36 Ratings
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Score 8.4 out of 100
Top Rated
132 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Firewall

    7.9

    Barracuda CloudGen Firewall

    79%

    Bitdefender GravityZone

    Feature Set Not Supported
    N/A
    Barracuda CloudGen Firewall ranks higher in 11/11 features

    Identification Technologies

    7.8
    78%
    8 Ratings
    N/A
    0 Ratings

    Visualization Tools

    6.9
    69%
    8 Ratings
    N/A
    0 Ratings

    Content Inspection

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Policy-based Controls

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    Active Directory and LDAP

    7.6
    76%
    9 Ratings
    N/A
    0 Ratings

    Firewall Management Console

    8.4
    84%
    9 Ratings
    N/A
    0 Ratings

    Reporting and Logging

    7.0
    70%
    9 Ratings
    N/A
    0 Ratings

    VPN

    8.6
    86%
    8 Ratings
    N/A
    0 Ratings

    High Availability

    7.7
    77%
    8 Ratings
    N/A
    0 Ratings

    Stateful Inspection

    7.9
    79%
    7 Ratings
    N/A
    0 Ratings

    Proxy Server

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Endpoint Security

    Barracuda CloudGen Firewall

    Feature Set Not Supported
    N/A
    8.8

    Bitdefender GravityZone

    88%
    Bitdefender GravityZone ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    9.1
    91%
    54 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    9.1
    91%
    53 Ratings

    Centralized Management

    N/A
    0 Ratings
    9.0
    90%
    58 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    7.7
    77%
    36 Ratings

    Infection Remediation

    N/A
    0 Ratings
    8.7
    87%
    53 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    8.6
    86%
    52 Ratings

    Malware Detection

    N/A
    0 Ratings
    9.4
    94%
    58 Ratings

    Attribute Ratings

    • Bitdefender GravityZone is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    6.5

    Barracuda CloudGen Firewall

    65%
    12 Ratings
    8.4

    Bitdefender GravityZone

    84%
    67 Ratings

    Likelihood to Renew

    Barracuda CloudGen Firewall

    N/A
    0 Ratings
    9.0

    Bitdefender GravityZone

    90%
    1 Rating

    Usability

    5.5

    Barracuda CloudGen Firewall

    55%
    1 Rating
    7.3

    Bitdefender GravityZone

    73%
    2 Ratings

    Support Rating

    6.3

    Barracuda CloudGen Firewall

    63%
    6 Ratings
    6.4

    Bitdefender GravityZone

    64%
    88 Ratings

    Likelihood to Recommend

    Barracuda Networks, Inc.

    I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.
    Read full review

    Bitdefender

    It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
    Read full review

    Pros

    Barracuda Networks, Inc.

    • The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
    • Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
    • Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
    • We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
    • Integration with Active Directory makes it easy to identify users activities in logs.
    Read full review

    Bitdefender

    • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
    • The cloud-based console provides for easy computer management and deployment.
    • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
    • Computers can be grouped into different categories, with different policies automatically deployed to each category.
    • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
    Read full review

    Cons

    Barracuda Networks, Inc.

    • Very complex and steep learning curve to get up to speed.
    • Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build.
    • Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve.
    Read full review

    Bitdefender

    • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
    • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
    • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
    Read full review

    Pricing Details

    Barracuda CloudGen Firewall

    Starting Price

    Editions & Modules

    Barracuda CloudGen Firewall editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Bitdefender GravityZone

      Starting Price

      Editions & Modules

      Bitdefender GravityZone editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Barracuda Networks, Inc.

        No answers on this topic

        Bitdefender

        It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
        Read full review

        Usability

        Barracuda Networks, Inc.

        Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.
        Read full review

        Bitdefender

        The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
        Read full review

        Support Rating

        Barracuda Networks, Inc.

        I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
        Read full review

        Bitdefender

        Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
        Read full review

        Alternatives Considered

        Barracuda Networks, Inc.

        Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
        Read full review

        Bitdefender

        We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
        Read full review

        Return on Investment

        Barracuda Networks, Inc.

        • We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
        • The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
        • I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.
        Read full review

        Bitdefender

        • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
        • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
        • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
        Read full review

        Screenshots

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