What users are saying about
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1147 Ratings
18 Ratings

Basecamp

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1147 Ratings
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Score 8.4 out of 100
18 Ratings
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Score 9.7 out of 100

Feature Set Ratings

    Project Management

    7.8

    Basecamp

    78%

    FunctionFox

    Feature Set Not Supported
    N/A
    Basecamp ranks higher in 14/14 features

    Task Management

    8.2
    82%
    112 Ratings
    N/A
    0 Ratings

    Resource Management

    7.8
    78%
    93 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.2
    72%
    38 Ratings
    N/A
    0 Ratings

    Scheduling

    8.3
    83%
    89 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.6
    66%
    66 Ratings
    N/A
    0 Ratings

    Team Collaboration

    8.6
    86%
    112 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    7.5
    75%
    46 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    8.0
    80%
    42 Ratings
    N/A
    0 Ratings

    Document Management

    7.8
    78%
    106 Ratings
    N/A
    0 Ratings

    Email integration

    7.9
    79%
    93 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.6
    86%
    91 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    7.1
    71%
    42 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    7.4
    74%
    52 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    7.8
    78%
    38 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    7.6

    Basecamp

    76%

    FunctionFox

    Feature Set Not Supported
    N/A
    Basecamp ranks higher in 4/4 features

    Quotes/estimates

    7.9
    79%
    29 Ratings
    N/A
    0 Ratings

    Invoicing

    6.7
    67%
    25 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.2
    82%
    33 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.7
    77%
    27 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Basecamp is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating
    • FunctionFox is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.4

    Basecamp

    84%
    139 Ratings
    10.0

    FunctionFox

    100%
    13 Ratings

    Likelihood to Renew

    10.0

    Basecamp

    100%
    27 Ratings
    3.0

    FunctionFox

    30%
    4 Ratings

    Usability

    7.8

    Basecamp

    78%
    15 Ratings
    4.0

    FunctionFox

    40%
    1 Rating

    Availability

    10.0

    Basecamp

    100%
    10 Ratings

    FunctionFox

    N/A
    0 Ratings

    Performance

    7.3

    Basecamp

    73%
    8 Ratings

    FunctionFox

    N/A
    0 Ratings

    Support Rating

    8.6

    Basecamp

    86%
    55 Ratings
    8.0

    FunctionFox

    80%
    2 Ratings

    Online Training

    5.0

    Basecamp

    50%
    1 Rating

    FunctionFox

    N/A
    0 Ratings

    Implementation Rating

    7.7

    Basecamp

    77%
    8 Ratings
    5.0

    FunctionFox

    50%
    2 Ratings

    Likelihood to Recommend

    Basecamp

    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Andrea Hester | TrustRadius Reviewer

    FunctionFox

    If you are trying to track time across teams or functions, that is really what FunctionFox is designed for. I think this would work better for individual, smaller teams with similar tasks and activities, instead of for larger companies with more complex organizational operations. If you are just getting started with time tracking, this could be a good place to start.
    Anonymous | TrustRadius Reviewer

    Pros

    Basecamp

    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Anonymous | TrustRadius Reviewer

    FunctionFox

    • With only a couple clicks I can still easily pull reports by employee on a weekly basis which provide the information I need to run payroll.
    • I pull reports by client each month for our monthly client billings, which we have broken down by project so I can easily see how our time was spent on their account.
    • We set a budget for the approved number of hours we can apply to any one project for the month, and the system provides the project manager with a warning as the limit comes near. That function has been fantastic!
    • FunctionFox's Help Desk personnel are wonderful, providing an exceptionally personalized experience. They take their time, and will even schedule a call to go into greater depth, such as an entire account review just to ensure you're able to use all the product features to your company's best advantage. Our entire team jumped on a half hour call a couple months ago, and she answered ALL of our questions, including providing us with info on some features we hadn't realized even existed.
    Anonymous | TrustRadius Reviewer

    Cons

    Basecamp

    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Heather Miller | TrustRadius Reviewer

    FunctionFox

    • The function of the site is not as user-friendly as others, it's sometimes hard to find certain projects and organize data in order to track effectively. I would often need to download/export reports.
    • Sometimes a project would accidentally be created twice and hours billed to two separate projects for the same thing. Which made tracking and billing increasingly difficult.
    • Little to no organization of projects for billing and finance purposes, which makes it hard when we conduct billing as there is not a clear way to know if a project is complete, ongoing, rejected etc.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Basecamp

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $99 per month

    Basecamp Editions & Modules

    Edition
    Basecamp PersonalFree1
    Basecamp Business$992
    1. Limited Capabilities
    2. Per Month [Unlimited Users]
    Additional Pricing Details

    FunctionFox

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $5 per user

    FunctionFox Editions & Modules

    Edition
    FunctionFox Classic$51
    FunctionFox Premier$101
    FunctionFox In-House$201
    1. per user
    Modules
    TimeFox Lite$20
    TimeFox Classic$5
    TimeFox Premier$10
    TimeFox In-House$15
    1. none
    Additional Pricing Details
    No hidden fees. All customer support, and regular upgrades are included free of charge.

    Likelihood to Renew

    Basecamp

    Basecamp 10.0
    Based on 27 answers
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Anonymous | TrustRadius Reviewer

    FunctionFox

    FunctionFox 3.0
    Based on 4 answers
    All of my employees are used to it and introducing a new software to them requires them to get trained again increasing the costs. TimeFox is an easy to use and understand software. Another advantage of TimeFox is that is an online software and I can access it whenever I want to.
    Sanket Patel | TrustRadius Reviewer

    Usability

    Basecamp

    Basecamp 7.8
    Based on 15 answers
    Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
    Anonymous | TrustRadius Reviewer

    FunctionFox

    FunctionFox 4.0
    Based on 1 answer
    It's a good tool for tracking hours and overall budget. It does not give you insight into why there are those hours, or what part of the project has over burned. The tool is also tough to export reports and find the correct information throughout. Not only this, but I also have a hard time changing project details - there's no real easy way to and there's a larger room for error
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Basecamp

    Basecamp 10.0
    Based on 10 answers
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Lisa Keyser | TrustRadius Reviewer

    FunctionFox

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Basecamp

    Basecamp 8.6
    Based on 55 answers
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Anthony Burke | TrustRadius Reviewer

    FunctionFox

    FunctionFox 8.0
    Based on 2 answers
    I haven't used FunctionFox for a lot of support requests. On the times that i've been having issues I've had the issue resolved within a day, most questions I have had i've been able to source answers online or from a colleague. From what I have experienced the support team seems great.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Basecamp

    Basecamp 7.7
    Based on 8 answers
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
    Jenni Waggoner | TrustRadius Reviewer

    FunctionFox

    FunctionFox 5.0
    Based on 2 answers
    Unsure on implementation of FunctionFox - was before my time at the company. Everyone at the company had a good understanding of the product and how to use it by the time I joined. My understanding is we implemented ourselves with a few training sessions for the creative team and adding hours as well as training for the account team to add projects
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Basecamp

    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Blake Baron | TrustRadius Reviewer

    FunctionFox

    When we were looking for software we tested several, and FunctionFox was hands down the best value. While there are other options, and each company is different, nothing could come close to filling our needs the way FunctionFox has. The money we spend has been returned several times over.
    Travis Brown | TrustRadius Reviewer

    Return on Investment

    Basecamp

    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Elizabeth Hyman | TrustRadius Reviewer

    FunctionFox

    • FunctionFox pays for itself just about every month in terms of how much more I am able to bill than before I started using the software, and how much less time I need to spend on non-billable admin tasks. I used to create invoices based mostly on what sounded fair, rather than on accurate time & cost records. I'm sure my clients loved it, but it wasn't healthy for my business. Now I base invoices on actual time and expense records, and end up with more money in my pocket.
    • It's not tangible, but FunctionFox has improved my ability to communicate with clients, and with freelance partners when I'm involved in a collaborative project. I can anticipate and discuss potential budget or delivery deadline overruns before they occur. The goodwill this builds has had a tremendously positive impact on client and partnership relations.
    • I fell into freelancing without a lot of experience running a business. FunctionFox has been a great teacher, helping me think through many issues that I wouldn't have even recognized as important. It is simple to use, with a UI that is neither intimidating nor overwhelming, and it has been super flexible in terms of molding it to suit the way I work.
    Anonymous | TrustRadius Reviewer

    Screenshots

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