Barracuda CloudGen Firewall vs. Bitdefender GravityZone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda CloudGen Firewall
Score 9.2 out of 10
N/A
Barracuda CloudGen Firewalls provides a wide range of security and connectivity features, including web filtering, NAC and SSL VPN and other features for remote access, as well as protection as edge devices and IoT security.N/A
Bitdefender GravityZone
Score 8.8 out of 10
N/A
Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.N/A
Pricing
Barracuda CloudGen FirewallBitdefender GravityZone
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda CloudGen FirewallBitdefender GravityZone
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda CloudGen FirewallBitdefender GravityZone
Top Pros
Top Cons
Features
Barracuda CloudGen FirewallBitdefender GravityZone
Firewall
Comparison of Firewall features of Product A and Product B
Barracuda CloudGen Firewall
9.4
11 Ratings
11% above category average
Bitdefender GravityZone
-
Ratings
Identification Technologies9.710 Ratings00 Ratings
Visualization Tools8.410 Ratings00 Ratings
Content Inspection9.39 Ratings00 Ratings
Policy-based Controls9.810 Ratings00 Ratings
Active Directory and LDAP9.611 Ratings00 Ratings
Firewall Management Console9.511 Ratings00 Ratings
Reporting and Logging9.311 Ratings00 Ratings
VPN9.710 Ratings00 Ratings
High Availability9.99 Ratings00 Ratings
Stateful Inspection9.88 Ratings00 Ratings
Proxy Server9.04 Ratings00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Barracuda CloudGen Firewall
-
Ratings
Bitdefender GravityZone
8.6
58 Ratings
1% above category average
Anti-Exploit Technology00 Ratings9.054 Ratings
Endpoint Detection and Response (EDR)00 Ratings10.054 Ratings
Centralized Management00 Ratings8.058 Ratings
Hybrid Deployment Support00 Ratings6.037 Ratings
Infection Remediation00 Ratings10.053 Ratings
Vulnerability Management00 Ratings7.052 Ratings
Malware Detection00 Ratings10.058 Ratings
Best Alternatives
Barracuda CloudGen FirewallBitdefender GravityZone
Small Businesses
pfSense
pfSense
Score 9.6 out of 10
ESET PROTECT
ESET PROTECT
Score 9.1 out of 10
Medium-sized Companies
pfSense
pfSense
Score 9.6 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
Enterprises
Palo Alto Networks Next-Generation Firewalls - PA Series
Palo Alto Networks Next-Generation Firewalls - PA Series
Score 9.3 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.2 out of 10
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User Ratings
Barracuda CloudGen FirewallBitdefender GravityZone
Likelihood to Recommend
10.0
(14 ratings)
9.0
(67 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
5.5
(1 ratings)
7.3
(2 ratings)
Support Rating
6.0
(4 ratings)
5.6
(54 ratings)
User Testimonials
Barracuda CloudGen FirewallBitdefender GravityZone
Likelihood to Recommend
Barracuda Networks, Inc.
I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.
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Bitdefender
It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
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Pros
Barracuda Networks, Inc.
  • The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
  • Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
  • Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
  • We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
  • Integration with Active Directory makes it easy to identify users activities in logs.
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Bitdefender
  • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
  • The cloud-based console provides for easy computer management and deployment.
  • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
  • Computers can be grouped into different categories, with different policies automatically deployed to each category.
  • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
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Cons
Barracuda Networks, Inc.
  • Very complex and steep learning curve to get up to speed.
  • Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build.
  • Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve.
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Bitdefender
  • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
  • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
  • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
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Likelihood to Renew
Barracuda Networks, Inc.
No answers on this topic
Bitdefender
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
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Usability
Barracuda Networks, Inc.
Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.
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Bitdefender
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
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Support Rating
Barracuda Networks, Inc.
I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
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Bitdefender
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
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Alternatives Considered
Barracuda Networks, Inc.
Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
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Bitdefender
We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
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Return on Investment
Barracuda Networks, Inc.
  • We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
  • The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
  • I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.
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Bitdefender
  • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
  • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
  • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
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ScreenShots

Barracuda CloudGen Firewall Screenshots

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