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Top Rated
277 Ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

WatchGuard AuthPoint

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Top Rated
277 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Identity Management

    6.3

    AWS Identity & Access Management

    63%

    WatchGuard AuthPoint

    Feature Set Not Supported
    N/A
    AWS Identity & Access Management ranks higher in 4/4 features

    ID-Management Access Control

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Account Provisioning and De-provisioning

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    ID Management Workflow Automation

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    ID Risk Management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • AWS Identity & Access Management is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    9.0

    AWS Identity & Access Management

    90%
    1 Rating
    8.9

    WatchGuard AuthPoint

    89%
    167 Ratings

    Likelihood to Renew

    10.0

    AWS Identity & Access Management

    100%
    1 Rating
    9.0

    WatchGuard AuthPoint

    90%
    15 Ratings

    Usability

    AWS Identity & Access Management

    N/A
    0 Ratings
    8.6

    WatchGuard AuthPoint

    86%
    25 Ratings

    Availability

    AWS Identity & Access Management

    N/A
    0 Ratings
    7.9

    WatchGuard AuthPoint

    79%
    3 Ratings

    Performance

    AWS Identity & Access Management

    N/A
    0 Ratings
    8.0

    WatchGuard AuthPoint

    80%
    3 Ratings

    Support Rating

    AWS Identity & Access Management

    N/A
    0 Ratings
    9.3

    WatchGuard AuthPoint

    93%
    67 Ratings

    In-Person Training

    AWS Identity & Access Management

    N/A
    0 Ratings
    6.4

    WatchGuard AuthPoint

    64%
    1 Rating

    Online Training

    AWS Identity & Access Management

    N/A
    0 Ratings
    8.5

    WatchGuard AuthPoint

    85%
    2 Ratings

    Implementation Rating

    AWS Identity & Access Management

    N/A
    0 Ratings
    8.9

    WatchGuard AuthPoint

    89%
    12 Ratings

    Configurability

    AWS Identity & Access Management

    N/A
    0 Ratings
    6.5

    WatchGuard AuthPoint

    65%
    2 Ratings

    Ease of integration

    AWS Identity & Access Management

    N/A
    0 Ratings
    8.2

    WatchGuard AuthPoint

    82%
    2 Ratings

    Product Scalability

    AWS Identity & Access Management

    N/A
    0 Ratings
    8.1

    WatchGuard AuthPoint

    81%
    3 Ratings

    Vendor post-sale

    AWS Identity & Access Management

    N/A
    0 Ratings
    9.5

    WatchGuard AuthPoint

    95%
    3 Ratings

    Vendor pre-sale

    AWS Identity & Access Management

    N/A
    0 Ratings
    9.5

    WatchGuard AuthPoint

    95%
    3 Ratings

    Likelihood to Recommend

    Amazon AWS

    AWS Identity & Access Management is well suited to managing AWS application access between services. Very helpful for both third-party products and in-house developed software. Very happy with how easy it is to create access keys and then share them in our environment. AWS IAM can also be used to manage individual users, but I highly recommend using AWS SSO for that purpose instead. Much easier to deploy for console access and from a security side easier to turn off in one click from your SSO provider.
    Read full review

    WatchGuard Technologies

    WatchGuard Authpoint is well-suited for existing WatchGuard users and those heavily dependent on VPN connection. The app is easy to use and set up on iPhone and Android devices. We use a Firebox M370 and have had zero issues in the deployment or the daily use of WatchGuard AuthPoint. Everything works well and we have had zero issues after initial implementation.
    Read full review

    Pros

    Amazon AWS

    • Customized access per key to limit scope
    • Safely distributes access keys
    • Provides access audits
    Read full review

    WatchGuard Technologies

    • The Authpoint Cloud portal is easy to use and navigate
    • It integrates well with the Firebox and gateway
    • Promptly sends 2FA request onto the user devices
    • Its very easy to re-activate token on a new device if the device is lost or stolen
    • Troubleshooting logs are available to figure out whats wrong if a user cannot authenticate
    Read full review

    Cons

    Amazon AWS

    • Better integration with roles and policies so you don't need three windows open to create a new IAM user
    • Display recommended configurations based on services being used
    • Easier options to base config on existing users
    Read full review

    WatchGuard Technologies

    • While the set up was easy to do the instructions could use a little more details.
    • It would be useful to be able to tell how many users are at the firewall level instead of going out to the cloud to look for it.
    Read full review

    Pricing Details

    AWS Identity & Access Management

    Starting Price

    Editions & Modules

    AWS Identity & Access Management editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      WatchGuard AuthPoint

      Starting Price

      Editions & Modules

      WatchGuard AuthPoint editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing Info

        Likelihood to Renew

        Amazon AWS

        We would be unable to manage the interconnected nature of our AWS services without AWS IAM.
        Read full review

        WatchGuard Technologies

        Even for those tenants that we use strictly for mobile VPN only, the ease of user management makes continuing to use AuthPoint a no-brainer
        Read full review

        Usability

        Amazon AWS

        No answers on this topic

        WatchGuard Technologies

        WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.
        Read full review

        Reliability and Availability

        Amazon AWS

        No answers on this topic

        WatchGuard Technologies

        It failed a couple of times for a period of an hour or so, where systems were down.
        Read full review

        Performance

        Amazon AWS

        No answers on this topic

        WatchGuard Technologies

        No apparent problem besides a couple of times that systems weren't working
        Read full review

        Support Rating

        Amazon AWS

        No answers on this topic

        WatchGuard Technologies

        In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.
        Read full review

        In-Person Training

        Amazon AWS

        No answers on this topic

        WatchGuard Technologies

        It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
        Read full review

        Online Training

        Amazon AWS

        No answers on this topic

        WatchGuard Technologies

        We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
        Read full review

        Implementation Rating

        Amazon AWS

        No answers on this topic

        WatchGuard Technologies

        the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
        Read full review

        Alternatives Considered

        Amazon AWS

        While we do not use Microsoft Azure for our servers and other customer-facing services. If we did, we would have to use Microsoft Azure Active Directory to manage access to services appropriately. It's difficult to quantify the differences between the services as they are truly different. I would recommend choosing AWS or Azure, then using the identity management provided by the same vendor.
        Read full review

        WatchGuard Technologies

        We use DUO Mobile for our other MFA (i.e., Remote Desktop for Windows.) WatchGuard offers instructions on how to set up MFA with DUO, however, the WatchGuard AuthPoint setup was much simpler, so we opted to go that route. We are planning on looking into switching everything to WatchGuard AuthPoint, however, it's not a high priority at this time.
        Read full review

        Scalability

        Amazon AWS

        No answers on this topic

        WatchGuard Technologies

        We are a medium-sized company. We don't need rapid scaling.
        Read full review

        Return on Investment

        Amazon AWS

        • Without IAM, it would be difficult to use AWS across services. Increased ROI
        Read full review

        WatchGuard Technologies

        • Integration with current Azure AD and LDAP is important as it saves the users from creating a new account and password to remember for yet another website/product.
        • The cost of a user license is nothing compared to the cost of data loss or a company network breach. It secures our devices and data in cases of theft or breaches. Theft of a device, data, or even worse a breach would cost the company thousands to millions of dollars.
        • A negative impact is that the users lose about 10-30 seconds with every login or unlock of their computer. However, this is necessary for MFA security.
        Read full review

        Screenshots

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