Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avoma
Score 8.1 out of 10
N/A
Avoma is an AI Meeting Assistant, Collaboration and Intelligence platform for Sales, Implementation, and Customer Success teams.
$20
per month per user
Close CRM
Score 8.1 out of 10
N/A
Close.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.
$19
per month includes 1 user
Pipedrive
Score 8.5 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
AvomaClose CRMPipedrive
Editions & Modules
Starter
$20
per month per user
Plus
$35
per month per user
Premium
$60
per month per user
Business
$80
per month per user
Enterprise
$105
per month per user
Solo
$9
per month (paid annually) per user
Essentials
$35
per month (paid annually) per user
Growth
$99
per month (paid annually) per user
Scale
$139
per month (paid annually) per user
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
AvomaClose CRMPipedrive
Free Trial
YesYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.Monthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
AvomaClose CRMPipedrive
Considered Multiple Products
Avoma

No answer on this topic

Close CRM
Chose Close CRM
All the same features and more in a much better user experience. Lots of integrations of Salesforce require a dedicated employee just to manage Salesforce and make changes. Close just works out of the box and is easy to change and customize.
Pipedrive

No answer on this topic

Features
AvomaClose CRMPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Avoma
-
Ratings
Close CRM
8.9
8 Ratings
12% above category average
Pipedrive
7.9
68 Ratings
0% above category average
Customer data management / contact management00 Ratings8.08 Ratings8.724 Ratings
Workflow management00 Ratings7.78 Ratings7.721 Ratings
Territory management00 Ratings8.01 Ratings6.514 Ratings
Opportunity management00 Ratings10.06 Ratings8.365 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.38 Ratings8.764 Ratings
Contract management00 Ratings10.01 Ratings8.217 Ratings
Interaction tracking00 Ratings8.38 Ratings8.521 Ratings
Channel / partner relationship management00 Ratings9.73 Ratings7.116 Ratings
Quote & order management00 Ratings00 Ratings7.214 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Avoma
-
Ratings
Close CRM
8.5
6 Ratings
9% above category average
Pipedrive
2.9
7 Ratings
91% below category average
Case management00 Ratings8.03 Ratings4.76 Ratings
Call center management00 Ratings7.45 Ratings1.15 Ratings
Help desk management00 Ratings10.02 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Avoma
-
Ratings
Close CRM
9.0
6 Ratings
14% above category average
Pipedrive
7.5
49 Ratings
4% below category average
Lead management00 Ratings8.76 Ratings7.549 Ratings
Email marketing00 Ratings9.35 Ratings7.613 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Avoma
-
Ratings
Close CRM
7.9
6 Ratings
2% above category average
Pipedrive
6.7
67 Ratings
14% below category average
Task management00 Ratings8.35 Ratings7.864 Ratings
Billing and invoicing management00 Ratings10.01 Ratings4.15 Ratings
Reporting00 Ratings5.45 Ratings8.163 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Avoma
-
Ratings
Close CRM
7.5
6 Ratings
3% below category average
Pipedrive
7.8
68 Ratings
1% above category average
Forecasting00 Ratings10.01 Ratings7.619 Ratings
Pipeline visualization00 Ratings8.06 Ratings8.268 Ratings
Customizable reports00 Ratings4.44 Ratings7.516 Ratings
Customization
Comparison of Customization features of Product A and Product B
Avoma
-
Ratings
Close CRM
8.6
8 Ratings
11% above category average
Pipedrive
6.4
64 Ratings
18% below category average
Custom fields00 Ratings10.07 Ratings8.564 Ratings
Custom objects00 Ratings10.02 Ratings8.454 Ratings
Scripting environment00 Ratings8.03 Ratings1.04 Ratings
API for custom integration00 Ratings6.47 Ratings7.646 Ratings
Security
Comparison of Security features of Product A and Product B
Avoma
-
Ratings
Close CRM
8.0
8 Ratings
5% below category average
Pipedrive
6.7
62 Ratings
23% below category average
Single sign-on capability00 Ratings8.03 Ratings6.112 Ratings
Role-based user permissions00 Ratings8.06 Ratings7.260 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Avoma
-
Ratings
Close CRM
10.0
1 Ratings
28% above category average
Pipedrive
1.1
5 Ratings
149% below category average
Social data00 Ratings10.01 Ratings1.15 Ratings
Social engagement00 Ratings10.01 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Avoma
-
Ratings
Close CRM
6.4
4 Ratings
16% below category average
Pipedrive
3.6
7 Ratings
71% below category average
Marketing automation00 Ratings6.44 Ratings3.67 Ratings
Compensation management00 Ratings00 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
Avoma
-
Ratings
Close CRM
10.0
1 Ratings
26% above category average
Pipedrive
8.2
61 Ratings
7% above category average
Mobile access00 Ratings10.01 Ratings8.261 Ratings
User Ratings
AvomaClose CRMPipedrive
Likelihood to Recommend
6.0
(3 ratings)
9.3
(8 ratings)
8.0
(72 ratings)
Likelihood to Renew
-
(0 ratings)
-
(0 ratings)
8.0
(3 ratings)
Usability
7.0
(1 ratings)
8.7
(3 ratings)
9.0
(25 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
9.3
(3 ratings)
8.5
(15 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
AvomaClose CRMPipedrive
Likelihood to Recommend
Avoma
Avoma is a tool that provides solutions to make the most of each meeting, it is an online solution that improves the way we collaborate, increasing productivity by saving time and increasing communication between teams in a visual, secure, and flexible way, achieving smart meetings and helping to the best decision making where just one click is enough.
Read full review
Close
Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
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Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
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Pros
Avoma
  • Automatic logging of meetings into HubSpot CRM on the correct contact records.
  • Transcription of call recordings and assignment of transcription to the correct speakers.
  • Ability to easily share snippets with external users.
Read full review
Close
  • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
  • Email sync. Syncs in real time with your email account, which is huge.
  • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
Avoma
  • Transcription needs improvement. Especially tagging the person properly with the statements
Read full review
Close
  • Make it so one can set the time at which the emails go out.
  • Make it easier to set up my workflow.
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
Avoma
No answers on this topic
Close
No answers on this topic
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
Avoma
It was easy to set up and get started, as well as connect to our CRM and our Zoom account and Outlook calendar. However it's not perfect because we have had trouble with meetings not getting recorded when our Zoom meetings storage got full. We figured it out in the settings later.
Read full review
Close
It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
Read full review
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
Support Rating
Avoma
No answers on this topic
Close
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Read full review
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
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Implementation Rating
Avoma
No answers on this topic
Close
No answers on this topic
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
Avoma
ease of use, transcripts during calls, pricing
Read full review
Close
Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
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Return on Investment
Avoma
  • Avoma has had a great impact on our organization as it is a tool that provides quality in all its services. It is a tool that has been of great help from the first moment we used it for providing collaboration, growth, and better performance of our colleagues. teamwork is pleasant and the results are highly positive.
  • It provides a complete service to develop collaborative meetings in record time, increases sales, and improves the working relationship between teams, it is a tool that saves time and maximizes productivity.
Read full review
Close
  • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

Avoma Screenshots

Screenshot of Avoma

Close CRM Screenshots

Screenshot of Close's Inbox, which keeps sales team's emails, calls, and follow-ups in one unified view, so nothing slips through the cracks and every lead gets the attention it deserves.Screenshot of Close's Sales Pipeline, which offers a visual overview of every deal in progress, so your team can track opportunities, forecast revenue, and stay focused on moving deals forward.Screenshot of Close's Predictive Dialer. This automatically connects sales reps to live answers back-to-back, eliminating manual dialing and maximizing talk time to reach more prospects in less time.Screenshot of Close's Lead Profiles, which gives team a complete, centralized view of every contact, communication, and activity.Screenshot of Close's Smart Views, which prioritize leads with dynamic, customizable filters that keep sales teams focused.Screenshot of Close's Workflows, which automate repetitive sales tasks and follow-up sequences.

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of