Azure Automation vs. Workato

We have found Azure Automation to be well-suited for tasks that must be performed on a scheduled basis. No matter how simple or tedious tasks are to perform manually, if they run on a scheduled basis, it makes sense to have them automated. If the tasks at hand are only performed once or infrequently, then it may be best to continue performing them manually.

Incentivized

Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.

• Scheduled automation of Microsoft 365 and Azure tasks
• Scheduled automation of scripting (e.g. Powershell)
• Perform periodic maintenance

Incentivized

• The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
• Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
• Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.

• An automation template library would be nice
• Clear estimation of costs - this goes for the entire Azure Automation platform
• It can be daunting at first due to all the settings and menu levels, but it is not difficult once you get started.

Incentivized

• Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
• Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.

Incentivized

We need to develop Enterprise Application Integrations and Workato was not designed for this

Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.

They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together

Incentivized

We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.

We did not evaluate any other automation products since we are already using Microsoft 365 and the Azure platform. Additionally, Azure Automation allows for a reasonable number of tasks to be performed each month at no cost, which is especially nice when testing the platform. We found Azure Automate's integration of Powershell invaluable when working directly with Microsoft 365, Sharepoint, Azure AD, and other systems via API.

Incentivized

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.

• Ensures tasks are not forgotten
• Saves times - routine tasks no longer have to be performed manually
• Complicated tasks are no longer an issue

Incentivized

• As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
• For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.