What users are saying about
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211 Ratings

BambooHR

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211 Ratings
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Score 8.5 out of 100
7 Ratings
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Score 3.5 out of 100

Likelihood to Recommend

BambooHR

BambooHR is a great starter HRIS for new companies or ones who have never used an HRIS. It is a good tool for the employee life-cycle, but weak in performance management and benefits. I send enhancement requests almost daily. I often ask customer service is their own HR department uses this because it sure doesn't seem as productive as it could be. BambooHR often will tell you when making inquiries to find out if they can enhance a feature that if you don't like it, find a new product. The CEO has often said he cares more about employees than customers, because if they are happy the customers will be happy. This is indicative of the lack of real change and the lame 30-30 monthly promos that attempt to suggest changes are being made when no productive changes really every happen.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

Even though there are some times where it gets really slow, or it doesn't accept certain formats of resumes, it has been working to get things done the whole entire time. It has helped us get each candidate from the pre-screening process all the way through the on-boarding/hiring process - and even to the day of orientation/first day on the job. Cyber Recruiter works well for the hiring process and all four of our sectors use it.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
8.3
Cyber Recruiter
Employee demographic data
BambooHR
8.5
Cyber Recruiter
Employment history
BambooHR
8.9
Cyber Recruiter
Job profiles and administration
BambooHR
8.5
Cyber Recruiter
Workflow for transfers, promotions, pay raises, etc.
BambooHR
8.5
Cyber Recruiter
Organizational charting
BambooHR
8.1
Cyber Recruiter
Organization and location management
BambooHR
8.4
Cyber Recruiter
Compliance data (COBRA, OSHA, etc.)
BambooHR
7.5
Cyber Recruiter

Payroll Management

BambooHR
8.4
Cyber Recruiter
Pay calculation
BambooHR
8.7
Cyber Recruiter
Support for external payroll vendors
BambooHR
8.0
Cyber Recruiter
Off-cycle/On-Demand payment
BambooHR
8.4
Cyber Recruiter
Benefit plan administration
BambooHR
7.9
Cyber Recruiter
Direct deposit files
BambooHR
8.3
Cyber Recruiter
Salary revision and increment management
BambooHR
8.6
Cyber Recruiter
Reimbursement management
BambooHR
8.5
Cyber Recruiter

Leave and Attendance Management

BambooHR
9.0
Cyber Recruiter
Approval workflow
BambooHR
9.2
Cyber Recruiter
Balance details
BambooHR
9.0
Cyber Recruiter
Annual carry-forward and encashment
BambooHR
8.8
Cyber Recruiter

Employee Self Service

BambooHR
8.5
Cyber Recruiter
View and generate pay and benefit information
BambooHR
8.7
Cyber Recruiter
Update personal information
BambooHR
8.9
Cyber Recruiter
View company policy documentation
BambooHR
8.3
Cyber Recruiter
Employee recognition
BambooHR
7.7
Cyber Recruiter
View job history
BambooHR
9.1
Cyber Recruiter

Asset Management

BambooHR
8.1
Cyber Recruiter
Tracking of all physical assets
BambooHR
8.1
Cyber Recruiter

HR Reporting

BambooHR
7.7
Cyber Recruiter
Report builder
BambooHR
8.1
Cyber Recruiter
Pre-built reports
BambooHR
7.8
Cyber Recruiter
Ability to combine HR data with external data
BambooHR
7.2
Cyber Recruiter

Onboarding

BambooHR
8.3
Cyber Recruiter
New hire portal
BambooHR
8.3
Cyber Recruiter
Manager tracking tools
BambooHR
8.2
Cyber Recruiter

Performance and Goals

BambooHR
8.0
Cyber Recruiter
Corporate goal setting
BambooHR
7.9
Cyber Recruiter
Individual goal setting
BambooHR
8.3
Cyber Recruiter
Line-of sight-visibility
BambooHR
7.8
Cyber Recruiter
Performance tracking
BambooHR
8.1
Cyber Recruiter

Performance Management

BambooHR
8.0
Cyber Recruiter
Performance plans
BambooHR
7.9
Cyber Recruiter
Performance improvement plans
BambooHR
8.0
Cyber Recruiter
Review status tracking
BambooHR
8.0
Cyber Recruiter
Review reminders
BambooHR
8.3
Cyber Recruiter
Multiple review frequency
BambooHR
8.0
Cyber Recruiter

Succession Planning

BambooHR
7.7
Cyber Recruiter
Create succession plans/pools
BambooHR
7.7
Cyber Recruiter
Candidate ranking
BambooHR
7.8
Cyber Recruiter
Candidate search
BambooHR
7.7
Cyber Recruiter
Candidate development
BambooHR
7.7
Cyber Recruiter

Recruiting / ATS

BambooHR
8.0
Cyber Recruiter
8.7
Job Requisition Management
BambooHR
7.7
Cyber Recruiter
8.5
Company Website Posting
BambooHR
8.0
Cyber Recruiter
7.5
Publish to Social Media
BambooHR
7.8
Cyber Recruiter
Job Search Site Posting
BambooHR
8.1
Cyber Recruiter
10.0
Duplicate Candidate Prevention
BambooHR
7.4
Cyber Recruiter
9.0
Applicant Tracking
BambooHR
8.0
Cyber Recruiter
8.5
Notifications and Alerts
BambooHR
8.7
Cyber Recruiter
10.0
Customized Application Form
BambooHR
Cyber Recruiter
7.5
Resume Management
BambooHR
Cyber Recruiter
8.0
Candidate Search
BambooHR
Cyber Recruiter
8.5
Collaboration
BambooHR
Cyber Recruiter
8.0
Task Creation and Delegation
BambooHR
Cyber Recruiter
10.0
Email Templates
BambooHR
Cyber Recruiter
9.0
User Permissions
BambooHR
Cyber Recruiter
9.0
Reporting
BambooHR
Cyber Recruiter
7.5

Pros

BambooHR

  • The org chart is excellent, with multiple views and a responsive experience.
  • The ability to create alerts/reminders for employees is very powerful and can be used to automate many workflows.
  • It's a generally enjoyable web app to use with a clean UI and responsive performance.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

  • Easy to navigate.
  • Great onboarding experience.
Anonymous | TrustRadius Reviewer

Cons

BambooHR

  • BambooHR does not have its own internal chat service, which shows several limitations when you need to work with live comments within the platform. In fact, it is very non-interactive, which limits our direct communication methodology.
  • BambooHR cannot be integrated with office software that specializes in payroll work, which would be excellent when it comes to letting us manage employee payments, and not leaving us with the need to integrate with payroll services.
  • It is a bit difficult to communicate from BambooHR, since the service limits the communication tools of the team by not having chat or instant messaging services without the need to work with an integration that specializes in just that.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

  • One thing that would be really helpful is for Cyber to accept .pdf formats of resumes. Many candidates now have their resume as a pdf, not word, and it is a shame that I have to copy and paste their resume into their system, which ruins the candidates' formatted resume. If anything that is the big thing that could use a change: Cyber should accept both word docs and .pdfs
  • Sometimes Cyber gets a bit slow when I try saving a note, or send an email through Cyber. It is not often, and it does eventually go through in the end. I did check to see if it was the internet but everything else was running just fine, so I know it is Cyber when it happens. It gets stressful at times when you have a bunch of things to do in the day through Cyber, and it is acting very slow.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

Cyber Recruiter

Cyber Recruiter 8.0
Based on 1 answer
No answer on this topic is available.

Usability

BambooHR

BambooHR 9.2
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

Cyber Recruiter

Cyber Recruiter 6.0
Based on 1 answer
I only give it a 6 because there are small things that could use fixing. While it does get what we want done, there are things such as not letting us upload the pdf format... or getting really slow at times when it is trying to save. It's little things like that could be fixed, but overall the experience is pretty positive and it helps us get what we want done and efficiently.
Anonymous | TrustRadius Reviewer

Reliability and Availability

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Performance

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Support Rating

BambooHR

BambooHR 8.3
Based on 28 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Online Training

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

Cyber Recruiter

Our decision came down to ease of use, the software offered a lot of neat features we were searching for and was user friendly
Anonymous | TrustRadius Reviewer

Scalability

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Return on Investment

BambooHR

  • There has been a small increase in the company's profit margin since we implemented BambooHR to cover our recruitment and employee management operations, so we have not only made more profit, but we have also been able to work better.
  • If the return on investment compares to what we were maintaining before we started with BambooHR, it is easy to deduce that there is a profit margin more than triple what it was in the past.
Javier Harris | TrustRadius Reviewer

Cyber Recruiter

  • Faster lead conversion; great reports on how long it takes to complete full lifecycle recruiting
  • Increased employee efficiency
  • One stop shop for full lifecycle recruiting
Anonymous | TrustRadius Reviewer

Screenshots

Cyber Recruiter

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote

Cyber Recruiter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BambooHR
8.9
Cyber Recruiter
7.5

Likelihood to Renew

BambooHR
10.0
Cyber Recruiter
8.0

Usability

BambooHR
9.2
Cyber Recruiter
6.0

Reliability and Availability

BambooHR
10.0
Cyber Recruiter

Performance

BambooHR
9.0
Cyber Recruiter

Support Rating

BambooHR
8.3
Cyber Recruiter

Online Training

BambooHR
10.0
Cyber Recruiter

Implementation Rating

BambooHR
10.0
Cyber Recruiter

Scalability

BambooHR
10.0
Cyber Recruiter

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