What users are saying about
33 Ratings
11 Ratings
33 Ratings
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Score 8.6 out of 100
11 Ratings
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Score 7.3 out of 100

Feature Set Ratings

    Accounts Payable

    AvidXchange

    Feature Set Not Supported
    N/A
    1.0

    Melio

    10%
    Melio ranks higher in 2/2 features

    Automated Accounts Payable Processes

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Vendor Management

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Attribute Ratings

    • AvidXchange is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    AvidXchange

    90%
    18 Ratings
    7.6

    Melio

    76%
    8 Ratings

    Likelihood to Renew

    8.2

    AvidXchange

    82%
    5 Ratings

    Melio

    N/A
    0 Ratings

    Usability

    8.2

    AvidXchange

    82%
    1 Rating

    Melio

    N/A
    0 Ratings

    Availability

    9.0

    AvidXchange

    90%
    2 Ratings

    Melio

    N/A
    0 Ratings

    Performance

    8.0

    AvidXchange

    80%
    2 Ratings

    Melio

    N/A
    0 Ratings

    Support Rating

    8.2

    AvidXchange

    82%
    4 Ratings

    Melio

    N/A
    0 Ratings

    Implementation Rating

    7.3

    AvidXchange

    73%
    2 Ratings

    Melio

    N/A
    0 Ratings

    Likelihood to Recommend

    AvidXchange

    AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
    Read full review

    Melio

    Melio is a business-to-business service, so it has been helpful in serving our business clients. Unfortunately, we are not able to use it, for nonbusiness clients, at this time.
    Read full review

    Pros

    AvidXchange

    • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
    • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
    • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
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    Melio

    • Makes it easy to track the status of payments.
    • Makes it easy to request vendor payment details.
    • Integrates well with QBO to make AP management simple.
    Read full review

    Cons

    AvidXchange

    • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
    • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
    • The log enhancement follow-up procedure could use some work.
    Read full review

    Melio

    • There should be an automatic link between vendors added with their Melio link and the same vendors that already exist in QuickBooks. As it is now, a new vendor is created when you do that and is not linked with the one that already is in QuickBooks.
    Read full review

    Pricing Details

    AvidXchange

    Starting Price

    $5,000 per license

    Editions & Modules

    AvidXchange editions and modules pricing
    EditionModules
    AvidXchange5,0001

    Footnotes

    1. per license

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Melio

    Starting Price

    $0

    Editions & Modules

    Melio editions and modules pricing
    EditionModules
    Card processing fee2.9%1

    Footnotes

    1. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    AvidXchange

    At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
    Read full review

    Melio

    No answers on this topic

    Usability

    AvidXchange

    Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
    Read full review

    Melio

    No answers on this topic

    Support Rating

    AvidXchange

    Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
    Read full review

    Melio

    No answers on this topic

    Alternatives Considered

    AvidXchange

    We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
    Read full review

    Melio

    Bill.com is more expensive and more difficult to use than Melio. While it has a greater range of functionality and apparently has better integration into QuickBooks, we didn't need the greater functionality and I had just as much trouble integrating into Bill.com as I have with Melio.
    Read full review

    Return on Investment

    AvidXchange

    • AvidXchange allows our office to be more productive on invoice approvals.
    • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
    • You can approve invoices from anywhere as long as you have internet access.
    Read full review

    Melio

    • I make money fixing the problems Melio creates, so the befit it provides is job security.
    • I can only recommend it to more technically advanced clients.
    Read full review

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