Bicom Systems vs. Skype (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bicom Systems
Score 10.0 out of 10
N/A
Bicom Systems is an international software telecommunication company. Founded in 2004, the company employs over 150 people across the world with offices in Sarajevo, Tuzla, Zenica, Banja Luka, London, Canada, France, and USA. Their teams manufacture, distribute and support unified communications end-to-end software solutions to SMBs, Enterprises, Call Centers, and is a Telecommunication Service Providers. They offer a virtualization solution, SERVERware, and a PBX telecommunications…N/A
Skype (discontinued)
Score 7.1 out of 10
N/A
Skype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.
$2.99
per month
Pricing
Bicom SystemsSkype (discontinued)
Editions & Modules
No answers on this topic
United States Subscription
$2.99
per month
North America Subscription
$6.99
per month
India Subscription
$7.99
per month
Offerings
Pricing Offerings
Bicom SystemsSkype (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bicom SystemsSkype (discontinued)
Features
Bicom SystemsSkype (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Bicom Systems
9.7
2 Ratings
16% above category average
Skype (discontinued)
7.3
138 Ratings
8% below category average
High quality audio10.02 Ratings7.9135 Ratings
High quality video9.42 Ratings7.9133 Ratings
Low bandwidth requirements00 Ratings6.6130 Ratings
Mobile support00 Ratings6.7118 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Bicom Systems
10.0
1 Ratings
19% above category average
Skype (discontinued)
6.6
119 Ratings
18% below category average
Desktop sharing10.01 Ratings6.9118 Ratings
Whiteboards00 Ratings6.360 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Bicom Systems
10.0
1 Ratings
19% above category average
Skype (discontinued)
6.7
118 Ratings
19% below category average
Calendar integration10.01 Ratings6.585 Ratings
Meeting initiation10.01 Ratings7.3106 Ratings
Record meetings / events10.01 Ratings7.077 Ratings
Integrates with social media00 Ratings5.665 Ratings
Slideshows00 Ratings7.068 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Bicom Systems
10.0
1 Ratings
21% above category average
Skype (discontinued)
6.5
111 Ratings
22% below category average
Live chat10.01 Ratings6.9110 Ratings
Audience polling00 Ratings6.464 Ratings
Q&A00 Ratings6.362 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Bicom Systems
10.0
2 Ratings
19% above category average
Skype (discontinued)
-
Ratings
Hosted PBX10.02 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Bicom Systems
9.4
2 Ratings
10% above category average
Skype (discontinued)
-
Ratings
Mobile app for iOS9.42 Ratings00 Ratings
Mobile app for Android9.42 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Bicom Systems
-
Ratings
Skype (discontinued)
7.7
101 Ratings
4% below category average
User authentication00 Ratings8.788 Ratings
Participant roles & permissions00 Ratings7.283 Ratings
Confidential attendee list00 Ratings7.160 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Bicom Systems
-
Ratings
Skype (discontinued)
7.3
4 Ratings
3% below category average
Video conferencing00 Ratings7.44 Ratings
Audio conferencing00 Ratings7.94 Ratings
Video screen sharing00 Ratings6.44 Ratings
Instant messaging00 Ratings7.64 Ratings
Best Alternatives
Bicom SystemsSkype (discontinued)
Small Businesses
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.4 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.4 out of 10
Medium-sized Companies
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
Webex Meetings
Webex Meetings
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bicom SystemsSkype (discontinued)
Likelihood to Recommend
10.0
(2 ratings)
7.4
(140 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(5 ratings)
Usability
-
(0 ratings)
6.0
(4 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(42 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Bicom SystemsSkype (discontinued)
Likelihood to Recommend
Bicom Systems
Small to medium-sized businesses looking for a reliable and flexible communication solution would definitely see their IP telephony taken to the next step with PBXware and its ability to configure lots of different call scenarios, have an ability to manage their working hours very precisely but also businesses with multiple locations that require centralized communication and management or even service providers looking to offer their own hosted PBX services to their clients. I would end by saying that call centers or customer service departments that require advanced call routing and management features would definitely be satisfied using PBXware Call Center edition and gloCOM Agent & Supervisor edition that contains advanced queue features and real time monitoring.
Read full review
Discontinued Products
Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
Read full review
Pros
Bicom Systems
  • Emergency Support - 24/7
  • Explain the solution so that you are aware and understand
  • Remote into servers for hands on troubleshooting
Read full review
Discontinued Products
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
Read full review
Cons
Bicom Systems
  • Bulk changes for extensions, ability to make a change for every extension of the system
Read full review
Discontinued Products
  • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
  • It is hard to figure out how to use emojis and upload images in the chat.
  • The background images do not fool anybody....it is clearly not your real background.
Read full review
Likelihood to Renew
Bicom Systems
No answers on this topic
Discontinued Products
I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
Read full review
Usability
Bicom Systems
No answers on this topic
Discontinued Products
Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
Read full review
Support Rating
Bicom Systems
No answers on this topic
Discontinued Products
I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
Read full review
Implementation Rating
Bicom Systems
No answers on this topic
Discontinued Products
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
Read full review
Alternatives Considered
Bicom Systems
Having the ability to use Muli-Tenant and one single instance definitely made us stand out whenever prospects were seeking for a new UcaaS solution for their company. The fact that we can make extremely detailed scenarios easily within PBXware also makes Bicom Systems a solution of choice. Also the ability to fully brand every single product is something that prospects were seeking for and are satisfied today using Bicom Systems products. PBXware offers a range of flexible licensing options, including both perpetual and subscription licenses, which makes it easier for businesses to scale up or down as needed. 3CX only offers subscription-based licenses.
Read full review
Discontinued Products
We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
Read full review
Professional Services
Bicom Systems
No answers on this topic
Discontinued Products
The service provided is up to date, as discussed before buying.
Read full review
Return on Investment
Bicom Systems
  • We have many clients on it that are happy with it
Read full review
Discontinued Products
  • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
  • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
  • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
Read full review
ScreenShots

Bicom Systems Screenshots

Screenshot of gloCOM is a Desktop & Mobile Unified Communications application is available on Microsoft Windows, MAC OS, Ubuntu Linux as a desktop application, and on Google Android and Apple iOS as a mobile application.Screenshot of PBXware is an IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Contact Centers and governments worldwide.Screenshot of SERVERware is a Virtualization Platform tailored to Hosting Telephony & Unified Communications in the Cloud. SERVERware delivers IP services and applications. SERVERware Serves different types of clients with different PBXware editions at the same time plus sipPROT, through one interface. The GUI makes management of hosts, VPSs, and resources easier. SERVERware has 64bit and 32bit backward compatibility with older versions of PBXware. SERVERware has shared, fault-tolerant, highly available, and redundant network storage, high data integrity protection and a built-in backup system.