Azure DevOps Server (formerly TMS) vs Basecamp

• The consolidation of issues is extremely useful for us. Having one place where all bugs are entered has helped our business process immensely.
• Being able to query data regarding user stories, bugs and code is extremely helpful. As well, using the visual tools built into the system can help with messaging regarding the status of a project.
• Being able to monitor code deployments is extremely helpful. Since we are managing multiple environments, this tool makes it easy to see what is happening where.

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• Ease of use meaning that non-technical users can be onboarded with minimal training required
• Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
• Good collaborative features to encourage adoption and management of end-to-end process on Basecamp

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• The older versions of TFS are more lacking in the web version-- if you aren't updated to 2015 or above I believe, a lot of the web features are not available (like bulk update). You really have to keep up to date with TFS for the best features, and it's no simple task to migrate your entire instance of TFS from an older version to a newer version.
• VSTS is supposed to be a virtual version of TFS that we've been looking into, but it severely limits customization options for ticket templates and workflows. It would be nice for VSTS to eventually carry that customization over so we could feel more comfortable switching to "the cloud" so to speak.
• Queries are a very powerful tool, but normal business users struggle to understand how they can best utilize this tool to analyze tickets. Because of the permissions structure in all companies I have been a part of, I've never been able to save my custom queries to a public folder in TFS for business/project users. Instead, I have to take time to train these users and give them guidance on how to best create queries for their needs. This is admittedly a business process issue, but it could potentially also be resolved with some good training/guidance around queries provided by TFS themselves.

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• I use Basecamp V2 because the newer V3 misses some functionality of V2. It seems it was built for a slightly different purpose. Unfortunately, V2 is not seeing feature updates as often as V3
• Integration with other platforms would be nice. For example, I'd love to see my personal calendar or my business Outlook calendar overlaid on the Basecamp calendar, but this is not a possibility currently.
• I can subscribe to Basecamp's iCal to show the Basecamp calendar on my personal calendar, which is handy, but it is quite limited. I can't see any detail about the task aside from the title. None of the description or information on what project or task list the task is attached to.

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• Time to completion for projects has significantly gone down by 15% and that number changes as more people are trained and are comfortable with TFS.
• Change Management and Approvals are easier to access.
• More projects are implementing SCRUM methodologies for applications

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• We have far less meetings! Which is great. I think this has made us far more efficient, wasting time with meetings and getting more done.
• We are able to keep track of notes and progress on a project much more easily. I feel like things stay on track much better than before we had Basecamp.
• I think timelines and deadlines are kept very clear and everyone has clear expectations. This means people know exactly what they need to work on at any given time (and know what they will be working on next too). As bad as it sounds to say, I think before we had Basecamp, deadlines and timelines weren't very clear sometimes.

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