Overall Satisfaction with Schoox
Currently HotSchedules Train powered by Schoox is being utilized by our entire organization. We currently have 6 restaurants in our group and every single employee is on Schoox. Schoox will be used 100% for our new hire training program for all positions (server, host, bartender, line cook, prep cook, dishwasher, managers). The number one business problem that Schoox addresses is consistency. With Schoox, we can nearly guarantee that every single new hire is seeing all of the material because it can be tracked, and quite easily I may add.
- Ease of use - this product is so easy to use! Building courses, curriculum, tracking, etc.
- Tracking - we FINALLY have a way to track tests and completion of courses! An absolute LIFESAVER.
- Accessibility - it seamlessly works on all platforms (iPads, computers, cell phones).
- Syncing - I have run into some errors with employees not syncing over from HotSchedules.
It's super convenient for our new bartenders to take the certification course for Responsible Alcohol Service. The preloaded courses have worked great as well. We change seasonal tap beers quite often, so uploading videos about breweries/new beers is easy for our staff. Any important training initiatives are easy to roll out as well.
I feel like Schoox is so easy to use. I have trained multiple people to be admin, content, or training managers and they cannot believe how easy it is either. Plus the preloaded courses to train team members and corporate level managers makes onboarding so easy.
Yes - It works perfectly! Our employees love the fact that they can complete an assigned course at their convenience (time and location). I feel we haven't used Schoox to its fullest potential yet, but I am 100% confident that it will be a complete game-changer for our organization. The micro-learning sessions are 100% customizable to whatever content we want.