What users are saying about
1187 Ratings
7 Ratings
1187 Ratings
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Score 8.3 out of 100
7 Ratings
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Score 9.8 out of 100

Feature Set Ratings

  • Basecamp ranks higher in 1 feature set: Project Management

Project Management

7.8

Basecamp

78%
7.4

Taskworld

74%
Basecamp ranks higher in 9/14 features

Task Management

8.4
84%
115 Ratings
8.8
88%
2 Ratings

Resource Management

7.9
79%
96 Ratings
7.0
70%
1 Rating

Gantt Charts

7.2
72%
39 Ratings
N/A
0 Ratings

Scheduling

8.0
80%
92 Ratings
9.0
90%
1 Rating

Workflow Automation

6.7
67%
67 Ratings
8.0
80%
1 Rating

Team Collaboration

8.7
87%
115 Ratings
9.2
92%
2 Ratings

Support for Agile Methodology

7.6
76%
48 Ratings
6.9
69%
2 Ratings

Support for Waterfall Methodology

7.8
78%
44 Ratings
5.0
50%
1 Rating

Document Management

7.8
78%
108 Ratings
5.5
55%
2 Ratings

Email integration

8.0
80%
95 Ratings
7.0
70%
1 Rating

Mobile Access

8.5
85%
94 Ratings
7.5
75%
2 Ratings

Timesheet Tracking

7.3
73%
43 Ratings
8.0
80%
1 Rating

Change request and Case Management

7.3
73%
54 Ratings
7.0
70%
1 Rating

Budget and Expense Management

7.6
76%
39 Ratings
N/A
0 Ratings

Professional Services Automation

7.7

Basecamp

77%

Taskworld

Feature Set Not Supported
N/A
Basecamp ranks higher in 4/4 features

Quotes/estimates

8.0
80%
29 Ratings
N/A
0 Ratings

Invoicing

6.7
67%
25 Ratings
N/A
0 Ratings

Project & financial reporting

8.2
82%
34 Ratings
N/A
0 Ratings

Integration with accounting software

7.8
78%
27 Ratings
N/A
0 Ratings

Attribute Ratings

  • Basecamp is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.5

Basecamp

85%
141 Ratings
5.7

Taskworld

57%
2 Ratings

Likelihood to Renew

10.0

Basecamp

100%
26 Ratings

Taskworld

N/A
0 Ratings

Usability

7.8

Basecamp

78%
15 Ratings

Taskworld

N/A
0 Ratings

Availability

10.0

Basecamp

100%
10 Ratings

Taskworld

N/A
0 Ratings

Performance

7.3

Basecamp

73%
8 Ratings

Taskworld

N/A
0 Ratings

Support Rating

8.6

Basecamp

86%
55 Ratings
4.7

Taskworld

47%
4 Ratings

Online Training

5.0

Basecamp

50%
1 Rating

Taskworld

N/A
0 Ratings

Implementation Rating

7.7

Basecamp

77%
8 Ratings

Taskworld

N/A
0 Ratings

Configurability

8.0

Basecamp

80%
1 Rating

Taskworld

N/A
0 Ratings

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review

Taskworld Inc.

I don't know anything about pricing, but if Taskworld were an inexpensive choice I would say it works fairly well for small to mid-sized companies with complex workflows. It's great for managing tasks that move through multiple-stage pipelines that aren't necessarily linear. However, depending on the price it's not worth the spend for all the technical difficulties it brought. Our company was relatively small (60 employees) and yet we constantly faced "server issues" and bugs and even software-wide crashes that seriously impacted our ability to do business. If you choose to go with Taskworld, be sure you have a solid disaster-management plan in place just in case, because chances are you'll experience bugs on a weekly basis
Read full review

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review

Taskworld Inc.

  • Task Management - It's super easy to track progress on Taskworld. If your team keeps up with it, you'll never wonder where in the project someone is, because it's marked.
  • Project checklists - Having these to organize out smaller portions of the tasks makes everything so much easier and helps keep track of progress.
Read full review

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Taskworld Inc.

  • Taskworld crashed ALL THE TIME. It was so frustrating. You'd notice certain functions not working (like adding an additional location or reassigning a task) and then the whole thing would go down. We lost at least 3 individual business days due to Taskworld acting up.
  • We often requested features and bug fixes that took forever to be resolved. Taskworld staff was responsive, but issues took too long to resolve. As a small example, the GIF functionality of chat and task communication was down for weeks with no explanation.
  • Small glitches were frequent and obnoxious. We had to clear caches all the time in hopes that we'd be able to use Taskworld the way it was intended. There were many times employees didn't get notified of their "@ mentions" or weren't seeing notifications at all. It was a nightmare of death by a thousand cuts.
Read full review

Pricing Details

Basecamp

Starting Price

$99 per month

Editions & Modules

Basecamp editions and modules pricing
EditionModules
Basecamp PersonalFree1
Basecamp Business992

Footnotes

  1. Limited Capabilities
  2. Per Month [Unlimited Users]

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Taskworld

Starting Price

$0

Editions & Modules

Taskworld editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Basecamp

    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review

    Taskworld Inc.

    No answers on this topic

    Usability

    Basecamp

    Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
    Read full review

    Taskworld Inc.

    No answers on this topic

    Reliability and Availability

    Basecamp

    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Read full review

    Taskworld Inc.

    No answers on this topic

    Support Rating

    Basecamp

    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Read full review

    Taskworld Inc.

    I can't say too much about the support we've gotten from Taskworld, because we haven't needed it. There haven't been any issues we've to have to reach out about because it works too well. Given the quality of the application, I'm sure the quality of the support follows.
    Read full review

    Implementation Rating

    Basecamp

    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review

    Taskworld Inc.

    No answers on this topic

    Alternatives Considered

    Basecamp

    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Read full review

    Taskworld Inc.

    We used Basecamp very briefly before switching over to Taskworld. Basecamp wasn't nearly as dynamic as Taskworld and served more as a static archive than an active workflow software.
    Read full review

    Return on Investment

    Basecamp

    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Read full review

    Taskworld Inc.

    • Efficient task assigning and management
    • No stories left behind! It's too easy to track what's been worked on.
    Read full review

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