Axonify is a frontline enablement solution used to maximize the productivity of workforces. Axonify states they use brain science and AI to drive knowledge retention through bite-sized microlearning and daily intelligent reinforcement. Embedded two-way communication and feedback ensure staff is engaged, informed and connected to HQ, no matter the scale of the organization. Guided task management shows employees exactly how to put their training to use, every single day. And to ensure staff…
N/A
Schoox
Score 9.4 out of 10
N/A
Schoox provides employee talent development, from new hire training to manager development programs, deliver the right content and courses to every employee in a social platform that keeps them engaged.
Well-suited to the original purpose of delivering questions on a daily basis; everything beyond that gets complicated. For example, there are a number of program types available to deliver information (certifications, daily reinforcement, self-directed learning, assigned paths, etc.). However understanding how they all fit together requires advancing weaving together of multiple types of programs for individual groups, and requires more time than you would expect. Nearly 3 years into working with Axonify, we are still trying to iron it all out. We also have side groups of customers who meet to help each other because we all struggle with it too. We have a hard time helping our leaders and subject matter experts understand what is possible and what doesn't work well in the platform, since it is so different and doesn't work as expected. For example, communication to teams is one way - the recipients can't respond.
We have special locations that work differently and I have recommended this to them. Even for locations set up differently, it still applies. Because everything can be personalized to fit the need of the user. These locations have become so adept at it that they have become admins themselves so they can implement their ideas immediately. I have yet to come across a scenario where this is not appropriate
Update the platform in response to feedback from current users- ex. Many of the features I wished Axonify had when I first signed up for it are now live, such as guided learning, the ability to add certification to guided learning paths, and the ability to tie outside metrics and behaviors directly to Axonify training frequency and scores
Reinforce employee knowledge to ensure employees don't forget content they don't use frequently- ex. as long as an employee signs in to train regularly, you can be assured that they will learn what they need to because the Axonify algorithm prioritizes reinforcement questions on topics that the learner hasn't seen recently and topics that the learner has the lowest scores in. The end result is that the platform is always customizing the content watch learner sees to help improve the individual's weak points. This means that of an employee is under performing, we know it is either because the process is not working, or the employee is unwilling to follow the process, not because he or she doesn't know any better
Foster competition and excitement around completing certain training milestones- ex. the Leaderboard can get pretty competitive as employees compete to reach the top. The platform also lets you auction off different prizes on the platform using points earned by answering questions correctly, thereby indirectly creating an incentive to complete training.
I have never worked with a company that did such a great job at walking a new user through the implementation process. A year and a half after implementing the platform I still have a regular call from my rep (Erin Bresser) during which we discuss my company's training plan, pain points, strategies, upcoming features, and anything else training related. I could not ask for more or better support from a vendor.
I love all the different content options I have. I can use the bare bones basics and simply add questions directly into Axonify, or I can support those questions by building a complex course, video, animation, or even downloading content from the Content exchange directly from Axonify. This means that weather I have a day or a year to prepare content, I have the ability to produce a functional and productive experience for my workforce
User accounts: HotSchedules Train has each user in the system by first and last name which is a great tool but this becomes a problem when you have more than one person in your company with the same first and last name. Maybe they should identify by email instead of name so accounts of users with the same name do not merge together.
Copying Course or Test: Throughout the system you see the option to copy a course or a test but then the only place you can "paste" is within that same course or test. If I am creating two different courses or test that are similar it would be easy to use this function if it were designed a little better. Instead to "copy" a quiz you need to add all questions to a pool. In order to "copy" a course you would need to just create a new one from scratch.
Axonify is extremely easy to use, for both employees and managers. The platform is visually appealing, and Axonify offers a number of videos and tutorials for any administration and user functionality. The reporting is also very easy to obtain and review, with the ability to drill down to team and individual results.
The training necessary for the managers and trainers is minimal. The system is very intuitive and HotSchedules customer support is the best support team I have ever dealt with. They are quick to respond and keep you informed through the whole process. As for new hires, you just put them in front of a tablet or computer and they just go. Our trainees have better retention and they much prefer to go through the training on-line then having to read pages of documents.
Axonify has been great for support. We have a dedicated rep but I have also just posted to the official user boards and gotten feedback as well. Axonify also has a conference every year that is a great way to learn. You can also become certified in Content or Administration with Axonify if you so choose.
I like the way Axonify provides chunks of information to the learner by overwhelming them by dividing them into bite-size content. The learners don't have a lot of time to give to training, so Axonify has helped has provided just in time training to those teams. It's very much suited to our organization. Axonify is extremely easy to use for both learners and managers. The platform is visually appealing and provides a lot of video-based content to learn the platform for any administrative and user functionality. It is a unique tool in its segment, it meets the requirements that other tools, LMS, or learning libraries don't.
We did not use Wisetail, but we went through several weeks of training calls when we were deciding between that LMS and Schoox. We selected Schoox because of the integration with HotSchedules, something we already used, and the ongoing ease it would provide in shifting job codes and new roles within the organization
Before, we could not accurately measure if people were really reviewing our monthly safety material or really reading our new policy releases. Now we have nearly 100% compliance.
Over the past two years since we implemented Axonify, we have seen a decrease of $200,000 in our workers comp annual cost. We expect this trend to continue or stay stable due to a staff that is more aware of safety.
We maintain our position as a San Francisco and Silicon Valley Best Place to Work due to our high morale and employee engagement level. 99% of our employees engage with Axonify an average of 13x per month. This ranking has made us an leader in affordable housing with some of the best staff members in our industry.
