What users are saying about
2 Ratings
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Top Rated
114 Ratings
2 Ratings
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Score 9 out of 101

Yesware

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Top Rated
114 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

Bananatag

I would absolutely recommend Bananatag for pretty much anybody in our organization. Its pros far outweigh the cons and it is handy in more ways than you would initially think. It is well suited for any email that is external or client facing. It helps cover the bases in a case of a communication dispute and helps you time email responses better than if you didn't have the tool active.
Chandler Elmore profile photo

Yesware

If you send mail merge campaigns it is necessary. The need that other platforms are missing to save templates and CSV contact lists is prevalent here. There is no need for other platforms to integrate into Yesware, despite some of its competitors requiring it. The ase of download and linking to Gmail is invaluable. It would not be necessary if a company or individual is sending less than 100 emails in a day, but for a company that is in SaaS and sends multiple hundreds of emails in a day, it is entirely needed.
Jillian Straw profile photo

Pros

Bananatag

  • Easy to use and install, particularly with Gmail for business.
  • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
  • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
Chandler Elmore profile photo

Yesware

  • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
  • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
  • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
Jillian Straw profile photo

Cons

Bananatag

  • The free version only gives you 5 trackable emails a day.
  • The information for clicking a link comes in a separate email than the read receipt, this can clog your inbox if you aren't diligent in clearing them out when you get them.
Chandler Elmore profile photo

Yesware

  • Currently, if you send a personal email to more than one recipient it will only tell you that "someone" opened the email, it would be nice to know which of the 4 people it was CC'd to actually opened it.
  • With the last update from Google/Gmail, it made it so that Yesware reporting was a bit off. If the sender opened an email they would get the notification that "someone" opened it, despite the fact that is supposed to only be for recipients.
  • Despite being a Team Leader or Manager, there does not seem to be a way to track the stats of the others on your team, which makes reporting a very difficult and time-consuming task. If this is possible it is not user-friendly in that it is not easily accessible.
Jillian Straw profile photo

Likelihood to Renew

Bananatag

No score
No answers yet
No answers on this topic

Yesware

Yesware 9.0
Based on 6 answers
Yesware is not always reliable, and as we grow, we will be migrating to other more comprehensive CRM solutions. I recommend it for sales managers and growing businesses, but there are other, better solutions available. You just have to pay for them
No photo available

Usability

Bananatag

No score
No answers yet
No answers on this topic

Yesware

Yesware 7.0
Based on 1 answer
Pretty good overall, but again it needs some tweaks to ensure user frustration is kept to a minimum. This would go back to the autosave feature I mentioned which would immediately be a value add but not something that should need a user to move into a paid tier.
No photo available

Support

Bananatag

No score
No answers yet
No answers on this topic

Yesware

Yesware 5.0
Based on 1 answer
Did not use the support team.
No photo available

Alternatives Considered

Bananatag

Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
Chandler Elmore profile photo

Yesware

Yesware is simple. There is less of a hassle upon implementing it and setting up multiple users. The pricing is also much more reasonable and pragmatic. HubSpot was overly complicated and not as specialized, trying to do too much instead of perfecting one aspect. With Yesware you pay for what you need and nothing else.
Jillian Straw profile photo

Return on Investment

Bananatag

  • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
  • It has not had any negative impact on the business or our operations.
Chandler Elmore profile photo

Yesware

  • Positive ROI
  • Increased outreach and connections with prospects
  • Data backed stats on the effectiveness of campaigns, mail merges and templates to replicate best practices
Ashlie Mckelvie Garnett profile photo

Pricing Details

Bananatag

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bananatag Editions & Modules

Additional Pricing Details

Yesware

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Yesware Editions & Modules

Edition
Pro$121
Premium$252
Enterprize$553
  1. per user billed annually. $15/mo per user billed monthly.
  2. per user billed annually. $35/user billed monthly.
  3. per user, billed annually
Additional Pricing Details

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