TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.6 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    JobNimbus

    Score8.8 out of 10
    N/AJobNimbus is a mobile customer relationship management (CRM) solution.N/A
    Pricing
    BasecampJobNimbus
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Early
    --
    Growing
    --
    Established
    --
    Offerings
    Pricing Offerings
    BasecampJobNimbus
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    BasecampJobNimbus
    Considered Both Products
    37signals
    No answer on this topic
    JobNimbus
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    50 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    48 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    No answers on this topic
    Features
    BasecampJobNimbus
    Project Management
    Comparison of Project Management features of Basecamp and JobNimbus
    Feature
    Basecamp
    8.9
    124 Ratings
    15% above category average
    JobNimbus
    -
    Ratings
    Task Management9.1123 Ratings00 Ratings
    Resource Management9.3103 Ratings00 Ratings
    Gantt Charts7.243 Ratings00 Ratings
    Scheduling8.899 Ratings00 Ratings
    Workflow Automation9.372 Ratings00 Ratings
    Team Collaboration9.6123 Ratings00 Ratings
    Support for Agile Methodology9.751 Ratings00 Ratings
    Support for Waterfall Methodology8.748 Ratings00 Ratings
    Document Management9.6115 Ratings00 Ratings
    Email integration8.2101 Ratings00 Ratings
    Mobile Access8.7100 Ratings00 Ratings
    Timesheet Tracking9.148 Ratings00 Ratings
    Change request and Case Management9.558 Ratings00 Ratings
    Budget and Expense Management8.442 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and JobNimbus
    Feature
    Basecamp
    8.0
    42 Ratings
    4% above category average
    JobNimbus
    -
    Ratings
    Quotes/estimates10.030 Ratings00 Ratings
    Invoicing10.026 Ratings00 Ratings
    Project & financial reporting8.034 Ratings00 Ratings
    Integration with accounting software4.028 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Basecamp and JobNimbus
    Feature
    Basecamp
    -
    Ratings
    JobNimbus
    7.8
    1 Ratings
    0% below category average
    Customer data management / contact management00 Ratings7.01 Ratings
    Workflow management00 Ratings9.01 Ratings
    Opportunity management00 Ratings7.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.01 Ratings
    Contract management00 Ratings9.01 Ratings
    Interaction tracking00 Ratings8.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Basecamp and JobNimbus
    Feature
    Basecamp
    -
    Ratings
    JobNimbus
    8.3
    1 Ratings
    8% above category average
    Task management00 Ratings9.01 Ratings
    Billing and invoicing management00 Ratings8.01 Ratings
    Reporting00 Ratings8.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Basecamp and JobNimbus
    Feature
    Basecamp
    -
    Ratings
    JobNimbus
    9.0
    1 Ratings
    16% above category average
    Pipeline visualization00 Ratings9.01 Ratings
    Customizable reports00 Ratings9.01 Ratings
    Customization
    Comparison of Customization features of Basecamp and JobNimbus
    Feature
    Basecamp
    -
    Ratings
    JobNimbus
    7.0
    1 Ratings
    9% below category average
    Custom fields00 Ratings7.01 Ratings
    Custom objects00 Ratings7.01 Ratings
    API for custom integration00 Ratings7.01 Ratings
    Platform
    Comparison of Platform features of Basecamp and JobNimbus
    Feature
    Basecamp
    -
    Ratings
    JobNimbus
    9.0
    1 Ratings
    17% above category average
    Mobile access00 Ratings9.01 Ratings
    Security
    Comparison of Security features of Basecamp and JobNimbus
    Feature
    Basecamp
    -
    Ratings
    JobNimbus
    7.0
    1 Ratings
    18% below category average
    Role-based user permissions00 Ratings7.01 Ratings
    Best Alternatives
    BasecampJobNimbus
    Small Businesses
    Any.do
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BasecampJobNimbus
    Likelihood to Recommend
    9.9
    (150 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    1.0
    (1 ratings)
    Usability
    9.3
    (20 ratings)
    9.0
    (1 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (28 ratings)
    9.0
    (1 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    9.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BasecampJobNimbus
    Likelihood to Recommend
    37signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    JobNimbus
    It was a great fit while we were a smaller company with simple tasks and jobs. As we grew we realized we needed more from our CRM.
    Incentivized
    Read full review
    Pros
    37signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    JobNimbus
    • Training new customers on how to use
    • Adjustable interface
    • Easy to use
    • Works with Quickbooks
    • You can create work orders and invoices through JobNimbus
    Incentivized
    Read full review
    Cons
    37signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    JobNimbus
    • We couldn't adjust what certain things were called (ie what we called "work order" internally were called "job estimates" on JobNimbus)
    • The price went up from when we first started using
    • It lacked in project management options as our company grew in size
    • It wasn't simple to lower the user count; the subscription needed to be changed.
    Incentivized
    Read full review
    Likelihood to Renew
    37signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    JobNimbus
    We enjoyed JobNimbus while we were a smaller company and our projects didn't have many needs. We've moved on to a larger CRM that can assist and support our team fully.
    Incentivized
    Read full review
    Usability
    37signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    JobNimbus
    It was simple to use and learn for a semi-tech savvy user
    Incentivized
    Read full review
    Reliability and Availability
    37signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    JobNimbus
    No answers on this topic
    Support Rating
    37signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    JobNimbus
    Everyone was very helpful when we contacted support
    Incentivized
    Read full review
    Implementation Rating
    37signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    JobNimbus
    We had two people, myself included, learn everything we could during the setup of our initial interface setup. We became the "masters" of the software so other employees had someone to go to internally with any issues or questions.
    Incentivized
    Read full review
    Alternatives Considered
    37signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    JobNimbus
    We spent 2.5 years with JobNimbus until we got too big for the app. Though it is very customizable, our growing company needed more and decided to move to monday.com.
    Incentivized
    Read full review
    Return on Investment
    37signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
    JobNimbus
    • JobNimbus did a great job helping us stay organized
    • It gave a great "big Picture" view of our projects
    • It integrated well with other apps we used
    Incentivized
    Read full review
    ScreenShots

    JobNimbus Screenshots

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