Bicom Systems vs. Skype

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bicom Systems
Score 10.0 out of 10
N/A
Bicom Systems is an international software telecommunication company. Founded in 2004, the company employs over 150 people across the world with offices in Sarajevo, Tuzla, Zenica, Banja Luka, London, Canada, France, and USA. Their teams manufacture, distribute and support unified communications end-to-end software solutions to SMBs, Enterprises, Call Centers, and is a Telecommunication Service Providers. They offer a virtualization solution, SERVERware, and a PBX telecommunications…N/A
Skype
Score 7.2 out of 10
N/A
Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.N/A
Pricing
Bicom SystemsSkype
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bicom SystemsSkype
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bicom SystemsSkype
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Bicom SystemsSkype
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Bicom Systems
9.7
2 Ratings
19% above category average
Skype
7.8
137 Ratings
3% below category average
High quality audio10.02 Ratings8.6134 Ratings
High quality video9.52 Ratings8.1132 Ratings
Low bandwidth requirements00 Ratings6.9129 Ratings
Mobile support00 Ratings7.4117 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Bicom Systems
10.0
1 Ratings
24% above category average
Skype
6.6
118 Ratings
18% below category average
Desktop sharing10.01 Ratings7.5117 Ratings
Whiteboards00 Ratings5.759 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Bicom Systems
10.0
1 Ratings
22% above category average
Skype
6.9
117 Ratings
18% below category average
Calendar integration10.01 Ratings6.684 Ratings
Meeting initiation10.01 Ratings7.6105 Ratings
Record meetings / events10.01 Ratings6.876 Ratings
Integrates with social media00 Ratings6.264 Ratings
Slideshows00 Ratings7.167 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Bicom Systems
10.0
1 Ratings
25% above category average
Skype
7.5
110 Ratings
9% below category average
Live chat10.01 Ratings8.2109 Ratings
Audience polling00 Ratings7.463 Ratings
Q&A00 Ratings7.061 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Bicom Systems
10.0
2 Ratings
20% above category average
Skype
-
Ratings
Hosted PBX10.02 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Bicom Systems
9.5
2 Ratings
13% above category average
Skype
-
Ratings
Mobile app for iOS9.52 Ratings00 Ratings
Mobile app for Android9.52 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Bicom Systems
-
Ratings
Skype
7.6
100 Ratings
7% below category average
User authentication00 Ratings7.887 Ratings
Participant roles & permissions00 Ratings7.282 Ratings
Confidential attendee list00 Ratings7.859 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Bicom Systems
-
Ratings
Skype
7.9
3 Ratings
1% above category average
Video conferencing00 Ratings8.73 Ratings
Audio conferencing00 Ratings9.03 Ratings
Video screen sharing00 Ratings6.73 Ratings
Instant messaging00 Ratings7.33 Ratings
Best Alternatives
Bicom SystemsSkype
Small Businesses
Nextiva
Nextiva
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
Nextiva
Nextiva
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.0 out of 10
Amazon Chime
Amazon Chime
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bicom SystemsSkype
Likelihood to Recommend
10.0
(2 ratings)
6.1
(139 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(5 ratings)
Usability
-
(0 ratings)
10.0
(3 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(42 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Bicom SystemsSkype
Likelihood to Recommend
Bicom Systems
Small to medium-sized businesses looking for a reliable and flexible communication solution would definitely see their IP telephony taken to the next step with PBXware and its ability to configure lots of different call scenarios, have an ability to manage their working hours very precisely but also businesses with multiple locations that require centralized communication and management or even service providers looking to offer their own hosted PBX services to their clients. I would end by saying that call centers or customer service departments that require advanced call routing and management features would definitely be satisfied using PBXware Call Center edition and gloCOM Agent & Supervisor edition that contains advanced queue features and real time monitoring.
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Microsoft
Skype is an excellent choice for phone calls, both local and international, and is also one of the most affordable solutions for business office line. It is simple to use and get started with and provides a call experience on mobile that is similar to a regular phone call. It is not the ideal tool for team chat. For text-based team communication, a separate dedicated tool is still ideal
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Pros
Bicom Systems
  • Emergency Support - 24/7
  • Explain the solution so that you are aware and understand
  • Remote into servers for hands on troubleshooting
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Microsoft
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
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Cons
Bicom Systems
  • Bulk changes for extensions, ability to make a change for every extension of the system
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Microsoft
  • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
  • It is hard to figure out how to use emojis and upload images in the chat.
  • The background images do not fool anybody....it is clearly not your real background.
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Likelihood to Renew
Bicom Systems
No answers on this topic
Microsoft
I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
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Usability
Bicom Systems
No answers on this topic
Microsoft
Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
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Support Rating
Bicom Systems
No answers on this topic
Microsoft
I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
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Implementation Rating
Bicom Systems
No answers on this topic
Microsoft
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
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Alternatives Considered
Bicom Systems
Having the ability to use Muli-Tenant and one single instance definitely made us stand out whenever prospects were seeking for a new UcaaS solution for their company. The fact that we can make extremely detailed scenarios easily within PBXware also makes Bicom Systems a solution of choice. Also the ability to fully brand every single product is something that prospects were seeking for and are satisfied today using Bicom Systems products. PBXware offers a range of flexible licensing options, including both perpetual and subscription licenses, which makes it easier for businesses to scale up or down as needed. 3CX only offers subscription-based licenses.
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Microsoft
Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base.
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Professional Services
Bicom Systems
No answers on this topic
Microsoft
The service provided is up to date, as discussed before buying.
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Return on Investment
Bicom Systems
  • We have many clients on it that are happy with it
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Microsoft
  • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
  • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
  • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
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ScreenShots

Bicom Systems Screenshots

Screenshot of gloCOM is a Desktop & Mobile Unified Communications application is available on Microsoft Windows, MAC OS, Ubuntu Linux as a desktop application, and on Google Android and Apple iOS as a mobile application.Screenshot of PBXware is an IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Contact Centers and governments worldwide.Screenshot of SERVERware is a Virtualization Platform tailored to Hosting Telephony & Unified Communications in the Cloud. SERVERware delivers IP services and applications. SERVERware Serves different types of clients with different PBXware editions at the same time plus sipPROT, through one interface. The GUI makes management of hosts, VPSs, and resources easier. SERVERware has 64bit and 32bit backward compatibility with older versions of PBXware. SERVERware has shared, fault-tolerant, highly available, and redundant network storage, high data integrity protection and a built-in backup system.