Benefitfocus vs. Oracle PeopleSoft HCM vs. TribeHR (discontinued)

It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.

Incentivized

Oracle PeopleSoft HCM is great for onboarding new hires. The process, including some newer direct entry features, has been streamlined and made more intuitive. However, there is a steep learning curve for those who are completely unfamiliar with enterprise systems as a whole. In my experience, Oracle PeopleSoft HCM's updates have historically failed to improve the intuitiveness of navigation and features even through a move to a SaaS configuration in the cloud. This makes it hard to train new HR staff because there may be five different ways to accomplish the same thing and none of them are intuitive enough to just "figure out". This has been a bone of contention for me for all Oracle products for my entire 20+ year career, and it has never been fully addressed.

Incentivized

I think it's great for small companies to manage their basic HR functions if they do not have a dedicated department. I'm unsure of the capabilities it holds for a large company with multiple teams to organize and how the calendaring functions across departments. But, for our team of roughly 20 folks it is simple and straightforward.

Incentivized

• Enrollment Reports
• Customer Service
• File Feed Setup

Incentivized

• Oracle PeopleSoft HCM is one of the best product and has helped implement the complex Business functionalities in the Higher Education business in a very streamlined process.
• Oracle PeopleSoft HCM helped in moving from 34 different legacy system to one centralized system which helps immensely in maintaining the data and reporting purpose.
• Oracle PeopleSoft HCM also helps immensely in data analytics and trend analysis which helps immensely in preparing for the resourcing and planning for the peak season in advance and be better prepared to handle the quarterly on annual activities.

Incentivized

• Ad publication
• process streamlining
• scalability

Incentivized

• Great at selling their product but not keeping their promises.
• Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
• They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.

Incentivized

• We have issues with students using Time & Labor for multiple jobs, where time is incorrectly calculated, including negative balances where none exist.
• The application is complex and some areas, especially Time & Labor, are very difficult to troubleshoot. The overall level of complexity has increased over the years.
• We also use Campus Solutions and had to split apart HCM and CS, significantly increasing our maintenance overhead and creating inter-system issues that aren't always resolvable.
• Campus Solutions has developed a solution for managing preferred names and gender identity that is missing/ incompatible with the HCM product.

Incentivized

• I would like even more capabilities, but I think that has to do with how we are using the site.
• I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
• I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.

Incentivized

PeopleSoft HCM has provided a very flexible platform for our HR needs. The ability to add customizations to handle some of our unique business processes have been critical in the longevity of our PS HCM use. We've been able to handle a wide variety of business processes for multiple subsidiaries due to the ability to customize when needed.

Incentivized

Oracle HCM has been around for more thab a decade and is a preferred package to use for Human capital management.Ease with which upgrades happen and how updates are pushed has come thru a long way of improvement and research over the years.Oracle has moved toward cloud based architecture which will help in its customers keep at par with current industry trends.

Incentivized

I give this rating because we have had no issues in the area of the product's overall availability. In my opinion the resources are there when we need them and the features serve the purpose they are set to do. I feel things have gone really well as far as the availability of the product.

Incentivized

This is highly dependent on the server setup you implement. You need to make sure you've included enough hardware to support your users. Not enough power will quickly rear its ugly head. If you've got the correct setup, the product will operate quickly and provide a good user experience. Oracle is slowed down by certain realtime interfaces to other systems, but this can be addressed by your technical team relatively easily.

Incentivized

Overall support has been positive and Oracle has gladly sent out representatives to meet with our teams in person. Despite sometimes sow and inadequate fixes, their willingness to try and meet face to face helps give them a better name in our organization. Sometimes their people do not understand unique needs of the industry, and it can be a challenge to explain that one size does not fit all. Finding the appropriate IT support for our unique requests has been hit and miss.

Incentivized

In my opinion, training in Oracle PeopleSoft HCM is arduous at best. In my experience, there are numerous issues with creating training environments and that makes practice in a sandbox costly. I prefer asynchronous simulated environment training for this reason, but that costs even more due to the development and testing time needed to create that training. eLearning is always there with only the need to keep it up-to-date.

Incentivized

It was a great training tool and provided all of the necessary information we needed to implement the sites for our clients. We were provided with a great deal of resources in regards to Oracle CRM. We didn't have any issues with the training at all. The only thing I would say would that there could be more FAQ's for users to read through

Incentivized

When we implement Oracle and Taleo to different clients it typically goes pretty smoothly. When we do system upgrades we usually test the main issues the clients are having just to make sure there are not outstanding issues or errors. I don't have any examples where implementation went poorly. It typically goes well and clients are pleased with the final result. The only complaint would be the time it takes to implement

Incentivized

Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.

Incentivized

Oracle PeopleSoft HCM is not as good as SuccessFactors HCM. The look and feel of Oracle PeopleSoft HCM is still 'old school'. Cloud solutions can do more. SuccessFactors offers a great talent management, performance measurement, and employee development, while Oracle PeopleSoft HCM's core is employee records, benefits, and payroll.

Incentivized

We evaluated Greenhouse but went with net suite because we were already using some of the other NetSuite. Greenhouse seemed a bit easier to use. The others were a bit too small, didn't have the stretch to scale.

Incentivized

In my opinion I rate this high because we have had no issues in this area and so that is why I give it such a high rating. There is no issue with the product's overall scalability. In my opinion this has been a positive from my team and client's view.

Incentivized

• It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
• Bad impression on the benefits team to implement a program that didn't deliver.

Incentivized

• As a long time PeopleSoft user, my institution has found great advantages of being involved in the HCM realm such as first-hand information, a complete suite of solutions as well as regular updates to stay up with federal and state regulations.
• Ease of use of development, customization, maintenance and usage perspectives can lead to a better management of financial resources, that minimizes expenditure while providing all necessary resources.
• Opportunities to provide better customer service and meet organizational policies have to lead to a positive outlook on the tool and its features.

Incentivized

• As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
• It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
• It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.

Incentivized