<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
277 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.9 out of 100

WatchGuard AuthPoint

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
277 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Attribute Ratings

  • WatchGuard AuthPoint is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Azure Multi-Factor Authentication (Discontinued)

80%
1 Rating
8.9

WatchGuard AuthPoint

89%
167 Ratings

Likelihood to Renew

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
9.0

WatchGuard AuthPoint

90%
15 Ratings

Usability

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.6

WatchGuard AuthPoint

86%
25 Ratings

Availability

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
7.9

WatchGuard AuthPoint

79%
3 Ratings

Performance

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.0

WatchGuard AuthPoint

80%
3 Ratings

Support Rating

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
9.3

WatchGuard AuthPoint

93%
67 Ratings

In-Person Training

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
6.4

WatchGuard AuthPoint

64%
1 Rating

Online Training

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.5

WatchGuard AuthPoint

85%
2 Ratings

Implementation Rating

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.9

WatchGuard AuthPoint

89%
12 Ratings

Configurability

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
6.5

WatchGuard AuthPoint

65%
2 Ratings

Ease of integration

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.2

WatchGuard AuthPoint

82%
2 Ratings

Product Scalability

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
8.1

WatchGuard AuthPoint

81%
3 Ratings

Vendor post-sale

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
9.5

WatchGuard AuthPoint

95%
3 Ratings

Vendor pre-sale

Azure Multi-Factor Authentication (Discontinued)

N/A
0 Ratings
9.5

WatchGuard AuthPoint

95%
3 Ratings

Likelihood to Recommend

Microsoft

If your solution falls within their standard use case or you have Office 365 - then it makes total sense. If you need a lot of customization or have a really specific business process that causes you to deviate from the standard flow it usually makes more sense to create a custom solution
Read full review

WatchGuard Technologies

WatchGuard Authpoint is well-suited for existing WatchGuard users and those heavily dependent on VPN connection. The app is easy to use and set up on iPhone and Android devices. We use a Firebox M370 and have had zero issues in the deployment or the daily use of WatchGuard AuthPoint. Everything works well and we have had zero issues after initial implementation.
Read full review

Pros

Microsoft

  • Ease of use
  • Interoperability
  • Industry standard
Read full review

WatchGuard Technologies

  • The Authpoint Cloud portal is easy to use and navigate
  • It integrates well with the Firebox and gateway
  • Promptly sends 2FA request onto the user devices
  • Its very easy to re-activate token on a new device if the device is lost or stolen
  • Troubleshooting logs are available to figure out whats wrong if a user cannot authenticate
Read full review

Cons

Microsoft

  • It can be difficult to work with when deviating off the standard use cases
Read full review

WatchGuard Technologies

  • While the set up was easy to do the instructions could use a little more details.
  • It would be useful to be able to tell how many users are at the firewall level instead of going out to the cloud to look for it.
Read full review

Pricing Details

Azure Multi-Factor Authentication (Discontinued)

Starting Price

Editions & Modules

Azure Multi-Factor Authentication (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    WatchGuard AuthPoint

    Starting Price

    Editions & Modules

    WatchGuard AuthPoint editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Microsoft

      No answers on this topic

      WatchGuard Technologies

      Even for those tenants that we use strictly for mobile VPN only, the ease of user management makes continuing to use AuthPoint a no-brainer
      Read full review

      Usability

      Microsoft

      No answers on this topic

      WatchGuard Technologies

      WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.
      Read full review

      Reliability and Availability

      Microsoft

      No answers on this topic

      WatchGuard Technologies

      It failed a couple of times for a period of an hour or so, where systems were down.
      Read full review

      Performance

      Microsoft

      No answers on this topic

      WatchGuard Technologies

      No apparent problem besides a couple of times that systems weren't working
      Read full review

      Support Rating

      Microsoft

      No answers on this topic

      WatchGuard Technologies

      In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.
      Read full review

      In-Person Training

      Microsoft

      No answers on this topic

      WatchGuard Technologies

      It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
      Read full review

      Online Training

      Microsoft

      No answers on this topic

      WatchGuard Technologies

      We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
      Read full review

      Implementation Rating

      Microsoft

      No answers on this topic

      WatchGuard Technologies

      the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
      Read full review

      Alternatives Considered

      Microsoft

      Honestly, they are very similar as is much of their offerings. It really comes down to which ecosystem are you already invested in? It doesn't make a lot of sense to try and interop with every cloud vendor - pick one and use them. While there used to be substantial differences in the cloud platforms, they are at basic parity now
      Read full review

      WatchGuard Technologies

      We use DUO Mobile for our other MFA (i.e., Remote Desktop for Windows.) WatchGuard offers instructions on how to set up MFA with DUO, however, the WatchGuard AuthPoint setup was much simpler, so we opted to go that route. We are planning on looking into switching everything to WatchGuard AuthPoint, however, it's not a high priority at this time.
      Read full review

      Scalability

      Microsoft

      No answers on this topic

      WatchGuard Technologies

      We are a medium-sized company. We don't need rapid scaling.
      Read full review

      Return on Investment

      Microsoft

      • Overall, it's a really good value compared to building a custom solution that you have to maintain
      Read full review

      WatchGuard Technologies

      • Integration with current Azure AD and LDAP is important as it saves the users from creating a new account and password to remember for yet another website/product.
      • The cost of a user license is nothing compared to the cost of data loss or a company network breach. It secures our devices and data in cases of theft or breaches. Theft of a device, data, or even worse a breach would cost the company thousands to millions of dollars.
      • A negative impact is that the users lose about 10-30 seconds with every login or unlock of their computer. However, this is necessary for MFA security.
      Read full review

      Screenshots

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