What users are saying about
55 Ratings
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Score 8.9 out of 100
57 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

Carbonite Server

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?"If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
Shea Taylor | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Barracuda Backup
9.0
Carbonite Server
7.9
Universal recovery
Barracuda Backup
8.7
Carbonite Server
8.3
Live recovery
Barracuda Backup
8.4
Carbonite Server
8.2
Recovery verification
Barracuda Backup
8.0
Carbonite Server
7.9
Business application protection
Barracuda Backup
8.5
Carbonite Server
7.8
Multiple backup destinations
Barracuda Backup
9.0
Carbonite Server
7.8
Incremental backup identification
Barracuda Backup
9.4
Carbonite Server
8.4
Backup to the cloud
Barracuda Backup
9.3
Carbonite Server
9.5
Deduplication and file compression
Barracuda Backup
9.6
Carbonite Server
7.6
Snapshots
Barracuda Backup
9.7
Carbonite Server
6.3
Flexible deployment
Barracuda Backup
9.2
Carbonite Server
7.9
Management dashboard
Barracuda Backup
8.9
Carbonite Server
7.5
Platform support
Barracuda Backup
8.4
Carbonite Server
7.5
Retention options
Barracuda Backup
9.5
Carbonite Server
7.7
Encryption
Barracuda Backup
9.3
Carbonite Server
8.5

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

Carbonite Server

  • Carbonite Evault allows for easy management of backups. Once the system is integrated there is minimal hands on time. The system is smart enough to email you if there is an issue to give you the opportunity to fix it before it becomes a larger issue.
  • Carbonite Evault does restores very well also. Our favorite restores are the BMR (Bare Metal Restores). This type of back up allows you to restore the entire server configuration to a brand new box.
  • Carbonite Evault does a good job of allowing you to schedule backups when it is convenient to you with little impact on your bandwith.
Timika Hite | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

Carbonite Server

  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

Carbonite Server

Carbonite Server 4.8
Based on 6 answers
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Anonymous | TrustRadius Reviewer

Usability

Barracuda Backup

Barracuda Backup 9.5
Based on 2 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Product needs a lot of improvements in some features like Cloud and Reporting.
Anonymous | TrustRadius Reviewer

Support Rating

Barracuda Backup

Barracuda Backup 9.3
Based on 6 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Anonymous | TrustRadius Reviewer

Implementation Rating

Barracuda Backup

Barracuda Backup 8.0
Based on 1 answer
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

Carbonite Server

Carbonite Server 6.4
Based on 1 answer
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

Carbonite Server

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Robb Glietz | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

Carbonite Server

  • For a small firm, it has outsourced an important element to support our business continuity.
  • Email archiving was something we couldn't keep up with an EVault type of solution. We have more control of our file storage size than email, so we felt we were paying too much to archive spam and solicitations than important business communication. We went to a Google solution which was extremely cost effective and with more features.
Eric Romaine | TrustRadius Reviewer

Screenshots

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Carbonite Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Backup
9.0
Carbonite Server
9.0

Likelihood to Renew

Barracuda Backup
10.0
Carbonite Server
4.8

Usability

Barracuda Backup
9.5
Carbonite Server
5.5

Reliability and Availability

Barracuda Backup
7.0
Carbonite Server

Performance

Barracuda Backup
9.0
Carbonite Server

Support Rating

Barracuda Backup
9.3
Carbonite Server
5.5

Implementation Rating

Barracuda Backup
8.0
Carbonite Server
6.4

Scalability

Barracuda Backup
7.0
Carbonite Server

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