What users are saying about
90 Ratings
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Score 8.1 out of 100
44 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Data Center Backup

    8.2

    Barracuda Backup

    82%

    MSP360 Managed Backup

    Feature Set Not Supported
    N/A
    Barracuda Backup ranks higher in 14/14 features

    Universal recovery

    9.0
    90%
    27 Ratings
    N/A
    0 Ratings

    Live recovery

    6.9
    69%
    30 Ratings
    N/A
    0 Ratings

    Recovery verification

    8.0
    80%
    29 Ratings
    N/A
    0 Ratings

    Business application protection

    8.7
    87%
    24 Ratings
    N/A
    0 Ratings

    Multiple backup destinations

    8.8
    88%
    31 Ratings
    N/A
    0 Ratings

    Incremental backup identification

    8.4
    84%
    32 Ratings
    N/A
    0 Ratings

    Backup to the cloud

    9.2
    92%
    33 Ratings
    N/A
    0 Ratings

    Deduplication and file compression

    8.4
    84%
    34 Ratings
    N/A
    0 Ratings

    Snapshots

    6.8
    68%
    25 Ratings
    N/A
    0 Ratings

    Flexible deployment

    7.1
    71%
    18 Ratings
    N/A
    0 Ratings

    Management dashboard

    7.0
    70%
    20 Ratings
    N/A
    0 Ratings

    Platform support

    8.5
    85%
    20 Ratings
    N/A
    0 Ratings

    Retention options

    8.8
    88%
    20 Ratings
    N/A
    0 Ratings

    Encryption

    9.0
    90%
    16 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Barracuda Backup is rated higher in 2 areas: Usability, Support Rating
    • MSP360 Managed Backup is rated higher in 2 areas: Likelihood to Recommend, Implementation Rating
    • Barracuda Backup and MSP360 Managed Backup are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    7.9

    Barracuda Backup

    79%
    34 Ratings
    8.9

    MSP360 Managed Backup

    89%
    14 Ratings

    Likelihood to Renew

    10.0

    Barracuda Backup

    100%
    2 Ratings
    10.0

    MSP360 Managed Backup

    100%
    1 Rating

    Usability

    8.2

    Barracuda Backup

    82%
    3 Ratings
    7.1

    MSP360 Managed Backup

    71%
    2 Ratings

    Availability

    7.0

    Barracuda Backup

    70%
    2 Ratings

    MSP360 Managed Backup

    N/A
    0 Ratings

    Performance

    9.0

    Barracuda Backup

    90%
    2 Ratings

    MSP360 Managed Backup

    N/A
    0 Ratings

    Support Rating

    9.6

    Barracuda Backup

    96%
    12 Ratings
    8.4

    MSP360 Managed Backup

    84%
    12 Ratings

    Implementation Rating

    8.0

    Barracuda Backup

    80%
    2 Ratings
    10.0

    MSP360 Managed Backup

    100%
    2 Ratings

    Product Scalability

    7.0

    Barracuda Backup

    70%
    1 Rating

    MSP360 Managed Backup

    N/A
    0 Ratings

    Likelihood to Recommend

    Barracuda Backup

    There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
    Anonymous | TrustRadius Reviewer

    MSP360 Managed Backup

    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Steve Putnam | TrustRadius Reviewer

    Pros

    Barracuda Backup

    • Quickness to deploy. You will not need an expert to get this up and running.
    • Extremely intuitive interface: Brand new techs can pick this up without much training.
    • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
    Tim Lillis | TrustRadius Reviewer

    MSP360 Managed Backup

    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Anonymous | TrustRadius Reviewer

    Cons

    Barracuda Backup

    • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
    • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
    • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
    Josh McClelland | TrustRadius Reviewer

    MSP360 Managed Backup

    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Fernando Lisboa | TrustRadius Reviewer

    Pricing Details

    Barracuda Backup

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    MSP360 Managed Backup

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Barracuda Backup

    Barracuda Backup 10.0
    Based on 2 answers
    Love the units
    Jhonna Flores | TrustRadius Reviewer

    MSP360 Managed Backup

    MSP360 Managed Backup 10.0
    Based on 1 answer
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    David Judice | TrustRadius Reviewer

    Usability

    Barracuda Backup

    Barracuda Backup 8.2
    Based on 3 answers
    The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
    dan berezowski | TrustRadius Reviewer

    MSP360 Managed Backup

    MSP360 Managed Backup 7.1
    Based on 2 answers
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    David Judice | TrustRadius Reviewer

    Support Rating

    Barracuda Backup

    Barracuda Backup 9.6
    Based on 12 answers
    They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
    Nicholas Rollins | TrustRadius Reviewer

    MSP360 Managed Backup

    MSP360 Managed Backup 8.4
    Based on 12 answers
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    chris maddox | TrustRadius Reviewer

    Implementation Rating

    Barracuda Backup

    Barracuda Backup 8.0
    Based on 2 answers
    Work on a backup agent for Mac OS X or any Apple OS.
    Jhonna Flores | TrustRadius Reviewer

    MSP360 Managed Backup

    MSP360 Managed Backup 10.0
    Based on 2 answers
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    David Judice | TrustRadius Reviewer

    Alternatives Considered

    Barracuda Backup

    I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
    Dustin Williams | TrustRadius Reviewer

    MSP360 Managed Backup

    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Tom Kennedy | TrustRadius Reviewer

    Return on Investment

    Barracuda Backup

    • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
    • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
    Jason Thomas | TrustRadius Reviewer

    MSP360 Managed Backup

    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Steve Putnam | TrustRadius Reviewer

    Screenshots

    Barracuda Backup

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