout. It was an easy back and forth, and it never felt like anything was being forced. This was a relatively small purchase to outfit a new building complex with all-in-one video conferencing units from Neat and wall mounted screens, with video to ethernet options. Our sales representative worked within the scope we provided and didn't try to upsell. They also found us the best pricing available for our scenario
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
AVI-SPL could serve to be more clear when a solution to someone's problem exists in some kind of product or service they offer. Sometimes it's like pulling teeth to figure out that a solution that seems too convenient to not be thought of before actually already exists somewhere.
AVI-SPL could make information a bit more consistent from technician to technician regarding each site specifically.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They are a great company to work with overall, but there is always room for improvement. We have had incredibly positive experiences with our main sales rep for any and all purchases. The installation team in southwest VA is lacking and lead to quite a lot of issues on a large scale project last year.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They had us replace the PC three times stating that the PSU was not strong enough to power the USB bus. The last PC had a 1500w PSU. The USB devices kept not working because they had too many USB devices connected. We had to hire another company to come out and fix this mistake as well. They redesigned the solution to get the features that we requested from the beginning and something that would work correctly
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Because of the highly customized nature of our AV installation and the presence of vendor-provided onsite support, response time to our reports of a serious problem are generally handled expeditiously by highly-qualified, Tier 3 personnel. In the case of more typical installations that we have provisioned from AVI-SPL, turnaround usually takes longer, which can be frustrating at times.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Given a caveat that this project had major changes to overcome, I would say AVI-SPL did about as well as any large installer out there could do under the circumstances.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
AVI SPL was selected for this project based on its competitive pricing. They were also chosen based on the timeliness of their proposal since our project was under a very specific deadline that we were given by our project leadership. They met the deadline and executed the project in a manner consistent with our quality standards.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
AVI seems to do a good job designing from the beginning to fit the requested needs. And are adoptable to changes to these requests after initial bidding.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are a service based industry. Supporting an environment that can accommodate large groups of people is key. When we moved to this building being able to have a space that can support 500 plus people was critical.
The modularity of the room we built means we can support a single room of 250 plus or expand and overflow our meeting to over 500 attendees. It also means we can have two 250 person meetings running concurrently.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
