Basecamp vs. ZenTao

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.0 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
ZenTao
Score 8.0 out of 10
N/A
Product management: product, story, backlog, plan, release and roadmap Project management: project, Sprint, task, build and burndown chart Test management: bug, test case, test request and test result CI: Jenkins integration, automation testing, ZTF Document management: product document library, project document library and customized document library Work management: todo management and my task/ bug/ story/ project Company management:…N/A
Pricing
BasecampZenTao
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
No answers on this topic
Offerings
Pricing Offerings
BasecampZenTao
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
BasecampZenTao
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
6.5
121 Ratings
15% below category average
ZenTao
8.0
4 Ratings
6% above category average
Task Management7.9120 Ratings8.14 Ratings
Resource Management7.0101 Ratings8.62 Ratings
Gantt Charts1.941 Ratings7.94 Ratings
Scheduling5.896 Ratings6.54 Ratings
Workflow Automation6.171 Ratings7.84 Ratings
Team Collaboration8.3120 Ratings8.04 Ratings
Support for Agile Methodology5.150 Ratings8.94 Ratings
Support for Waterfall Methodology5.046 Ratings8.02 Ratings
Document Management8.3112 Ratings8.14 Ratings
Email integration6.298 Ratings7.64 Ratings
Mobile Access8.398 Ratings7.24 Ratings
Timesheet Tracking8.146 Ratings00 Ratings
Change request and Case Management6.256 Ratings9.14 Ratings
Budget and Expense Management7.040 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
6.8
41 Ratings
9% below category average
ZenTao
-
Ratings
Quotes/estimates8.329 Ratings00 Ratings
Invoicing6.925 Ratings00 Ratings
Project & financial reporting8.034 Ratings00 Ratings
Integration with accounting software4.028 Ratings00 Ratings
Best Alternatives
BasecampZenTao
Small Businesses
Stackby
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Score 9.5 out of 10
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Score 9.5 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
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Score 9.2 out of 10
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User Ratings
BasecampZenTao
Likelihood to Recommend
8.3
(147 ratings)
8.0
(4 ratings)
Likelihood to Renew
10.0
(26 ratings)
-
(0 ratings)
Usability
9.0
(17 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
-
(0 ratings)
Support Rating
8.8
(28 ratings)
-
(0 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampZenTao
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Nature Easy Soft
I am very glad about the working speed of this tool. The comfort and support it has provided us in project management are worth appreciating because Project management is a big deal and using ZenTao has made it easy and fun for us as we can as a team better collaborate. But some of its features need to be fixed.
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Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Nature Easy Soft
  • Story could be linked with product, sprint, test case, bug, which makes traceability so great.
  • Test module, with test case, case library, test request, test report, very detailed.
  • On-Premise available, the package is very small based on LAMPP
  • SaaS version even cheaper without your own IT maintenance support.
  • Price really affordable.
  • API call is easy, so that we could do customizations.
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Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Nature Easy Soft
  • The function of ZenTao mobile version is a little weak.
  • ZenTao users need to receive training before they start using the software, because for testers, the first use of the software may be a little complicated, and they cannot execute the same test case multiple times in the same test execution process.
  • Although there are many reports built in. But if you want to get the data yourself,You have to know how to write SQL to customize your reports, which can a little bit challenging.
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Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Nature Easy Soft
No answers on this topic
Usability
37 Signals
I would give it a ten but we have some very minor issues. Those have all been easy to work around and I still really like Basecamp. We also have trouble with some clients who can only handle email—but those are rare cases when technology is just not their thing.
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Nature Easy Soft
No answers on this topic
Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Nature Easy Soft
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Nature Easy Soft
No answers on this topic
Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Nature Easy Soft
No answers on this topic
Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Nature Easy Soft
ZenTao defines bugs, tasks, and stories separately, not just an ISSUE. I can oversee the development from creating a Product Backlog to releasing the increment. I can also collect and record product feedback from the client and share with my team.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Nature Easy Soft
  • We are delivering projects on time and can keep an eye on the progress of our projects.
  • My team and I can better communicate on a project.
  • As it is [in my experience], buggy it sometimes results in disturbing the whole working of our company.
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ScreenShots

ZenTao Screenshots

Screenshot of Dashboard. Overview of your product, projects, bugs, tasks, test, and todos.Screenshot of Task and timelineScreenshot of Git/SVN Repository and Jenkins integrationScreenshot of Drag and drop to manage todos.Screenshot of Report a bug and convert it to a story/task by one-click.Screenshot of Sprint overview.