What users are saying about
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Top Rated
1066 Ratings
7 Ratings

Basecamp

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Top Rated
1066 Ratings
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Score 8.3 out of 100
7 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Taskworld

I don't know anything about pricing, but if Taskworld were an inexpensive choice I would say it works fairly well for small to mid-sized companies with complex workflows. It's great for managing tasks that move through multiple-stage pipelines that aren't necessarily linear. However, depending on the price it's not worth the spend for all the technical difficulties it brought. Our company was relatively small (60 employees) and yet we constantly faced "server issues" and bugs and even software-wide crashes that seriously impacted our ability to do business. If you choose to go with Taskworld, be sure you have a solid disaster-management plan in place just in case, because chances are you'll experience bugs on a weekly basis
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Taskworld
7.3
Task Management
Basecamp
8.1
Taskworld
8.7
Resource Management
Basecamp
7.8
Taskworld
7.0
Gantt Charts
Basecamp
7.5
Taskworld
Scheduling
Basecamp
8.1
Taskworld
9.0
Workflow Automation
Basecamp
7.0
Taskworld
8.0
Team Collaboration
Basecamp
8.5
Taskworld
9.1
Support for Agile Methodology
Basecamp
7.5
Taskworld
6.5
Support for Waterfall Methodology
Basecamp
8.0
Taskworld
5.0
Document Management
Basecamp
7.9
Taskworld
5.3
Email integration
Basecamp
7.8
Taskworld
7.0
Mobile Access
Basecamp
8.4
Taskworld
7.3
Timesheet Tracking
Basecamp
7.3
Taskworld
8.0
Change request and Case Management
Basecamp
7.6
Taskworld
7.0
Budget and Expense Management
Basecamp
7.8
Taskworld

Professional Services Automation

Basecamp
7.7
Taskworld
Quotes/estimates
Basecamp
8.0
Taskworld
Invoicing
Basecamp
7.2
Taskworld
Project & financial reporting
Basecamp
7.9
Taskworld
Integration with accounting software
Basecamp
7.6
Taskworld

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Taskworld

  • Task Management - It's super easy to track progress on Taskworld. If your team keeps up with it, you'll never wonder where in the project someone is, because it's marked.
  • Project checklists - Having these to organize out smaller portions of the tasks makes everything so much easier and helps keep track of progress.
Anonymous | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Taskworld

  • Taskworld crashed ALL THE TIME. It was so frustrating. You'd notice certain functions not working (like adding an additional location or reassigning a task) and then the whole thing would go down. We lost at least 3 individual business days due to Taskworld acting up.
  • We often requested features and bug fixes that took forever to be resolved. Taskworld staff was responsive, but issues took too long to resolve. As a small example, the GIF functionality of chat and task communication was down for weeks with no explanation.
  • Small glitches were frequent and obnoxious. We had to clear caches all the time in hopes that we'd be able to use Taskworld the way it was intended. There were many times employees didn't get notified of their "@ mentions" or weren't seeing notifications at all. It was a nightmare of death by a thousand cuts.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Taskworld

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Taskworld

No score
No answers yet
No answers on this topic

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Taskworld

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.4
Based on 29 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Taskworld

Taskworld 5.3
Based on 3 answers
I can't say too much about the support we've gotten from Taskworld, because we haven't needed it. There haven't been any issues we've to have to reach out about because it works too well. Given the quality of the application, I'm sure the quality of the support follows.
Anonymous | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Taskworld

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Taskworld

We used Basecamp very briefly before switching over to Taskworld. Basecamp wasn't nearly as dynamic as Taskworld and served more as a static archive than an active workflow software.
Anonymous | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Taskworld

  • Efficient task assigning and management
  • No stories left behind! It's too easy to track what's been worked on.
Anonymous | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Taskworld

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Taskworld Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Basecamp
8.3
Taskworld
5.4

Likelihood to Renew

Basecamp
10.0
Taskworld

Usability

Basecamp
7.8
Taskworld

Reliability and Availability

Basecamp
10.0
Taskworld

Performance

Basecamp
7.3
Taskworld

Support Rating

Basecamp
8.4
Taskworld
5.3

Online Training

Basecamp
5.0
Taskworld

Implementation Rating

Basecamp
7.7
Taskworld

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