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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BeyondTrust Privileged Remote Access

    Score9.1 out of 10
    N/ABeyondTrust Privileged Remote Access enables security professionals to control, monitor, and manage access to critical systems by privileged users and third-party vendors (e.g. authorized employees, contractors, etc). BeyondTrust's approach is designed to allow companies to quickly gain control of system access and protect themselves against cyberattacks without requiring time-consuming process changes. Features for secure access, vault credentials, and audit…N/A

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    BeyondTrust Privileged Remote AccessZoom Workplace
    Editions & Modules
    No answers on this topic
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    BeyondTrust Privileged Remote AccessZoom Workplace
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    BeyondTrust Privileged Remote AccessZoom Workplace
    Considered Both Products
    BeyondTrust
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    327 Answers
    Features
    BeyondTrust Privileged Remote AccessZoom Workplace
    Remote Administration
    Comparison of Remote Administration features of BeyondTrust Privileged Remote Access and Zoom Workplace
    Feature
    BeyondTrust Privileged Remote Access
    9.7
    1 Ratings
    21% above category average
    Zoom Workplace
    -
    Ratings
    Screen sharing9.01 Ratings00 Ratings
    Instant message9.01 Ratings00 Ratings
    Over-the-Internet remote session10.01 Ratings00 Ratings
    Initiate remote control from mobile9.01 Ratings00 Ratings
    Remote management of servers & workstations10.01 Ratings00 Ratings
    Remote Active Directory® management10.01 Ratings00 Ratings
    Centralized management dashboard10.01 Ratings00 Ratings
    Session record10.01 Ratings00 Ratings
    Multi-platform remote control10.01 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of BeyondTrust Privileged Remote Access and Zoom Workplace
    Feature
    BeyondTrust Privileged Remote Access
    -
    Ratings
    Zoom Workplace
    8.5
    1005 Ratings
    1% above category average
    High quality audio00 Ratings8.8997 Ratings
    High quality video00 Ratings8.9997 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of BeyondTrust Privileged Remote Access and Zoom Workplace
    Feature
    BeyondTrust Privileged Remote Access
    -
    Ratings
    Zoom Workplace
    8.7
    1005 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31004 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of BeyondTrust Privileged Remote Access and Zoom Workplace
    Feature
    BeyondTrust Privileged Remote Access
    -
    Ratings
    Zoom Workplace
    8.7
    1011 Ratings
    1% above category average
    Calendar integration00 Ratings9.0922 Ratings
    Meeting initiation00 Ratings9.1985 Ratings
    Record meetings / events00 Ratings9.2960 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of BeyondTrust Privileged Remote Access and Zoom Workplace
    Feature
    BeyondTrust Privileged Remote Access
    -
    Ratings
    Zoom Workplace
    8.5
    873 Ratings
    2% above category average
    Live chat00 Ratings9.1855 Ratings
    Online Events Security
    Comparison of Online Events Security features of BeyondTrust Privileged Remote Access and Zoom Workplace
    Feature
    BeyondTrust Privileged Remote Access
    -
    Ratings
    Zoom Workplace
    8.9
    863 Ratings
    11% above category average
    User authentication00 Ratings8.9754 Ratings
    Participant roles & permissions00 Ratings8.7828 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of BeyondTrust Privileged Remote Access and Zoom Workplace
    Feature
    BeyondTrust Privileged Remote Access
    -
    Ratings
    Zoom Workplace
    8.1
    235 Ratings
    5% below category average
    Hosted PBX00 Ratings8.3111 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8140 Ratings
    Directory of employee names00 Ratings8.2217 Ratings
    Call Management
    Comparison of Call Management features of BeyondTrust Privileged Remote Access and Zoom Workplace
    Feature
    BeyondTrust Privileged Remote Access
    -
    Ratings
    Zoom Workplace
    8.2
    263 Ratings
    6% below category average
    Answering rules00 Ratings8.6191 Ratings
    Call recording00 Ratings8.7239 Ratings
    Call park00 Ratings7.9146 Ratings
    Call screening00 Ratings8.0164 Ratings
    Message alerts00 Ratings8.2209 Ratings
    Business SMS/External Messaging00 Ratings8.0134 Ratings
    Voicemail Transcription00 Ratings8.0182 Ratings
    Mobile apps
    Comparison of Mobile apps features of BeyondTrust Privileged Remote Access and Zoom Workplace
    Feature
    BeyondTrust Privileged Remote Access
    -
    Ratings
    Zoom Workplace
    8.9
    296 Ratings
    1% above category average
    Mobile app for iOS00 Ratings8.8262 Ratings
    Mobile app for Android00 Ratings8.9180 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of BeyondTrust Privileged Remote Access and Zoom Workplace
    Feature
    BeyondTrust Privileged Remote Access
    -
    Ratings
    Zoom Workplace
    8.7
    248 Ratings
    2% above category average
    Centralized communications management00 Ratings8.9198 Ratings
    Team messaging00 Ratings8.9213 Ratings
    Team document sharing00 Ratings8.6192 Ratings
    Call and meeting analytics00 Ratings8.4201 Ratings
    Best Alternatives
    BeyondTrust Privileged Remote AccessZoom Workplace
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Remote Desktop Manager
    Score9.6 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BeyondTrust Privileged Remote AccessZoom Workplace
    Likelihood to Recommend
    8.0
    (5 ratings)
    8.8
    (1069 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (27 ratings)
    Usability
    10.0
    (1 ratings)
    9.5
    (46 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (11 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    BeyondTrust Privileged Remote AccessZoom Workplace
    Likelihood to Recommend
    BeyondTrust
    BeyondTrust Privileged Remote Access is well suited to grand monitored privileged access to resources. It works in a proxy mode so end-users don't have direct access to servers. This can help prevent attacks on servers from users' machines since all the traffic to the servers goes through the Privileged Remote Access server which performs auth according to the policies. In cases where direct access to the servers/service from the end-user's machine is required, it is a little bit complicated to set up that kind of connection using protocol tunneling.
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    BeyondTrust
    • It's comprehensive, intelligent and easy to use.
    • It has lots of features i.e. it allows special commands to be used whereas the other programs don't allow them.
    • This tool is effective in allowing you to access all your applications through a single sign-on page.
    • Actively manage the ongoing operational use of network devices, hardware, and application access via Secure App.
    • Bomgar Privileged Access deploys on-premises via a hardened physical or virtual appliance, or through the Bomgar Secure Cloud.
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    BeyondTrust
    • One way to use it is by using a machine as an access proxy, this machine being Linux, has limitations such as copy and paste and does not allow access to more than one web access.
    • Improve the desktop application view.
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    BeyondTrust
    This review was originally written partially in Portuguese and those parts have been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    BeyondTrust
    It accomplishes all of our remote access needs, our users require little to no training when being setup for remote access for the first time.
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    BeyondTrust
    No answers on this topic
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    BeyondTrust
    No answers on this topic
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    BeyondTrust
    No answers on this topic
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    BeyondTrust
    No answers on this topic
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    BeyondTrust
    The main factor is the ease of implementation and also its use in everyday life.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BeyondTrust
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    BeyondTrust
    No answers on this topic
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    BeyondTrust
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    BeyondTrust
    • Improve security by improving the management of external remote access
    • Help us meet Remote Access Compliance Requirements by creating audit trails, session forensics, and giving access monitoring and reporting data
    • Simplify employee access and workflows by giving employees the exact amount of privileged access to systems and applications they need, without hindering productivity or overwhelming the service desk
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.