Azure Backup vs. Carbonite by OpenText vs. Dropbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Backup
Score 8.4 out of 10
N/A
Microsoft's Azure Backup is a cloud backup service.
$5
Carbonite by OpenText
Score 7.3 out of 10
N/A
Carbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Pricing
Azure BackupCarbonite by OpenTextDropbox
Editions & Modules
Storage in GB/Month
$0.0224 to $0.0569
per GB
Backup Instance <50GB
$5.00 + storage consumed
Backup Instance > 50 GB but < or = 500 GB
$10.00 + storage consumed
Backup Instance Instance is > 500 GB
$10 for each 500 GB increment + storage consumed
No answers on this topic
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Offerings
Pricing Offerings
Azure BackupCarbonite by OpenTextDropbox
Free Trial
NoYesNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Azure BackupCarbonite by OpenTextDropbox
Considered Multiple Products
Azure Backup
Chose Azure Backup
Azure Backup is based on the most secure and encrypted cloud storage facility available...Microsoft. They have been doing this a long time and have ironed out all the kinks, leaving only the good and dependable solution in place. Azure Backup is fast also, you do not have major …
Carbonite by OpenText
Chose Carbonite by OpenText
They don't really compare as we use them in different ways.
Dropbox

No answer on this topic

Features
Azure BackupCarbonite by OpenTextDropbox
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Azure Backup
8.7
14 Ratings
4% above category average
Carbonite by OpenText
-
Ratings
Dropbox
8.4
1348 Ratings
1% above category average
Versioning8.712 Ratings00 Ratings8.51121 Ratings
Video files9.16 Ratings00 Ratings8.11100 Ratings
Audio files8.26 Ratings00 Ratings8.6996 Ratings
Document collaboration9.05 Ratings00 Ratings8.41169 Ratings
Access control9.012 Ratings00 Ratings8.91246 Ratings
File search8.010 Ratings00 Ratings7.91291 Ratings
Device sync9.06 Ratings00 Ratings8.11240 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Azure Backup
9.0
13 Ratings
4% above category average
Carbonite by OpenText
-
Ratings
Dropbox
8.8
1277 Ratings
2% above category average
User and role management9.013 Ratings00 Ratings8.81138 Ratings
File organization9.010 Ratings00 Ratings8.81258 Ratings
Device management9.09 Ratings00 Ratings8.81119 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Azure Backup
8.0
13 Ratings
8% below category average
Carbonite by OpenText
-
Ratings
Dropbox
8.7
1267 Ratings
1% above category average
Performance8.513 Ratings00 Ratings8.41256 Ratings
Reliability8.513 Ratings00 Ratings9.11263 Ratings
Storage Reports7.012 Ratings00 Ratings8.7963 Ratings
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Azure Backup
-
Ratings
Carbonite by OpenText
8.8
24 Ratings
2% above category average
Dropbox
-
Ratings
Universal recovery00 Ratings10.09 Ratings00 Ratings
Instant recovery00 Ratings3.611 Ratings00 Ratings
Recovery verification00 Ratings9.79 Ratings00 Ratings
Business application protection00 Ratings9.015 Ratings00 Ratings
Multiple backup destinations00 Ratings10.016 Ratings00 Ratings
Incremental backup identification00 Ratings9.721 Ratings00 Ratings
Backup to the cloud00 Ratings9.523 Ratings00 Ratings
Deduplication and file compression00 Ratings9.013 Ratings00 Ratings
Snapshots00 Ratings10.011 Ratings00 Ratings
Flexible deployment00 Ratings8.912 Ratings00 Ratings
Management dashboard00 Ratings8.912 Ratings00 Ratings
Platform support00 Ratings8.913 Ratings00 Ratings
Retention options00 Ratings6.414 Ratings00 Ratings
Encryption00 Ratings9.914 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Azure Backup
-
Ratings
Carbonite by OpenText
8.5
3 Ratings
0% below category average
Dropbox
-
Ratings
Continuous data protection00 Ratings8.53 Ratings00 Ratings
Replication00 Ratings8.42 Ratings00 Ratings
Operational reporting and analytics00 Ratings7.13 Ratings00 Ratings
Malware protection00 Ratings9.01 Ratings00 Ratings
Multi-location capabilities00 Ratings8.22 Ratings00 Ratings
Ransomware Recovery00 Ratings10.02 Ratings00 Ratings
Best Alternatives
Azure BackupCarbonite by OpenTextDropbox
Small Businesses
SugarSync
SugarSync
Score 4.1 out of 10
Cove Data Protection
Cove Data Protection
Score 9.1 out of 10
SugarSync
SugarSync
Score 4.1 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Azure BackupCarbonite by OpenTextDropbox
Likelihood to Recommend
9.0
(13 ratings)
9.0
(49 ratings)
8.6
(1348 ratings)
Likelihood to Renew
-
(0 ratings)
5.0
(8 ratings)
8.2
(41 ratings)
Usability
9.0
(3 ratings)
8.8
(3 ratings)
8.1
(496 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
6.8
(3 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
6.0
(8 ratings)
Support Rating
9.7
(4 ratings)
8.2
(3 ratings)
6.6
(38 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
8.2
(2 ratings)
Implementation Rating
-
(0 ratings)
6.4
(1 ratings)
7.5
(4 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
6.4
(1 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
6.6
(4 ratings)
User Testimonials
Azure BackupCarbonite by OpenTextDropbox
Likelihood to Recommend
Microsoft
Azure Backup is suitable for companies of various sizes, with varying amounts of data. The cost of the investment should be thought out carefully so that there are no bad surprises with unnecessary files going to Azure Backup. The interface is friendly and easy to configure and it does not require your company to have a backup expert. It is highly recommended for companies with smaller number of servers and better if the servers are already running in an Azure environment.
Read full review
OpenText
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
Read full review
Dropbox
Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
Read full review
Pros
Microsoft
  • Azure Backup excels at protecting both cloud and on-premises workloads, enabling organizations to adopt a unified backup strategy.
  • Azure Backup performs application‑consistent backups, capturing full application state, including in-memory data and pending transactions.
  • Azure Backup requires no backup servers, appliances, or tapes. Azure Backup includes multiple built‑in ransomware mitigation features.
Read full review
OpenText
  • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
  • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
  • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
Read full review
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Cons
Microsoft
  • Having an admin console that you can use to manage backup schedules across your network would be useful. Going machine to machine to check the current settings is ok but would be better in a GUI.
  • Maybe an agent utility installed on each workstation where the user can specify or customize the backup, perhaps just a set of folders, or ignore certain folders, would be helpful to eliminate garbage in the cloud.
Read full review
OpenText
  • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
  • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
Read full review
Dropbox
  • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
  • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
  • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
Read full review
Likelihood to Renew
Microsoft
No answers on this topic
OpenText
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
Read full review
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Usability
Microsoft
Azure backup is easy to implement, accessible by using the web portal GUI, and has the ability to restore at the file level or the complete VM. We have experienced zero issues with the backup process or performing file-level restorations. We have not restored an entire VM to date.
Read full review
OpenText
Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
Read full review
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
Reliability and Availability
Microsoft
No answers on this topic
OpenText
No answers on this topic
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
Read full review
Performance
Microsoft
No answers on this topic
OpenText
No answers on this topic
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Support Rating
Microsoft
One of the differentials of the solution is the high level of guarantee and support of the Azure Backup solution. Microsoft is a reference in a technology company with a highly trained support team and helps us with any questions or technical problems with the tool. Service is fast and efficient with trained engineers.
Read full review
OpenText
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
Read full review
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
Read full review
In-Person Training
Microsoft
No answers on this topic
OpenText
No answers on this topic
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
Read full review
Online Training
Microsoft
No answers on this topic
OpenText
No answers on this topic
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
Implementation Rating
Microsoft
No answers on this topic
OpenText
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Read full review
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Alternatives Considered
Microsoft
Azure Backup works on Azure, the most famous of the cloud systems that the whole world has switched to, which is now a very large part of the Microsoft ecosystem that we have been used to using for years. Therefore, it is less tiring to use the additional service of an infrastructure that we already use, even if it is a part of it, which can be easily integrated with existing systems, which is one of the most important issues we IT professionals pay attention to. For this reason, we wanted to swim in familiar waters instead of another brand.
Read full review
OpenText
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Read full review
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Read full review
Contract Terms and Pricing Model
Microsoft
No answers on this topic
OpenText
No answers on this topic
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
Read full review
Scalability
Microsoft
No answers on this topic
OpenText
No answers on this topic
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
Read full review
Professional Services
Microsoft
No answers on this topic
OpenText
No answers on this topic
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
Read full review
Return on Investment
Microsoft
  • It allowed us to have our VMs protected very quickly and with simple implementation.
  • It saved us from taking backups from Azure workloads from the on-prem environment, or even deploying a Backup environment on the cloud.
  • It has a low/'controlled' cost as you "pay-as-you-go."
Read full review
OpenText
  • We have a safety net that we didn't have before.
  • Key players are now backed up through an automated system that was easy to silently install.
  • The resources used impacted our exchange server negatively and slowed email until it was disabled.
Read full review
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.