66 Ratings
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Score 8.8 out of 100
24 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Barracuda Backup
9.0
MSP360 Backup (formerly CloudBerry Backup)
Universal recovery
Barracuda Backup
9.1
MSP360 Backup (formerly CloudBerry Backup)
Live recovery
Barracuda Backup
8.6
MSP360 Backup (formerly CloudBerry Backup)
Recovery verification
Barracuda Backup
8.6
MSP360 Backup (formerly CloudBerry Backup)
Business application protection
Barracuda Backup
8.7
MSP360 Backup (formerly CloudBerry Backup)
Multiple backup destinations
Barracuda Backup
8.7
MSP360 Backup (formerly CloudBerry Backup)
Incremental backup identification
Barracuda Backup
9.1
MSP360 Backup (formerly CloudBerry Backup)
Backup to the cloud
Barracuda Backup
9.3
MSP360 Backup (formerly CloudBerry Backup)
Deduplication and file compression
Barracuda Backup
9.5
MSP360 Backup (formerly CloudBerry Backup)
Snapshots
Barracuda Backup
9.6
MSP360 Backup (formerly CloudBerry Backup)
Flexible deployment
Barracuda Backup
9.1
MSP360 Backup (formerly CloudBerry Backup)
Management dashboard
Barracuda Backup
8.8
MSP360 Backup (formerly CloudBerry Backup)
Platform support
Barracuda Backup
8.6
MSP360 Backup (formerly CloudBerry Backup)
Retention options
Barracuda Backup
9.4
MSP360 Backup (formerly CloudBerry Backup)
Encryption
Barracuda Backup
9.4
MSP360 Backup (formerly CloudBerry Backup)

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

Usability

Barracuda Backup

Barracuda Backup 9.5
Based on 2 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.2
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

Support Rating

Barracuda Backup

Barracuda Backup 9.6
Based on 8 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.4
Based on 8 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

Implementation Rating

Barracuda Backup

Barracuda Backup 8.0
Based on 1 answer
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

Screenshots

Barracuda Backup

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Barracuda Backup Editions & Modules

Additional Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$0.001
CloudBerry Backup Pro$29.991
CloudBerry Backup Server$119.991
CloudBerry Backup Ultimate$299.991
CloudBerry Backup MS SQL$149.991
CloudBerry Backup MS Exchange$229.991
  1. Per server
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Barracuda Backup
9.3
MSP360 Backup (formerly CloudBerry Backup)
8.7

Likelihood to Renew

Barracuda Backup
10.0
MSP360 Backup (formerly CloudBerry Backup)
10.0

Usability

Barracuda Backup
9.5
MSP360 Backup (formerly CloudBerry Backup)
7.2

Reliability and Availability

Barracuda Backup
7.0
MSP360 Backup (formerly CloudBerry Backup)

Performance

Barracuda Backup
9.0
MSP360 Backup (formerly CloudBerry Backup)

Support Rating

Barracuda Backup
9.6
MSP360 Backup (formerly CloudBerry Backup)
8.4

Implementation Rating

Barracuda Backup
8.0
MSP360 Backup (formerly CloudBerry Backup)
10.0

Scalability

Barracuda Backup
7.0
MSP360 Backup (formerly CloudBerry Backup)

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