BigCommerce vs. IBM Cloud Foundry

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigCommerce
Score 8.0 out of 10
Small Businesses (1-50 employees)
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
$39
per month
IBM Cloud Foundry
Score 7.6 out of 10
N/A
IBM Cloud Foundry is an IBM version of the open-source platform designed for building, testing, deploying, and scaling applications. Enterprises can run Cloud Foundry in a public isolated environment, while natively integrating with other IBM Cloud services, such as AI, Blockchain, and IoT.
$0.07
Per GBH
Pricing
BigCommerceIBM Cloud Foundry
Editions & Modules
Standard
$39
per month
Plus
$105
per month
Pro
$399
per month
Enterprise
Custom
per month
Community Runtimes
$0.07
Per GBH
Offerings
Pricing Offerings
BigCommerceIBM Cloud Foundry
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
BigCommerceIBM Cloud Foundry
Features
BigCommerceIBM Cloud Foundry
Online Storefront
Comparison of Online Storefront features of Product A and Product B
BigCommerce
7.4
439 Ratings
5% below category average
IBM Cloud Foundry
-
Ratings
Product catalog & listings8.1435 Ratings00 Ratings
Product management7.8432 Ratings00 Ratings
Bulk product upload7.6331 Ratings00 Ratings
Branding7.0381 Ratings00 Ratings
Mobile storefront7.8421 Ratings00 Ratings
Product variations7.4408 Ratings00 Ratings
Website integration7.6361 Ratings00 Ratings
Visual customization6.7424 Ratings00 Ratings
CMS7.1314 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
BigCommerce
7.6
424 Ratings
0% above category average
IBM Cloud Foundry
-
Ratings
Abandoned cart recovery7.5382 Ratings00 Ratings
Checkout user experience7.8419 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
BigCommerce
8.2
420 Ratings
1% below category average
IBM Cloud Foundry
-
Ratings
eCommerce security8.2420 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
BigCommerce
7.5
425 Ratings
2% below category average
IBM Cloud Foundry
-
Ratings
Promotions & discounts7.5401 Ratings00 Ratings
Personalized recommendations7.2333 Ratings00 Ratings
SEO7.7395 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
BigCommerce
7.6
430 Ratings
5% below category average
IBM Cloud Foundry
-
Ratings
Multi-site management7.9203 Ratings00 Ratings
Order processing8.2409 Ratings00 Ratings
Inventory management8.1363 Ratings00 Ratings
Shipping7.0370 Ratings00 Ratings
Custom functionality6.8365 Ratings00 Ratings
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
BigCommerce
-
Ratings
IBM Cloud Foundry
7.6
24 Ratings
3% below category average
Ease of building user interfaces00 Ratings7.010 Ratings
Scalability00 Ratings8.524 Ratings
Platform management overhead00 Ratings8.512 Ratings
Workflow engine capability00 Ratings8.020 Ratings
Platform access control00 Ratings10.01 Ratings
Services-enabled integration00 Ratings7.523 Ratings
Development environment creation00 Ratings7.722 Ratings
Development environment replication00 Ratings6.49 Ratings
Issue monitoring and notification00 Ratings4.711 Ratings
Issue recovery00 Ratings7.520 Ratings
Upgrades and platform fixes00 Ratings7.522 Ratings
Best Alternatives
BigCommerceIBM Cloud Foundry
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
AWS Lambda
AWS Lambda
Score 8.4 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigCommerceIBM Cloud Foundry
Likelihood to Recommend
8.1
(458 ratings)
8.5
(32 ratings)
Likelihood to Renew
10.0
(54 ratings)
7.0
(1 ratings)
Usability
10.0
(28 ratings)
-
(0 ratings)
Availability
8.3
(6 ratings)
-
(0 ratings)
Performance
8.3
(6 ratings)
-
(0 ratings)
Support Rating
10.0
(28 ratings)
-
(0 ratings)
Online Training
8.2
(3 ratings)
-
(0 ratings)
Implementation Rating
9.2
(15 ratings)
-
(0 ratings)
Configurability
8.3
(4 ratings)
-
(0 ratings)
Ease of integration
8.2
(4 ratings)
-
(0 ratings)
Product Scalability
7.9
(362 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
BigCommerceIBM Cloud Foundry
Likelihood to Recommend
BigCommerce
Big Commerce is great for managing our items for sale all while serving as a home base for our customers. - Whether they want to buy PPE, learn about PPE or have any questions or concerns, they know they can come to our site and get the service/product they need!
Read full review
IBM
As it is an open-source platform as a service, it is very easy to operate, scale, and deploy regardless of what programming language and framework it's written in. However, it could be improved in terms of scalability. There should be proper documentation for easier and clearer understanding to make the process smooth.
Read full review
Pros
BigCommerce
  • They are "SUPPOSEDLY" better for SEO but we have not gotten data on that yet
  • Sales guy was good at what he does (no value to our website though)
  • No fear they will go out of business anytime soon
  • Customer support is generally available, in my opinion, just not very helpful
Read full review
IBM
  • Simplicity - the command line tool provided can get you up and running within minutes.
  • Resourceful - IBM Cloud Foundry is built on top of the open source Cloud Foundry technology, so any resources you find online about Cloud Foundry generally can be applied.
  • Feature rich - provides all the necessary features for a cloud based platform, such as auto-scaling, 0 downtime deployment.
Read full review
Cons
BigCommerce
  • Better and easier localisation for stores outside the US
  • Speed - it is not the fastest
  • Make sure that third-party theme developers update regularly and use best practice
  • Consider EU and country-specific rules and legal obligations and make customers aware of whether BC is actually fully compliant
Read full review
IBM
  • Need: VISUALIZATION CAPABILITIES! Particularly with the Conversation Service.
  • Need: Annotation capabilities for dialog nodes in Conversation Service.
  • Need: Search/querying capabilities in Conversation Service
  • Need: Clearer documentation of the S2T service. I had to use a third party website for an understanding of how to use this.
Read full review
Likelihood to Renew
BigCommerce
I personally would not even consider another e-commerce website platform.
Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
And the price is reasonable!
I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
Read full review
IBM
No answers on this topic
Usability
BigCommerce
I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
Read full review
IBM
No answers on this topic
Reliability and Availability
BigCommerce
So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
Read full review
IBM
No answers on this topic
Performance
BigCommerce
I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
Read full review
IBM
No answers on this topic
Support Rating
BigCommerce
Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
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IBM
No answers on this topic
Online Training
BigCommerce
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
Read full review
IBM
No answers on this topic
Implementation Rating
BigCommerce
A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
Read full review
IBM
No answers on this topic
Alternatives Considered
BigCommerce
We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or backend. Plus it seems like Wordpress/WooCommerce runs into tons of hacking issues and bugs.
Read full review
IBM
CF is what we initially went with to establish a development pipeline and start our cloud journey, now we are expanding this and although we are now pulling in many other tools and functions around CF, it is not being replaced. It stands out as having a key place working ‘with’ git, Kubernetes, IBM cloud etc, not against or segregated from it.
Read full review
Scalability
BigCommerce
I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
Read full review
IBM
No answers on this topic
Return on Investment
BigCommerce
  • Provides a robust platform to sell a high-risk product.
  • Page Builder saves you time and money by negating the need to buy a template.
  • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
Read full review
IBM
  • IBM Bluemix is mainly a foundation enabler at this stage, although our business plan does look promising.
  • The low cost of development on Bluemix for a start-up like us is so helpful......we had no spare cash for this project besides what we could save or borrow at first, and that wasn't much. We are still trying to attract venture capital to cover the main Cordova Coding effort plus the launch "Cash Burn".
  • Features like push notifications, mobile-back end, and world-beating security help us to sell our SaaS products/services.
  • The pure (usually!) functionality of IBM products and services is very rewarding to work with.They are so insightful and thoughtful, to say naught of clever!
Read full review
ScreenShots

BigCommerce Screenshots

Screenshot of enterprise ecommerce for high-volume brands like Skullcandy.Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.