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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avoma

    Score8.1 out of 10
    N/AAvoma is an AI Meeting Assistant, Collaboration and Intelligence platform for Sales, Implementation, and Customer Success teams.

    $20

    per month per user

    Chorus by ZoomInfo

    Score8.1 out of 10
    N/AChorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.N/A
    Pricing
    AvomaChorus by ZoomInfo
    Editions & Modules
    Starter
    $20
    per month per user
    Plus
    $35
    per month per user
    Premium
    $60
    per month per user
    Business
    $80
    per month per user
    Enterprise
    $105
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    AvomaChorus by ZoomInfo
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AvomaChorus by ZoomInfo
    Considered Both Products
    Avoma
    Chose Avoma
    ease of use, transcripts during calls, pricing
    Incentivized
    ZoomInfo
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    77 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    78 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    35 Answers
    Features
    AvomaChorus by ZoomInfo
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Avoma and Chorus by ZoomInfo
    Feature
    Avoma
    -
    Ratings
    Chorus by ZoomInfo
    7.6
    27 Ratings
    4% below category average
    Speech-to-Text Transcription00 Ratings7.727 Ratings
    Keyword Detection00 Ratings7.226 Ratings
    Sentiment Analysis00 Ratings6.624 Ratings
    Speaker Diarization00 Ratings8.024 Ratings
    Call Recording Playback00 Ratings9.427 Ratings
    Call Summarization00 Ratings7.427 Ratings
    Conversion Metrics00 Ratings7.323 Ratings
    Keyword Search & Retrieval00 Ratings7.024 Ratings
    Call Tagging00 Ratings7.119 Ratings
    Integration with CRM Systems00 Ratings8.520 Ratings
    Best Alternatives
    AvomaChorus by ZoomInfo
    Small Businesses
    No answers on this topic
    Wingman (legacy product)
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    Gong
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Zoom Revenue Accelerator
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AvomaChorus by ZoomInfo
    Likelihood to Recommend
    6.0
    (3 ratings)
    8.2
    (291 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.1
    (4 ratings)
    Usability
    7.0
    (1 ratings)
    5.0
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    6.8
    (3 ratings)
    User Testimonials
    AvomaChorus by ZoomInfo
    Likelihood to Recommend
    Avoma
    Avoma is a tool that provides solutions to make the most of each meeting, it is an online solution that improves the way we collaborate, increasing productivity by saving time and increasing communication between teams in a visual, secure, and flexible way, achieving smart meetings and helping to the best decision making where just one click is enough.
    Incentivized
    Read full review
    ZoomInfo
    One scenario where Chorus by ZoomInfo is well suited is when our team is trying to identify patterns (common objections, frequent competitor mentions, concerns that clients raise). ZoomInfo offers trend analysis, market intelligence, and topic tracking that reveals patterns across conversations. This has allowed us to adapt and update our processes to address these patterns
    Incentivized
    Read full review
    Pros
    Avoma
    • Automatic logging of meetings into HubSpot CRM on the correct contact records.
    • Transcription of call recordings and assignment of transcription to the correct speakers.
    • Ability to easily share snippets with external users.
    Incentivized
    Read full review
    ZoomInfo
    • Great job on putting the conversion metrics. It's a big help knowing our metrics in every meeting.
    • We learned what areas need to be improved and also the strength we had during that conversation.
    • It also provides the length of speech of each participants.
    Incentivized
    Read full review
    Cons
    Avoma
    • Transcription needs improvement. Especially tagging the person properly with the statements
    Incentivized
    Read full review
    ZoomInfo
    • Sometimes there were issues with the 3-minute delay for Chorus joining a live meeting.
    • Occasionally, deliverables were assigned to the wrong person in the summary if their voices were similar or if they were on the same audio.
    • Occasionally, the Chorus had problems picking up on what someone was saying. This was likely due to user error but caused gaps in the conversation recording and transcript.
    Incentivized
    Read full review
    Likelihood to Renew
    Avoma
    No answers on this topic
    ZoomInfo
    It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
    Incentivized
    Read full review
    Usability
    Avoma
    It was easy to set up and get started, as well as connect to our CRM and our Zoom account and Outlook calendar. However it's not perfect because we have had trouble with meetings not getting recorded when our Zoom meetings storage got full. We figured it out in the settings later.
    Incentivized
    Read full review
    ZoomInfo
    This was sold internally as something that would help us be more efficient. I had high hopes that the speech-to-text feature would be useful for getting call notes/next steps, etc documented. But due to the limitations of the software, these things would take longer using Chorus than if I just write things down manually - disappointing.
    Read full review
    Support Rating
    Avoma
    No answers on this topic
    ZoomInfo
    I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
    Read full review
    Implementation Rating
    Avoma
    No answers on this topic
    ZoomInfo
    Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
    Incentivized
    Read full review
    Alternatives Considered
    Avoma
    ease of use, transcripts during calls, pricing
    Incentivized
    Read full review
    ZoomInfo
    We looked at Gong but went with Chorus by ZoomInfo because it felt more practical for our team. Gong has great analytics, but Chorus by ZoomInfo fit better into our existing tech stack and budget. The deal notifications, scorecards, and integrations with Zoom and Salesforce made it the smarter pick. Overall, Chorus by ZoomInfo gives us the insights we need without feeling like overkill or another heavy lift.
    Incentivized
    Read full review
    Return on Investment
    Avoma
    • Avoma has had a great impact on our organization as it is a tool that provides quality in all its services. It is a tool that has been of great help from the first moment we used it for providing collaboration, growth, and better performance of our colleagues. teamwork is pleasant and the results are highly positive.
    • It provides a complete service to develop collaborative meetings in record time, increases sales, and improves the working relationship between teams, it is a tool that saves time and maximizes productivity.
    Incentivized
    Read full review
    ZoomInfo
    • Improved ramp time for new joiners in my team so that they can easily watch their calls and get feedback
    • Improved ramp time for new joiners in my team so that they can easily watch other people's calls and get inspiration
    • Sales training improvement so that we can focus on listening time
    Incentivized
    Read full review
    ScreenShots

    Avoma Screenshots

    Screenshot of Avoma

    Chorus by ZoomInfo Screenshots

    Screenshot of deal and account visibility.Screenshot of a post-meeting brief.Screenshot of team analytics.