AWS Security Hub vs. New Relic

I don't think there's yet a perfect tool in this category of security and incident aggregators, but AWS Security Hub is an excellent tool for having visibility into our overall security posture. It is a great aggregator for many AWS services but also for third party security tools with which it integrates really well.

Incentivized

New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example

Incentivized

• Brings together the security related AWS tools in one dashboard
• Allows to pick and chose which AWS security tools to use
• Clean UI

Incentivized

• It gives us insights of applications, infrastructure, clouds very well.
• The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
• It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.

Incentivized

• Not easy to read past data, especially once it moves into Glacier deep storage
• performance is somewhat sluggish ... other systems are much faster to analyze data
• Doesn't always provide a remediation solution or suggested fix like other 3rd party tools like Qualys.
• It's hard to get the initial configuration and enrollment completed as there's a lot of manual intervention for every configured rule that needs to be enabled
• alerts are often times delayed

Incentivized

• And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
• Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
• With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.

Incentivized

The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.

Incentivized

AWS always good with usability and same here for AWS Security Hub. A lot of good documentation is available to read and configure your own. We also started with looking at the videos and documentation to configure automation for our compliance checks. And to configure there are very less steps to be followed which is a very good thing for faster configuration.

Incentivized

I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.

Incentivized

Never observed an outage

Incentivized

there are times where browser cache will cause issues that require you to clear your browser before continuing.

Incentivized

The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

Incentivized

It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.

AWS Security Hub is it's own unique program that I have used. I haven't used anything similar to it and it was worth it to try out. However, for those that want to keep for long, it will be very heavy in term of budget and resource that they have to provide.

Incentivized

Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.

Incentivized

Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

Incentivized

• The automated compliance test helped us a lot to get PCIDSS certified so it was a very good return for our investments.
• Some third party tools we were using were not available for AWS Security Hub automated testing.
• Easy to configure for faster security automations but if we need detailed reports we should add more tools.

Incentivized

• We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
• We were able to identify our slowest database queries and optimize them for quicker response times.

Incentivized