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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Azure AI Bot Service

    Score7.9 out of 10
    N/AMicrosoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.N/A

    WatchGuard Endpoint Security

    Score8.7 out of 10
    N/AWatchGuard EPDR (formerly Panda Adaptive Defense 360) combines next-generation antivirus protection, endpoint detection and response (EDR), patch management, content filtering, email security, full disk encryption, and more, into one package. The platform touts a unique zero-trust security service that certifies the legitimacy and safety of all running applications thanks to a combination of automated, AI-driven processes and investigation services provided by a team of malware analysts.N/A
    Pricing
    Azure AI Bot ServiceWatchGuard Endpoint Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Azure AI Bot ServiceWatchGuard Endpoint Security
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Azure AI Bot ServiceWatchGuard Endpoint Security
    Considered Both Products
    Microsoft
    No answer on this topic
    WatchGuard Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    96%
    Would buy again
    135 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    97%
    Delivers good value for the price
    126 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    98%
    Happy with the feature set
    138 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    98%
    Lived up to sales and marketing promises
    129 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    93%
    Implementation went as expected
    129 Answers
    Features
    Azure AI Bot ServiceWatchGuard Endpoint Security
    Endpoint Security
    Comparison of Endpoint Security features of Azure AI Bot Service and WatchGuard Endpoint Security
    Feature
    Azure AI Bot Service
    -
    Ratings
    WatchGuard Endpoint Security
    8.6
    143 Ratings
    1% above category average
    Anti-Exploit Technology00 Ratings8.7136 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.4140 Ratings
    Centralized Management00 Ratings9.1138 Ratings
    Hybrid Deployment Support00 Ratings8.02 Ratings
    Infection Remediation00 Ratings7.36 Ratings
    Vulnerability Management00 Ratings8.543 Ratings
    Malware Detection00 Ratings9.4142 Ratings
    Best Alternatives
    Azure AI Bot ServiceWatchGuard Endpoint Security
    Small Businesses
    No answers on this topic
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Oracle Digital Assistant
    Score5 out of 10
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Azure AI Bot ServiceWatchGuard Endpoint Security
    Likelihood to Recommend
    7.3
    (8 ratings)
    8.5
    (145 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (15 ratings)
    Usability
    7.7
    (5 ratings)
    10.0
    (88 ratings)
    Availability
    -
    (0 ratings)
    8.7
    (4 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (5 ratings)
    Support Rating
    8.8
    (4 ratings)
    8.0
    (14 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.6
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.8
    (10 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    User Testimonials
    Azure AI Bot ServiceWatchGuard Endpoint Security
    Likelihood to Recommend
    Microsoft
    From personal experience, I can recommend the Azure AI service to reduce the burden on your customer service team, as we did. We created a customer service bot and automated our Frequently Asked Questions section, as well as an interactive platform for registering other complaints that the bot cannot handle, which are later addressed by our customer service team.
    Incentivized
    Read full review
    WatchGuard Technologies
    I would recommend Watchguard Endpoint Security to organizations that are already using WatchGuard Firebox with the Total Security suite or those looking for an additional layer of endpoint protection. The bundled licensing provides strong value and makes it easy to extend protection from the network level to the endpoint. In our case, we primarily use it as a supplement to SentinelOne, and it integrates well in that role. The agent has been stable, the cloud management is straightforward, and it has not caused operational issues in our environment. For businesses that want added visibility and layered security alongside their primary endpoint solution, Watchguard Endpoint Security is a solid option.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Assembles conversational AI encounters for our clients
    • Adds regular language, discourse, and vision
    • Sends to well known channels with insignificant code changes
    Read full review
    WatchGuard Technologies
    • The protection is fast with unperceivable loss of network speed.
    • Watchguard Endpoint Security is extremely accurate. That is, we never experienced false positives.
    • Something else tht does not get mentioned enough, is we have yet to overwhelm our Firebox 390 - it has kept up with detections!
    Incentivized
    Read full review
    Cons
    Microsoft
    • Limited Natural Language Understanding, especially in entertainment contexts where slang, humor
    • Works only with Azure platform only not compatible with other platforms
    • Complex customization as per organization need
    Incentivized
    Read full review
    WatchGuard Technologies
    • EndPoint has an optional feature for automatic and remote software updates on endpoints, a handy option for keeping computers up-to-date and secure. However, it is not used to install new software but only to update it. We believe that this part is instrumental, but it is somewhat incomplete.
    • Another drawback is that some complementary functions to the antivirus, such as the one above, are optional and require a separate subscription.
    • The implementation of EndPoint requires some planning, especially the time required to harden and learn the system. This is not critical and is typical for this type of system, but it is necessary to plan it well.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    WatchGuard Technologies
    The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
    Incentivized
    Read full review
    Usability
    Microsoft
    Azure AI Bot Service comes with an Integrated Development Environment and Bot Framework SDK that simplifies development. Having a single codebase for multiple channels, such as MS Teams, Facebook, and Slack, makes it easier to target multiple platforms without requiring redevelopment. LUIS and OpenAI can be easily integrated with your Chatbot to provide a seammless chat bot expereince to customers.
    Incentivized
    Read full review
    WatchGuard Technologies
    Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    WatchGuard Technologies
    The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    WatchGuard Technologies
    The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
    Incentivized
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    Support Rating
    Microsoft
    Microsoft's customer service staff is friendly and extremely knowledgeable. They are always available to assist you with bot framework-related issues that you may be experiencing. They provide training sessions, manuals, and support personnel, among other things. Bugs were easily spotted and patched, which was one of my pet peeves about patching.
    Incentivized
    Read full review
    WatchGuard Technologies
    I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    WatchGuard Technologies
    Trainer was excellent, knew this product in-depth.
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    WatchGuard Technologies
    The training was very helpful. It demonstrated how to configure the service for initial install, items to monitor, and how to set up for ongoing protection. Hands on training is more helpful but this is a good starting point
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    WatchGuard Technologies
    Implementation shouldn't present any problems in standard office environments. In environments with development teams, however, caution is needed. If zero trust is enabled, mechanisms must be in place to ensure that internal software isn't classified as a false positive (software certificate, exception folder, etc.)
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language. Lex is very limited with integration with standard hardware and network configurations. Lex has performance issues and was too slow to meet near real-time collaboration requirements. Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.
    Incentivized
    Read full review
    WatchGuard Technologies
    We didn't spend much time looking into Symantec - but it was the software of choice for the district before I joined. That said, we were pretty easily talked into Watchguard Endpoint Security as we were already in the Watchguard world of products. Moving to their EDR just seemed to make sense for our organization
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    WatchGuard Technologies
    With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Azure Bot will only deliver according to the granularity of the FAQ it is feed. Otherwise, it has been a cost optimization tool for our organization.
    Read full review
    WatchGuard Technologies
    • By committing to go all in on Watchguard Advanced EPDR across our whole client base, we maximized our price position - enabling us to offer the best endpoint security at a price better than what lesser competitive products cost.
    • Leveraging Watchguard Endpoint Security as part of our unified platform strategy provides better integrated security, managed through Watchguard's cloud architecture. This significantly reduces our cost to deploy, manage, and support our client's. Our improved security offering, better delivery, and stronger price position has helped us achieve 56% growth in our managed services business over the past 18-months.
    • Organizations that have disparate cyber security products often require specialists for each solution in their stack. Watchguard provides outstanding training resources that equip our entire technical staff - significantly improving our service delivery while lowering our overall cost of business.
    Incentivized
    Read full review
    ScreenShots

    WatchGuard Endpoint Security Screenshots

    Screenshot of Main Security DashboardScreenshot of Main Security DashboardScreenshot of Risks DashboardScreenshot of Endpoint Access EnforcementScreenshot of Incident Details