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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Backlsh

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Backlsh is a time tracking and productivity management platform with features that include automatic time tracking, real-time monitoring, and detailed productivity analysis, powered by AI. With Attendance Tracking, Realtime Tracking, and Productive vs. Non-Productive Tracking, Backlsh provides insights into employee performance and workflow efficiency. This platform enhances accountability, streamlines payroll processes, and promotes a balanced work environment.

    $2.99

    per month per user

    Pricing
    Atlassian JiraBacklsh
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Premium Plan
    $2.99
    per month per user
    Offerings
    Pricing Offerings
    Atlassian JiraBacklsh
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$100 one-time fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.—
    More Pricing Information
    Community Pulse
    Atlassian JiraBacklsh
    Considered Both Products
    Atlassian
    No answer on this topic
    Backlsh
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    No answers on this topic
    Features
    Atlassian JiraBacklsh
    Project Management
    Comparison of Project Management features of Atlassian Jira and Backlsh
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Backlsh
    -
    Ratings
    Task Management8.765 Ratings00 Ratings
    Resource Management7.963 Ratings00 Ratings
    Gantt Charts7.149 Ratings00 Ratings
    Scheduling7.858 Ratings00 Ratings
    Workflow Automation7.861 Ratings00 Ratings
    Team Collaboration8.564 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings
    Support for Waterfall Methodology7.950 Ratings00 Ratings
    Document Management6.954 Ratings00 Ratings
    Email integration7.855 Ratings00 Ratings
    Mobile Access7.044 Ratings00 Ratings
    Timesheet Tracking7.744 Ratings00 Ratings
    Change request and Case Management8.149 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Backlsh
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Backlsh
    -
    Ratings
    Quotes/estimates7.732 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings
    Integration with accounting software7.427 Ratings00 Ratings
    Best Alternatives
    Atlassian JiraBacklsh
    Small Businesses
    Any.do
    Score8 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraBacklsh
    Likelihood to Recommend
    8.3
    (254 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (79 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (24 ratings)
    -
    (0 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraBacklsh
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Backlsh
    In my business it's essential to track my time, I have to keep my clients and my employees happy, and my employees need to be paid on time. Backlsh is the software that I use to track my time. I can see how long I spend on projects and bill my clients for all of my time. I can use this software to track my employees' hours and make sure I stay on budget. There are so many benefits to this software, if you need to track time, this is the tool for you.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Backlsh
    • Help to calculate productive hours
    • Help me to bill my clients
    • Time tracking
    • Calculate how much time I spend on unproductive apps
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Backlsh
    • Backlsh need to improve their UI design
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Backlsh
    No answers on this topic
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Backlsh
    No answers on this topic
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Backlsh
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Backlsh
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Backlsh
    No answers on this topic
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Backlsh
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Backlsh
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Backlsh
    No answers on this topic
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Backlsh
    No answers on this topic
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Backlsh
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Backlsh
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Backlsh
    • Help me to save my time
    Incentivized
    Read full review
    ScreenShots

    Backlsh Screenshots

    Screenshot of Realtime Tracking with Backlsh

Backlsh's Realtime Tracking feature provides insights into team activities and productivity. It monitors active tasks, application usage, and web browsing, offering a live view of how time is spent throughout the day. This feature helps managers identify bottlenecks, track project progress, and ensure efficient use of work hours. With detailed, real-time reports, businesses can make data-driven decisions to enhance overall productivity and accountabilityScreenshot of Productive and Non-Productive Tracking with Backlsh

Backlsh's Productive and Non-Productive Tracking feature categorizes and monitors employee activities, distinguishing between productive tasks and distractions. By analyzing app usage and website visits, it provides detailed reports that highlight time spent on work-related activities versus non-productive ones. This feature helps businesses identify areas for improvement, optimize workflows, and boost overall efficiency by ensuring employees focus on high-priority tasks.Screenshot of Attendance Tracking with Backlsh

Backlsh's Attendance Tracking feature offers attendance monitoring for teams of all sizes. It tracks employee check-ins and check-outs in real-time, providing reports on attendance patterns. This feature helps businesses maintain accurate records, streamline payroll processes, and ensure compliance with labor regulations. The dashboard allows managers to view and analyze attendance data, enhancing transparency and accountability within the organization.Screenshot of Locating Productive and Non-Productive Apps with Backlsh

Businesses can categorize apps and websites as productive or non-productive, tailored to specific roles and tasks. This customization allows for precise productivity tracking, ensuring that the metrics align with organizational goals. By distinguishing between productive and distracting activities, managers can better understand how time is spent, identify areas for improvement, and implement targeted strategies to enhance efficiency and focus.