Barracuda Backup vs MSP360 Backup (formerly CloudBerry Backup) | TrustRadius

What users are saying about

Score 8.8 out of 10

Based on 66 reviews and ratings

Score 8.7 out of 10

Based on 24 reviews and ratings

Feature Rating Comparison

Barracuda Backup

MSP360 Backup (formerly CloudBerry Backup)

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

Quickness to deploy. You will not need an expert to get this up and running.
Extremely intuitive interface: Brand new techs can pick this up without much training.
Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.

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Sr. System Engineer

Kent Intermediate School DistrictEducation Management, 501-1000 employees

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Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
I love the file level backups with ransomware protection also. Perfect for file servers.

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IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Cons

In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.

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Josh McClelland

IT Consultant

Americom Imaging Systems, Inc.Information Technology and Services, 11-50 employees

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The CloudBackup Drive has some issues.
Would be nice to have a single interface to manage all my servers.
Requires a console on each machine being backed up.

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Senior Consultant

Moser ConsultingInformation Technology and Services, 201-500 employees

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Likelihood to Renew

Barracuda Backup 10.0

Based on 2 answers

Love the units

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Senior Network Engineer

The Spence SchoolEducation Management, 51-200 employees

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MSP360 Backup (formerly CloudBerry Backup) 10.0

Based on 1 answer

I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.

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IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Usability

Barracuda Backup 9.5

Based on 2 answers

The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.

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Sr. Programmer/Analyst

PCS Receivables Corp.Financial Services, 11-50 employees

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MSP360 Backup (formerly CloudBerry Backup) 7.2

Based on 2 answers

They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.

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Co-Owner

Dawn till Dusk TekInformation Technology and Services, 1-10 employees

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Support Rating

Barracuda Backup 9.6

Based on 8 answers

They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.

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Nicholas Rollins

IT Manager

Landmark Automotive GroupAutomotive, 51-200 employees

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MSP360 Backup (formerly CloudBerry Backup) 8.4

Based on 8 answers

It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.

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Verified User

Employee in Information Technology

Accounting Company, 51-200 employees

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Implementation Rating

Barracuda Backup 8.0

Based on 1 answer

Work on a backup agent for Mac OS X or any Apple OS.

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Senior Network Engineer

The Spence SchoolEducation Management, 51-200 employees

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MSP360 Backup (formerly CloudBerry Backup) 10.0

Based on 1 answer

Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.

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IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Alternatives Considered

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.

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Dustin Williams

Network Administrator III

Millar Instruments, Inc.Medical Devices, 51-200 employees

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The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.

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Verified User

Technician in Information Technology

Information Technology & Services Company, 11-50 employees

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Return on Investment

We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.

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IT Director/CIO

Green Clinic Health SystemHospital & Health Care, 201-500 employees

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We spend little time managing the backups once deployed.
It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.

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Verified User

Account Manager in Information Technology

Computer Networking Company, 11-50 employees

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Screenshots

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See All (7) MSP360 Backup (formerly CloudBerry Backup) Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Barracuda Backup Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition

CloudBerry Backup Free	$0.00¹
CloudBerry Backup Pro	$29.99¹
CloudBerry Backup Server	$119.99¹
CloudBerry Backup Ultimate	$299.99¹
CloudBerry Backup MS SQL	$149.99¹
CloudBerry Backup MS Exchange	$229.99¹

Per server

Additional Pricing Details

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Rating Summary

Barracuda Backup

MSP360 Backup (formerly CloudBerry Backup)

Barracuda Backup

MSP360 Backup (formerly CloudBerry Backup)

Barracuda Backup

MSP360 Backup (formerly CloudBerry Backup)

Barracuda Backup

MSP360 Backup (formerly CloudBerry Backup)

Barracuda Backup

MSP360 Backup (formerly CloudBerry Backup)

Barracuda Backup

MSP360 Backup (formerly CloudBerry Backup)

Barracuda Backup

MSP360 Backup (formerly CloudBerry Backup)

Barracuda Backup

MSP360 Backup (formerly CloudBerry Backup)

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