Barracuda CloudGen Firewall vs. Bitdefender GravityZone vs. Sophos Intercept X

Barracuda CloudGen Firewall

49 Reviews and Ratings

Bitdefender GravityZone

190 Reviews and Ratings

Sophos Intercept X

233 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Barracuda CloudGen Firewall	Score 9.6 out of 10	N/A	Barracuda CloudGen Firewalls provides a wide range of security and connectivity features, including web filtering, NAC and SSL VPN and other features for remote access, as well as protection as edge devices and IoT security.	N/A
Bitdefender GravityZone	Score 8.0 out of 10	N/A	Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.	$284.99 per year 10 devices
Sophos Intercept X	Score 8.8 out of 10	N/A	Sophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.	$28 per year per user

Pricing

Barracuda CloudGen Firewall

Bitdefender GravityZone

Sophos Intercept X

Editions & Modules

No answers on this topic

GravityZone Small Business Security: $284.99
per year 10 devices
GravityZone Business Security: $369.99
per year 10 devices
GravityZone Business Security Premium: $814.99
per year 10 devices
GravityZone Business Security Premium: Contact Sales
GravityZone Business Security Enterprise: Contact Sales
GravityZone XDR: Contact Sales

Intercept X Advanced: $28
per year per user
Intercept X Advanced with XDR: $48
per year per user
Sophos Managed Threat Response: $79
per year per user

Offerings

Pricing Offerings
Barracuda CloudGen Firewall	Bitdefender GravityZone	Sophos Intercept X
Free Trial
Yes	Yes	No
Free/Freemium Version
No	No	No
Premium Consulting/Integration Services
No	No	No

Entry-level Setup Fee

No setup fee

Additional Details

Barracuda offers prospective buyers a build and quote tool on their website.

5 device license purchase minimum. Discounts available for multi-year subscriptions. 1st year discounts available (up to 30% off displayed price).

Pricing is for a 3-year commitment. Government and Education pricing available.

More Pricing Information

Community Pulse
	Barracuda CloudGen Firewall	Bitdefender GravityZone	Sophos Intercept X
Considered Multiple Products	Barracuda CloudGen Firewall Kael Hankins Asst. Tech Director Chose Barracuda CloudGen Firewall Our only other vendor in this space is really in a different class, making it difficult to compare them directly head to head. Certainly, Barracuda is more fully-featured and FAR more flexible. Incentivized Helpful? Verified User Anonymous Chose Barracuda CloudGen Firewall None Incentivized Helpful? JG Jay Glatt Vice President of IT Chose Barracuda CloudGen Firewall Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking … Incentivized Helpful? Verified User Anonymous Chose Barracuda CloudGen Firewall We already use Smoothwall for our main web filtering and felt it would be more robust to have a failover service in case of hardware failure. Pricewise the 2 were comparable and both would have been an upgrade on the no longer supported Microsoft Threat Management gateway. We … Incentivized Helpful? Verified User Anonymous Chose Barracuda CloudGen Firewall We replaced the Juniper to gain throughput & flexibility - but the Barracuda is easier to manage as well. Incentivized Helpful? PM Paul Metzger Senior Network Engineer Chose Barracuda CloudGen Firewall There really is no comparison. Juniper and Sonicwall are the closest competitors, however, in terms of features versus price Barracuda wins every time. Cisco does not allow the ASA to do certain things it should be allowed to do, it is design flaws but they have no intention of … Incentivized Helpful? Verified User Anonymous Chose Barracuda CloudGen Firewall We used a much alder Cisco ASA router that was chocking our bandwidth and it couldn’t really be compared. It was clunky and horrible at best. Our WatchGuard was overly complicated and difficult to manage and required a version matching thick client installed locally to manage … Incentivized Helpful? Verified User Anonymous Chose Barracuda CloudGen Firewall What sold us on Barracuda was the ease of use, the price based on number of features, and their excellent support. We cannot say enough good about the support Barracuda provides. Incentivized Helpful? Derek Schroeder Service Manager Chose Barracuda CloudGen Firewall Barracuda, much like the others, has a lot to learn in order to master for quick deployment and management. The biggest separation is the level of customization that is possible. Barracuda support definitely goes above and beyond over the competitors. Incentivized Helpful? Verified User Anonymous Chose Barracuda CloudGen Firewall We have used SonicWALL and WatchGuard appliances in the past. Barracuda is not only more feature rich, but less expensive. Barracuda's partner program is also second to none. We lost a lot of confidence with SonicWALL as ownership changing hands multiple times in the last few … Incentivized Helpful?	Bitdefender GravityZone PZ Pascal Zotto CEO and translator/revisor/project manager Chose Bitdefender GravityZone Former product not availale on TrustRadius but for us it was way easier to use, the problem is that it now poses ethic an possible security issues for us due to it being connected with some invading country. Incentivized Helpful? Verified User Anonymous Chose Bitdefender GravityZone Bitdefender GravityZone was the best for both ease of use and cost. Their pricing model outweigh most others as its a very low cost per unit per month. Incentivized Helpful? JS Joseph Shaffer Owner Chose Bitdefender GravityZone Bitdefender was more of a robust solution than Webroot. It offers many more granular configurations than the competition but also includes more complexity to get it all set up and find how to configure all the additional features. Incentivized Helpful? Verified User Anonymous Chose Bitdefender GravityZone Much better company and product. In my experience, we got completely ripped off when broadcom bought Symantec and were told our 3 year licenses are now only 1 year licenses with no refund. Also was a much more seamless install and has caught way more threats than symantec ever … Incentivized Helpful? Verified User Anonymous Chose Bitdefender GravityZone Bitdefender offered the largest number of tools with the smallest footprint of any providers we have tested and used. The cloud platform is very well thought out and will give us all the information we need very quickly. Resources required have been greatly reduced, both on … Incentivized Helpful? Mark Farrell Director Chose Bitdefender GravityZone I find that Bitdefender GravityZone is more resilient to attack than the Norton product. I've been out to too many machines that have been compromised with the Norton Antivirus product on them. I trust Bitdefender to protect the device effectively against threats better than … Incentivized Helpful? Verified User Anonymous Chose Bitdefender GravityZone I've a lot of experience with many EDR among the best in the market. In an incident response phase we usually test the malware detected against many EDR's and Bitdefender GravityZone is the only one that always detect the threat. Being constantly updated with the latest … Incentivized Helpful? AS Al Schleicher President Chose Bitdefender GravityZone We found Bitdefender to be better. In our attempts to infect a test Windows 10 VM's we could not get around Bitdefender. Additionally, we have not had any complaints about performance once installed. That was not the case with Symantec. Incentivized Helpful? SS Syndi Sills Network Administrator Chose Bitdefender GravityZone I think these days all of the products are extremely quick at updating the definitions as soon as they come out. Bitdefender is no different. It updates and catches threats on our endpoints and alerts the user with a very visible pop-up warning. It also quarantines threats … Incentivized Helpful? Verified User Anonymous Chose Bitdefender GravityZone Very effective. If we would've stayed with Kaspersky, we would've gotten infected by ransomware. Incentivized Helpful? Verified User Anonymous Chose Bitdefender GravityZone It's night and day between Kaspersky and Bitdefender [GravityZone]. We previously used Kaspersky both internally and throughout our customer base. It was a resource hog and allowed many threats to get through. It never updated properly and was in my opinion, a piece of junk. … Incentivized Helpful? Verified User Anonymous Chose Bitdefender GravityZone Bitdefender GravityZone beats all other competitors. It runs with a very small footprint, yet catches anything thrown at it. We will never change AV providers. Incentivized Helpful? Verified User Anonymous Chose Bitdefender GravityZone We tested many different antivirus programs before deciding to go with Bitdefender GravityZone. Bitdefender [GravityZone] caught numerous threats that made it through the other AVs. It also uses considerably fewer system resources than its competitors. Incentivized Helpful? AP Aaron Pinsker Owner Chose Bitdefender GravityZone While most anti-virus/threat management software is highly effective, Bitdefender [GravityZone] consistently ranks as best in class when it comes to threat management. The [sheer] fact that of the nearly 100 computers I manage, not a single one has experienced a virus outbreak … Incentivized Helpful? Michael Kerzner Lead Systems Engineer Chose Bitdefender GravityZone We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender. Incentivized Helpful? GD Guy De Backer IT application engineer Chose Bitdefender GravityZone We have not regretted moving to Bitdefender GravityZone. It's much easier to manage and the product is less noticeable on the machines it is installed. There are very little false positives and up till now we have not had any outbreaks of viruses in the company. They were … Incentivized Helpful? Verified User Anonymous Chose Bitdefender GravityZone I believe it’s pretty effective compared to others. Bitdefender GravityZone does have robust protection. Having used Carbon Black and Kaspersky, all solutions are pretty reliable and top tier. Incentivized Helpful? Verified User Anonymous Chose Bitdefender GravityZone We were using McAfee and it just caused issue after issue and so now with BD GZ we do not have to worry about machine lock up or even the issues of updates as BD keep the software updated with the latest information that we need to ensure our customer are protected. Incentivized Helpful? CT Chris Thompson IT Director Chose Bitdefender GravityZone Bitdefender GravityZone is easier to use compared to other platforms. I found others to be convoluted in their program management features. Incentivized Helpful? JASON WORKMAN IT Manager Chose Bitdefender GravityZone Since we haven't had any outbreaks, I would say it is very effective as prevention. When we used Vipre, we became infected. Incentivized Helpful? JR JAMIE RISSKY Information Technology Director Chose Bitdefender GravityZone They all seem to do a decent job at stopping attacks, but for the cost and features I felt I could not go wrong selecting Bitdefender while I was comparing the others. Incentivized Helpful? BK Beat Kramer CEO (Chief Executive Officer) Chose Bitdefender GravityZone Detection of the others is more basic and less layered. Also, the lack of add-on modules, especially EDR, is a deal breaker. Most of all, the centralized management with a cloud console is lacking and therefore hardware is required. Incentivized Helpful? SI Scott Ingham President Chose Bitdefender GravityZone Very effective. As mentioned previously, the product just works. We have had no threats that were not taken care of by GravityZone. Previous alternatives had failed on a number of levels, requiring a lot of additional remediation/repair. Incentivized Helpful? Verified User Anonymous Chose Bitdefender GravityZone When compared to Trend Micro Worry Free Business Security software, Bitdefender GravityZone is just as good or better. We have not had any software or security issues while using either so it is difficult to say which one responds to and handles threats better. I do like both … Incentivized Helpful? Isidoro "Roy" Jovero IT Support Engineer Chose Bitdefender GravityZone When it comes down to it, I feel that both Bitdefender GravityZone and Sophos achieve the same results, and that's what really matters. My personal opinion is that Sophos provides a much more robust console that makes a lot more sense when navigating. I've often gotten so lost … Incentivized Helpful?	Sophos Intercept X Verified User Anonymous Chose Sophos Intercept X Bitdefender was garbage, and it did not work well for non-persistent VDI desktops. Even though we bought it we dumped it after a month and bought Sophos instead. The difference was like night and day. Incentivized Helpful? Verified User Anonymous Chose Sophos Intercept X Sophos Intercept X is one of the industry leaders for a reason. Apart from integration issues, Sophos Intercept X stands above the rest when it comes to protection and usability. I have used at least 30 different antiviruses, antimalware, and antiransomeware programs and none … Incentivized Helpful? Verified User Anonymous Chose Sophos Intercept X They have almost the same features but we ended up with a better offer for Sophos. Incentivized Helpful? Verified User Anonymous Chose Sophos Intercept X Sophos Intercept X offers a far more comprehensive and stable product when pitted up against Comodo Advanced Endpoint Protection and Watchguard Endpoint Security - both of which we offer as low cost alternatives for customers who are adamant about not paying for Sophos … Incentivized Helpful? Verified User Anonymous Chose Sophos Intercept X I don't feel it's fair to compare Sophos Intercept X with the versions of Symantec and AVG that I have used in the past - as that was such a long time ago. I'm sure those other companies have released far more features than I used all those years ago. Incentivized Helpful? IR Ian Reger IT Specialist Chose Sophos Intercept X Sophos Intercept X is easy to manage and deploy under your business. I think it is comparable to BitDefend with the ability to send out deployment via email or directly add it to the computer. I have noticed that Bitdefender seems to eat a lot of resources during its scans … Incentivized Helpful? William Scott Coates IT Support Specialist Chose Sophos Intercept X Webroot endpoint protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and … Incentivized Helpful? AP Ash Patel Director of IT and Facilities Chose Sophos Intercept X I personally found Sophos Intercept X GUI to be easy to use. The agent is easy to deploy on client machines and runs in the background silently. It has a very good virus, malware scan engine that picks out a high percentage of malicious software. The price was also very … Incentivized Helpful? Verified User Anonymous Chose Sophos Intercept X Sophos is much more user friendly and scalable for partners who wish to [centralize] all security across the IT industry, from email security, server security, phish threat management and more. Incentivized Helpful? Beau Sorensen COO Chose Sophos Intercept X We have used Avast, AVG, Panda, Sophos' original antivirus product, and Symantec before and it is better than each of them. The cloud console is the star of the show and it dramatically reduces the cost and effort needed to install the product. Other products were only … Incentivized Helpful? Reginald Johnson Managing Consultant - DevOps Chose Sophos Intercept X It is one of the only products that will scan all code in memory and arbitrary data for malicious behaviors. Incentivized Helpful? Shawn Umansky Network Engineer Chose Sophos Intercept X We have been using this product for a number of years, which shows that it has worked well for us. I don't recall the other products we reviewed. Incentivized Helpful? Ramon Vazquez IT Director Chose Sophos Intercept X It provides more features for the same price. These added features differentiate Sophos from the rest of the pack, making it a better solution. Also, the ability to integrate with your Sophos firewall if you have one adds another level of integration and protection. This … Incentivized Helpful? Sarah Urbani IT Chose Sophos Intercept X Sophos Intercept X is just easier to implement and manage. Incentivized Helpful? Steven Hiersche, Jr. Director Of Information Technology Chose Sophos Intercept X We didn’t evaluate any other products. I used Sophos at a previous company and when I started here, they were using the on-prem version. We immediately migrated to central and haven’t looked back. I am aware of the competitors, but once you are comfortable with a quality … Incentivized Helpful? BC Ben Coppard IT Manager Chose Sophos Intercept X Sophos offered better value for money whilst beating the above products on detection and prevention. The GUI is fantastic and easy to use and works seamlessly on top of other features like DLP, application control and web monitoring. I would recommend getting the XG firewall as … Incentivized Helpful? Verified User Anonymous Chose Sophos Intercept X Sophos Intercept-X gave us a more well-rounded solution. Incentivized Helpful? Jane Updegraff Senior Systems Administrator Chose Sophos Intercept X Sophos Intercept X is a little less expensive than the comparable package from Trend Micro and a little more expensive than a comparable package from Symantec, but in my opinion, it's easier to operate and it's got better centralized controls than both of the others. But the … Incentivized Helpful? Verified User Anonymous Chose Sophos Intercept X Trend Micro offered similar protection, however at the time did not offer EDR as a solution. The big benefit to Trend Micro was the capability to push out the installation of the agent to assets within the Trend Micro console, eliminating the need for a GPO or deployment … Incentivized Helpful? Thayer Ramahi Director, IMIT Chose Sophos Intercept X We found Sophos is a full suit in one, easy to deploy, manage and very effective. Incentivized Helpful? Neil Taylor Trade Floor Infrastructure Manager Chose Sophos Intercept X Sophos is by far the simplest of the products to setup and going in a very short period of time at a very similar price point. Trend is overly complex and relied on an appliance for each ESX node meaning you lose one appliance and then you lose protection across multiple … Incentivized Helpful? Eric V. Zarghami Deputy CIO Chose Sophos Intercept X Besides legacy malware protection, Sophos is doing a good job in protecting against ransomware, thanks to their Intercept X and its behavioral analytics that would stop ransomware that was never seen in wild. Incentivized Helpful? Alex Farling Managing Partner Chose Sophos Intercept X Best in class... PERIOD... Bit Defender is a good AV product by itself, but it lacks in Next Gen Heuristic detection. It has allowed malware to get past it in our client environments, even with Admin permissions restricted. Sophos is hands down a superior product when paired … Incentivized Helpful? Ryhlen Schoeberl Server Administrator Chose Sophos Intercept X Sophos I feel is a better product upon installation we had a few systems that reported threats that ESET did not catch. Sophos also has multiple other products that we were able to bundle together and still have one interface to do. Intercept X, Endpoint Protection, and … Incentivized Helpful? Jon Shurtliff Vice President of Information Technology Chose Sophos Intercept X In our analysis we discovered that for the price and feature set, Sophos was able to rise above the rest. Pricing is always a large consideration, however it isn't the only consideration - the feature set that Sophos Endpoint Protection provided over its competitors made the … Incentivized Helpful?

Features

Barracuda CloudGen Firewall

Bitdefender GravityZone

Sophos Intercept X

Firewall

Comparison of Firewall features of Product A and Product B
	Barracuda CloudGen Firewall 9.5 Ratings 10% above category average	Bitdefender GravityZone - Ratings	Sophos Intercept X - Ratings
Identification Technologies	9.70 Ratings	00 Ratings	00 Ratings
Visualization Tools	8.50 Ratings	00 Ratings	00 Ratings
Content Inspection	9.40 Ratings	00 Ratings	00 Ratings
Policy-based Controls	9.80 Ratings	00 Ratings	00 Ratings
Active Directory and LDAP	9.60 Ratings	00 Ratings	00 Ratings
Firewall Management Console	9.60 Ratings	00 Ratings	00 Ratings
Reporting and Logging	9.40 Ratings	00 Ratings	00 Ratings
VPN	9.70 Ratings	00 Ratings	00 Ratings
High Availability	9.90 Ratings	00 Ratings	00 Ratings
Stateful Inspection	9.80 Ratings	00 Ratings	00 Ratings
Proxy Server	9.00 Ratings	00 Ratings	00 Ratings

Endpoint Security

Comparison of Endpoint Security features of Product A and Product B
	Barracuda CloudGen Firewall - Ratings	Bitdefender GravityZone 8.5 Ratings 0% below category average	Sophos Intercept X 8.1 Ratings 5% below category average
Anti-Exploit Technology	00 Ratings	9.20 Ratings	8.60 Ratings
Endpoint Detection and Response (EDR)	00 Ratings	10.00 Ratings	8.00 Ratings
Centralized Management	00 Ratings	6.40 Ratings	8.00 Ratings
Hybrid Deployment Support	00 Ratings	6.70 Ratings	8.00 Ratings
Infection Remediation	00 Ratings	7.20 Ratings	7.90 Ratings
Vulnerability Management	00 Ratings	10.00 Ratings	8.40 Ratings
Malware Detection	00 Ratings	9.80 Ratings	8.00 Ratings

Best Alternatives
	Barracuda CloudGen Firewall	Bitdefender GravityZone	Sophos Intercept X
Small Businesses	pfSense Score 8.5 out of 10	ThreatLocker Score 9.1 out of 10	ThreatLocker Score 9.1 out of 10
Medium-sized Companies	Quantum Firewalls and Security Gateways Score 9.1 out of 10	CrowdStrike Falcon Score 9.1 out of 10	CrowdStrike Falcon Score 9.1 out of 10
Enterprises	Palo Alto Networks Virtualized Next-Generation Firewalls - VM Series Score 9.1 out of 10	BeyondTrust Endpoint Privilege Management Score 10.0 out of 10	BeyondTrust Endpoint Privilege Management Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives	View all alternatives

User Ratings
	Barracuda CloudGen Firewall	Bitdefender GravityZone	Sophos Intercept X
Likelihood to Recommend	9.9 (0 ratings)	6.5 (0 ratings)	8.2 (0 ratings)
Likelihood to Renew	- (0 ratings)	10.0 (0 ratings)	10.0 (0 ratings)
Usability	5.5 (0 ratings)	6.4 (0 ratings)	8.2 (0 ratings)
Availability	- (0 ratings)	10.0 (0 ratings)	- (0 ratings)
Performance	- (0 ratings)	10.0 (0 ratings)	- (0 ratings)
Support Rating	6.0 (0 ratings)	5.6 (0 ratings)	8.1 (0 ratings)
In-Person Training	- (0 ratings)	10.0 (0 ratings)	- (0 ratings)
Online Training	- (0 ratings)	10.0 (0 ratings)	- (0 ratings)
Implementation Rating	- (0 ratings)	- (0 ratings)	9.0 (0 ratings)
Product Scalability	- (0 ratings)	10.0 (0 ratings)	- (0 ratings)

User Testimonials
	Barracuda CloudGen Firewall	Bitdefender GravityZone	Sophos Intercept X
Likelihood to Recommend	The firewalls management is made easy through its very good management software. It has a lot of features such as VPN, ATP, IPS, Real-time log views, Active Directory integration, Virus Scanning of traffic / file downloads, High Availability Failover, Qos / Traffic Shaping, and a nice quick glance dashboard. Incentivized Verified User Anonymous Read full review	It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI. Incentivized Verified User Anonymous Read full review	Sophos Intercept-X is well suited for any environment big or small. There is even a home version that is free that I highly recommend for anyone at home. If you are looking for endpoint protection that is centrally managed, catches everything, and has many features this is the product for you. Incentivized William Scott Coates IT Support Specialist Read full review
Pros	Increased level of network protection against threats. Visibility and control of applications that users access. URL Filtering to block unauthorized or prohibited websites on the internal corporate network. Protection against diverse malware at the edge of the network. Firewall redundancy with another backup appliance. Incentivized Verified User Anonymous Read full review	The Gravity Zone console is quite easy to use, particularly if the person assigned to implement and deploy have a good understanding of how to make it work to get at the information needed. The Dashboard is customizable to get at the information needed in one location. Pushing tasks across the network is quite easy. Having said the what is available in gravity zone, it is easy to see what devices have activity that frequently result in quarantines. This allows us to address "misuse" of our devices. Which brings me to my final point... The policies can be set up to lock devices down with very strict rules (such as device locking) or with relaxed policies. Incentivized GD Gail Dutchess Diretor of Operations Read full review	Sophos is a little too good at DLP. But it is indeed very good at not allowing our data to leave our endpoints without strict adherence to policy. Sophos is very good at protecting endpoints against viruses and other malware. Sopho is really good at informing us of what is happening on our endpoints. OOTB reporting is way better than expected. Incentivized Jane Updegraff Senior Systems Administrator Read full review
Cons	Very complex and steep learning curve to get up to speed. Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build. Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve. Derek Schroeder Service Manager Read full review	I wish we could access logs from the cloud-based product. Not just in a viewable sense but from a download so that we can scrape them for interesting strings. Bitdefender needs to make it easier to export data from the web interface. As it stands now, it's a time-consuming copy and paste activity. I would like for there to a notification service when someone encounters malware. For example, an email to our IT team when someone's Bitdefender quarantines a file. Incentivized Kenneth Hess Senior Systems Analyst Read full review	The migration from on-prem sophos to cloud sophos, could have been a little more seamless Would love to get more insight on what was blocked or flagged and what it was trying to do Better and more granular feature management from group policies Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money Incentivized Dan Reynolds Director of IT Read full review	We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand. Incentivized Ryhlen Schoeberl Server Administrator Read full review
Usability	Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing. Verified User Anonymous Read full review	The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible. Incentivized BK Beat Kramer CEO (Chief Executive Officer) Read full review	The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons. Verified User Anonymous Read full review
Reliability and Availability	No answers on this topic	Yes its very available. The software continues to protect you even if you are offline. It constantly runs in the background and will check for updates again once back online. Incentivized Mark Farrell Director Read full review	No answers on this topic
Performance	No answers on this topic	The console is quite fast and responsive, and once you start to get used to it, it is easy to use and you can see the main dashboard status at a glance. You can then dig deeper into the individual Companies / Endpoint clients and check the status of each. The software itself is not heavy on system resources in each PC. Incentivized Mark Farrell Director Read full review	No answers on this topic
Support Rating	They are very quick to answer the phone and I think I haven’t waited more than 5 minutes in the queue and if you have to hang up they actually call you back when it’s your turn in line. They have a secure tunnel that you can open for them to get into your device and help you with basically anything. It’s pretty magical if you ask me. Incentivized Verified User Anonymous Read full review	Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone. Incentivized Aly WORKMAN IT Manager Read full review	Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC. Incentivized Verified User Anonymous Read full review
In-Person Training	No answers on this topic	The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended. Incentivized Mark Farrell Director Read full review	No answers on this topic
Online Training	No answers on this topic	The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended. Incentivized Mark Farrell Director Read full review	No answers on this topic
Implementation Rating	No answers on this topic	No answers on this topic	Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site Incentivized Ryhlen Schoeberl Server Administrator Read full review
Alternatives Considered	We used a much alder Cisco ASA router that was chocking our bandwidth and it couldn’t really be compared. It was clunky and horrible at best. Our WatchGuard was overly complicated and difficult to manage and required a version matching thick client installed locally to manage the firewall. The Barracuda solved a bunch of issues from both of these devices and allows me to really save time and money with its easy to configure the interface and inexpensive yet quality device and interface allow me to feel like I am getting a great value for my security. Incentivized Verified User Anonymous Read full review	Bitdefender offered the largest number of tools with the smallest footprint of any providers we have tested and used. The cloud platform is very well thought out and will give us all the information we need very quickly. Resources required have been greatly reduced, both on Endpoints and in the day-to-day management of the product. We also gained Patch management and vulnerability scanning as part of the switch, which has enabled us to keep on top of updates, making the environment more secure. Incentivized Verified User Anonymous Read full review	I don't feel it's fair to compare Sophos Intercept X with the versions of Symantec and AVG that I have used in the past - as that was such a long time ago. I'm sure those other companies have released far more features than I used all those years ago Incentivized Verified User Anonymous Read full review
Scalability	No answers on this topic	I give it this rating because one you have the console running, you can add or remove whole companies, add computer endpoints (and remove them), and easily create and deploy endpoint packages to the machines that need the software. Once installed, the software starts to report back to the Bitdefender servers and the number of active licences is then seen and billed. Incentivized Mark Farrell Director Read full review	No answers on this topic
Return on Investment	Really neutral given we came from the x series. The move to the x series was a huge positive in terms of time spent managing and the ability to get what needed to be done, well done. The move to the NG was just the next step. I will say the one thing, in terms of value, that is given is the firewall admin application. This one program saves a ton of time in configuration versus using the web-based configuration. You can only pick one, and for me, it's a no brainer - turn the web-based config off and use the app. Incentivized PM Paul Metzger Senior Network Engineer Read full review	Estimating the ROI with Bitdefender [GravityZone] is rather difficult. While there is an obvious cost to using Bitdefender [GravityZone] (via a monthly or yearly subscription fee for each device being protected), it is hard to estimate the cost of if a computer or computers become infected via a piece of malware. In the best-case scenario, a single computer becomes infected with a relatively benign piece of malware that can be removed after infection; in a worst-case scenario, an entire infrastructure is infected by ransomware completely crippling an organization. Since implementing Bitdefender [GravityZone] across multiple organizations, not a single one has [added] a malware outbreak. The initial cost of setup and the cost of maintenance is more than worth it for if nothing more than peace of mind. Incentivized AP Aaron Pinsker Owner Read full review	Before we had Intercept X, we had several infections of ransomware. Since that time it has stopped at least 10 attempts, saving us thousands of man-hours and hundreds of thousands of dollars. By decreasing the time needed for malware remediation, it has saved us the cost of .25 FTE in the IT department. Initial setup was cumbersome and cost us .1 FTE in additional costs the first year. Incentivized Beau Sorensen COO Read full review
ScreenShots	Barracuda CloudGen Firewall Screenshots		Sophos Intercept X Screenshots